Based on 566 hotel reviews
9.1Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 21 May 2023
Billy
SwitzerlandNo swimming pool.
Restaurant was fantastic. Room was spacious and comfortable. Staff were excellent.
Stayed in May 2023
Reviewed: 17 May 2023
Moises
United StatesGood location, beautiful facility, clean, very nice room
Stayed in May 2023
Reviewed: 15 May 2023
Robynne
AustraliaOne of the restaurants was a little noisy. Bad acoustics and over crowded
Breakfast was a highlight. Setting was sensational.
Stayed in May 2023
Reviewed: 9 May 2023
Camilla
United KingdomThere wasn't anything I didn't like but I would have liked it even better if there had been a swimming pool at the hotel
Location was great, the food was stunning, we particularly enjoyed the Pullman experience
Stayed in May 2023
Reviewed: 8 May 2023
Michelle
United StatesIt was a fair distance outside of the city
We loved our meal at the Pullman restaurant and breakfast at the hotel restaurant. The room was beautiful and big, but a little stark.
Stayed in May 2023
Reviewed: 4 May 2023
Maureen
United Statesloved everything. had a ribeye steak at palmers we ordered med it was well done. we had waited over 30 mins for food so did not complain just eat it anyway.
beautiful. loved walking on the grounds.
Stayed in May 2023
Reviewed: 3 May 2023
Filiberto
ItalyThe Restaurants (Pullman and Palmers, while breakfast is magnificently managed)
The atmosphere
Stayed in May 2023
Reviewed: 30 April 2023
Fotini
LuxembourgThis hotel is a gem! I really liked how they have transformed the old chapel. I liked the view from the breakfast room. The decoration of the common spaces, the kindness of the personnel.
Stayed in April 2023
Reviewed: 21 April 2023
Kathryn
United KingdomN/A
Clean ,convenient and guy behind bar helpful tips
Stayed in April 2023
Reviewed: 15 April 2023
John
United StatesI liked everything
Fabulous. Beautiful rooms . Great customer service. Can't recommend more . Love love love.
Stayed in April 2023
Reviewed: 12 April 2023
Cora
IrelandNothing
Everything
Stayed in April 2023
Reviewed: 5 April 2023
Ashleigh
IrelandI didn’t like the fact they didn’t have pool/jacuzzi facilities which would be expected from a 5 star hotel
I loved the opulent feel of the hotel, was very luxurious. The location was really good and the grounds of the hotel itself gorgeous. I loved how the we had turn down service every evening. The breakfast selection was also really good. all staff were very attentive and accommodating.
Stayed in April 2023
Reviewed: 24 March 2023
Susan
IrelandWeather was terrible. Not anyone's fault
Location was beautiful. Hotel was amazing. Food was fabulous
Stayed in March 2023
Reviewed: 17 March 2023
Laurel
United Statesshowers were not great
beautiful
Stayed in March 2023
Reviewed: 15 March 2023
Mabel
United Statesperfect super clean and comfortable
Stayed in January 2023
Reviewed: 4 March 2023
Brendan
United StatesWe did a suite and the mattress was underwhelming, not a good night sleep both nights.
The hospitality was next level, their staff is the very best I've ever seen! Literally the best hotel experience we've ever had and it was due to the bellmen and reception. AS GOOD AS IT GETS...
Stayed in March 2023
Reviewed: 17 February 2023
Mary
IrelandBeautifully luxurious. Great staff,right from the front door, reception and beyond. Great experience on the orient express and the food certainly did not disappoint. Lovely message in the spa.
Stayed in February 2023
Reviewed: 13 February 2023
Jenna
Canadathe property itself was amazing but it was the type of guests at this property that I did not enjoy. I am a young female and I often felt some uncomfortable glares from the guests, maybe wondering how I could afford to stay in such a place. there was some “snobbery” so I did not enjoy hanging around the facility as much. I have stayed at other 5 star hotels in ireland but the guests are more “mixed” and it becomes more enjoyable. If you are someone who enjoys socializing, I’m not sure if this is the hotel for you.
the staff definitely always make a property for me, personally. very kind and friendly staff. I like when staff engage with who you are/where you come from, etc. rather than just grabbing your money and sending you off to your room. the staff here were amazing and very helpful. even when I didn’t want help, for example, with my bags, they insist.
Stayed in December 2022
Reviewed: 10 February 2023
Sandra
IrelandService in the residence bar .
It was good but had to wait an hour to be served.
Stayed in February 2023
Reviewed: 7 February 2023
Ger
IrelandIt would be nice if it had a pool but we knew this before we arrived. Also the queue for breakfast can take some time if you arrive down after 9am but again the service and food are worth it.
The hotel is lovely and the adjacent Palmers bar was perfect to watch the rugby on a large selection of large TV screens whilst partaking in the excellent food for lunch. If you are not dining in the exquisite Pulmans carriage restaurant then evening menu will be the same as lunch but still very good. The cocktail lounge and piano bars were a great place to relax pre or post dinner and through out our stay the staff could not have been any more friendly or helpful. I also would highly recommend the deep tissue massage in the Spa with special mention for Katerina who was brilliant. Outside there is a golf course with fabulous views and if you don't want to play golf it makes for a lovely walk. You have to dine at least one night in the infamous Pulmans restaurant just to experience the fine dining and unique ambience.
Stayed in February 2023
Reviewed: 4 February 2023
Janet
United Statesthat our time was up and we had to go home
We like to everything the food the service the facility the grounds it was all grand
Stayed in February 2023
Reviewed: 21 January 2023
Ed
AustraliaThe charm and character of this place is amazing! the staff were exceptional with special mention to the reception staff and Alex the bartender.
Stayed in January 2023
Reviewed: 19 January 2023
Liam
IrelandEverything especially the pullman
Everything
Stayed in January 2023
Reviewed: 16 January 2023
Oliver
IrelandThe hotel was a bit expensive.
Very comfortable room. The staff were very friendly. The breakfast was the best I ever had, - and I have stayed in a lot of hotels over the years.
Stayed in January 2023
Reviewed: 5 January 2023
Colm
IrelandThe staff were very friendly and helpful
Stayed in January 2023
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