Pool area was run down

Rooms and food

Stayed in April 2024

The TV did not work

Breakfast

Stayed in April 2024

These are minor issues, but the decor in the common areas could have been a little fresher and the meal choices were fairly standard. Could have done with breakfast starting at 07.00 Main gripe is the price, but this seems to be a common factor with Irish hotels.

Staff were helpful.

Stayed in April 2024

Not having any hot water on the morning of departure. We had to wait for an hour or so for it to be fixed. Fortunately we were not under any massive time pressure

Breakfast was fine and helpful staff. It’s just a bit to far to walk into Limerick so taxi or car to get in. Gym and pool excellent

Stayed in March 2024

There are no towel trains nor toilet roll holders in the bedrooms that ai have been in. The bathrooms tend to be quite tight

I appreciate the cleanliness and the friendliness of the staff. There is a lovely family feeling and as a guest I always feel a sense of welcome

Stayed in April 2024

The decor is a bit aged, too dark for my taste. You can see where there is wear and tear that could be done up. Otherwise it's a great place to stay.

The hotel is clean and the rooms spacious. Easy to use showers, the knobs are not under the shower head, so you don't get hit by cold water when you turn it on. A kettle in the room is useful. Comfortable bed, the pillows not great, but pillows are tricky. Inclusive use of the leisure facilities is great, we really enjoyed having a swim and a jacuzzi after spending a long time in the car. The location is good, on a main road so the access is easy and easy, plenty of parking. There is a big Tesco 5 minutes away. We didn't eat at the restaurant because I have food allergies, but from what we saw, it looked well done with good portions.

Stayed in April 2024

The only thing I could say that needs reviewing (and it’s a TINY point, it didn’t impact us massively), the draft in the corridor causes the door to shift when anyone opens or closes doors outside the room. We thought the door was open initially but it’s the pressure of the through-draft

Beds were comfortable and clean. Rooms were a large size. Shower pressure was good. The communal areas were also clean and smelt fresh and inviting. The room colour schemes and decor are very classy, they help to set a calm, relaxed mood. This hotel is great value for money and had I been better prepared, I’d have fully utilised the leisure centre facilities.

Stayed in April 2024

There was a problem with the Jacuzzi affecting the temperature so it was a bit cold but still okay, then water in the bathroom was absolutely roasting hot so be VERY careful. There's also rules in the pool e.g. swim caps must be worn if going in the pool so be prepared for that. We drank at the bar twice and the staff were lovely but they had no prosecco apart from a tap which was flat when I had it. When we booked we knew it wasn't right in the city centre but it was about an hours walk in which we did once as the weather was lovely but probably be ready to jump in taxis in/from the city centre.

The hotel was situated in a lovely area and we had a view of a nice courtyard and fountain from our window. The gym was kitted out well and the swimming pool and leisure facilities were good. We didn't eat at the restaurant but the food smelled good and looked good when we visited the bar. Didn't have any issues so didn't really speak to staff apart from checking in or out and they were nice enough during those times. Beds were comfy and the room was clean.

Stayed in March 2024

Staff were very friendly and helpful. Breakfast was excellent with a good range of options. Would definitely stay here again.

Stayed in March 2024

No complaints

It was clean and quiet

Stayed in March 2024

Restaurant was very good and bar!!

Stayed in February 2024

A few marks on the hotel room door and a hole in the wall

The staff were very friendly and helpful. The rooms were nice and the beds were comfy

Stayed in February 2024

The price of room should include a breakfast even if a Continental one particularly for people who cannot use the leisure centre. The dinner menu is boring and needs to be updated More light bites please at evening meal

I liked the room that I was finally given , in spite of my booking request not to have a found floor bedroom.

Stayed in February 2024

The food could be improved.

Room was larger than expected, comfortable beds and all spotlessly clean. The staff in the restaurant/bar were so welcoming and friendly.

Stayed in January 2024

Only down fall really was reception when we checked in. We were given out key checked fine, but we had to ask how to get to the room. Having never stayed in hotel we had no clue where to go or that we had use our key cards to use lift. Small thing really but kind of annoying. Same with breakfast following morning. In fairness we were down late about30 mins before end of service but weren't too sure what was on offer. We kinda figured it our ourselves. Ordered poached eggs not.asked what.way we liked.them. so came.out massively over done. 🙄 To be fair these are little things but just small details to watch out for. In a day when getting away for a hotel break is a big spend in some people budgets yhe small things really do make a difference. I would 100% stay there again. It is a lovely hotel, I would just ask more about things.

Lovely hotel. We ate in bar food was amazing. Staff brilliant even though they were super busy. Room was really nice. Spotless and really comfy. There was a skip with building material just outside.our room but to be fair yiu wouldn't even have known anything was going on. Only down fall really was reception when we checked in. We were given out key checked fine, but we had to ask how to get to the room. Having never stayed in hotel we had no clue where to go or that we had use our key cards to use lift. Small thing really but kind of annoying.

Stayed in January 2024

No food after 10 pm. Room service or any food in the bar, not even a sandwich

Stayed in December 2023

Gym is very dated

Very comfortable room

Stayed in January 2024

Someone tried to come into our room at 5am.. wrong room obviously - bit scary Very

Food was lovely, seemed to be a great ambience in the place

Stayed in January 2024

Well looked after. Handy for city centre and rugby ! Food was great.

Stayed in January 2024

Nothing had a really good experience

I used the hotel as our base for Munster rugby game and the location was perfect and the food was very good . The draught beet was excellent quality also.

Stayed in January 2024

Nothing

Clean convenient

Stayed in January 2024

The service in the bar for dinner when we asked for takeout did not receive everything back that was on orur plates this was most disappointing complaints at reception !

Stayed in January 2024

Excellent staff and service. Room was very comfortable and spotlessly clean. Breakfast was excellent, when the locals pop in for breakfast it tells you everything.

Stayed in January 2024

It’s a bit too far from town

The bathroom was nice but you had to climb into the bath for a shower and also the curtains were in need of a cleaning

Stayed in December 2023