11 Patrick Street, Kilkenny, Ireland
#7 of 22 hotels in Kilkenny
Guests' ChoiceBased on 1275 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
8.8
Staff
9.4
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2023
Neff
United StatesPlumbing was very dated.
Breakfast was great, friendly staff and great location.
Stayed in September 2023
Reviewed: 19 September 2023
Buehler
United StatesThe helpfulness of the reception, bar and restaurant staff was exemplary. Breakfast and dinner menus were suited to our needs, and the creativity of my dinner selection was inspiring. The room was situated in a quiet location.
Stayed in September 2023
Reviewed: 16 September 2023
Lynn
United StatesNo wash clothes .
Excellent location. Super staff in hotel part and restaurant. Clean. Grey breakfast. Wonderful restaurant for dinner.
Stayed in September 2023
Reviewed: 16 September 2023
Margaret
United StatesGlass paneled door in bathroom prevented us from leaving light on overnight, as a night light. We ending up leaving a part of the window curtain open. A minor inconvenience.
Great location, at the edge of the town center. Everything was very walkable.
Stayed in September 2023
Reviewed: 15 September 2023
Katherine
United StatesVery friendly staff, great location, hotel parking with hotel, and great breakfast.
Stayed in September 2023
Reviewed: 12 September 2023
Ronda
United StatesLimited parking but we didn’t have any issues.
great location…easy to walk to the castle and restaurants. rooms were comfortable and well appointed.
Stayed in September 2023
Reviewed: 12 September 2023
Dennis
United StatesGreat location, quiet room, very nice bar and a really good breakfast that came with the room
Stayed in August 2023
Reviewed: 10 September 2023
Dolty
Irelandlovely friendly staff very helpful very clean and comfortable room with excellent breakfast
Stayed in September 2023
Reviewed: 4 September 2023
Tami
United StatesBar personnel didn’t know who was doing what. Virtually empty bar, Ordered 2 drinks and 20 minutes later we asked about them they forgot!
Spa services next door, excellent front desk.
Stayed in September 2023
Reviewed: 3 September 2023
Ana
IrelandThe door of our room 224 is a bit hard to open , needs a check up . Nothing to do with the card , it's the door .
The staff was lovely , place spotless. Excellent service.
Stayed in September 2023
Reviewed: 3 September 2023
Healy
IrelandNothing
The staff the food the wheelchair accessibility
Stayed in August 2023
Reviewed: 31 August 2023
Ann
United StatesThe staff was very friendly and helpful. The breakfast was really good!
Stayed in August 2023
Reviewed: 28 August 2023
Stephanie
United KingdomThe plumbing was glugging through the sinks, but we were on the ground floor - not a deal breaker for us, just a quirk and didn’t make us enjoy our stay any less
Location was great, cleanliness, style, friendliness of staff. Food was impeccable. Coffee machine in the room, with coffee topped up and fresh cups and glasses (not every hotel does this)
Stayed in August 2023
Reviewed: 27 August 2023
Jer84
IrelandRoom Size and cleanliness and good selection for breakfast
Stayed in August 2023
Reviewed: 27 August 2023
Samuela
United StatesExcellent customer service! Great location. Amazing breakfast!
Stayed in July 2023
Reviewed: 24 August 2023
Joanne
United StatesEverything was good
Convenient
Stayed in August 2023
Reviewed: 23 August 2023
Patricia
IrelandWoken by Kango Hammer at 8am!!!!
Excellent location. Very friendly, helpful staff. Excellent breakfast and service. Comfortable bed.
Stayed in August 2023
Reviewed: 21 August 2023
Deborah
United KingdomMore electric sockets by your bed!
Very comfortable, clean hotel, good central location
Stayed in August 2023
Reviewed: 21 August 2023
Craig
United StatesParking is at a separate location about 400 meters from the entrance of the hotel. The parking lot can get very packed.
Staff was friendly. Even though we arrived early and couldn't check in, staff stored our luggage until our rooms were ready. Rooms were clean and quiet. Elevators had a no touch options by waving your hand in front of the sensor to summon the elevator and you room card took you to the correct floor. Hotel is less than 400 meters from the castle and rooms have castle views.
Stayed in August 2023
Reviewed: 20 August 2023
Mandy
IrelandMy parents stayed here for their anniversary and they couldn’t say enough about how Fabulous everything was - especially the lovely people working there! They had a brilliant time and are already planning another stay.
Stayed in August 2023
Reviewed: 19 August 2023
Deirdre
IrelandGreat location ,lovely staff, great breakfast
Stayed in August 2023
Reviewed: 17 August 2023
Deborah
New ZealandInternet was poor quality, we were in a bedroom at end of corridor
It was comfortable and quiet and good location
Stayed in August 2023
Reviewed: 15 August 2023
Madeline
United StatesThere was construction going on while we were there, so we did wake up in the morning to drilling noises. We woke up around 8:30am, which isn't very early, so we imagine drilling didn't start until 8, which is reasonable (although we would have preferred 9am).
The location was unbeatable, just minutes away from the castle and next to restaurants and nightlife. We also appreciated the car park, which was included in the booking. Breakfast was great - definitely try the orange juice.
Stayed in August 2023
Reviewed: 15 August 2023
Robert
United StatesSmall room
Great location.
Stayed in August 2023
Reviewed: 14 August 2023
Sue
United KingdomDidnt feel it equalled its star rating
Parking nearby
Stayed in August 2023
Istanbul, Turkey
Orleans, USA
Cachí, Argentina
Kappeln, Germany
Chennai, India
Chornomorsk, Ukraine
Saariselka, Finland
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content