The breakfast was OK. Not enough secure carparking space.

Location

Stayed in April 2023

the internet signal kept dropping out along with the tv signal

the staff were great and the location was also great.

Stayed in April 2023

n/a

great room very clean and comfortable perfect.

Stayed in April 2023

Heat not working in room.

Stayed in April 2023

Car park was full so we had to walk to a local car park. Not too much inconvenience though.

A warm friendly and fun hotel in perfect setting.

Stayed in April 2023

No fridge.

Lovely staff.. Bed and bed linen very comfortable. Great central location.

Stayed in April 2023

Evening meal was cold, breakfast was cold had to ask staff to heat both up. But breakfast was nice. Pricy for accommodation considering what’s on offer.

Location and staff

Stayed in April 2023

we got the wrong rooms at first, they moved us to the correct rooms. I made the reservation for 2 rooms which means that we have seen 4 rooms at the hotel and all of them didn’t get hoovered, the carpet was dirty and the coasters for the glasses were wet. They didn’t empty the kettle (who knows for how long the water has been there) plus they turned the heating off during the night and apparently the heater also heats the shower, consequently there wasn’t hot shower during the night and morning because they only turned it on in the morning and it takes time to get warm. In two rooms the phone wasn’t working so we had to go down to the reception whenever we wanted to ask something. The parking for the hotel is really small, if you’re lucky you get a spot otherwise you will have to find another place to park.

Staff was nice, good location, the breakfast was decent as well.

Stayed in April 2023

a bit dated

Stayed in April 2023

Main grievance was the floor had not been hoovered properly! I hate to say that as the room was value for money, but there was lots of plastic etc leftover that the hoover didn’t pick up. The room was a little dated, which didn’t overly bother me but we noticed the bedside lamps would flicker and go from very bright to very dim like they weren’t working properly.

Couldn’t have asked for a better location. The bathroom and bedroom were very spacious. Check in was listed as 3pm, but we were allowed to enter the room about 20 minutes earlier than that which was great. Menus in the room a nice addition, to know what’s on offer in the restaurant. Good selection of channels on the tv. Lots of towels in the bathroom. Our room had three big windows which was lovely, and kept the room bright and airy.

Stayed in April 2023

Staff very friendly will definitely be back

Stayed in April 2023

A couple of issues but staff helped where they could. Rooms very dated but I believe renovations are in the pipeline.

Beds were comfortable. Hotel reception area was comfortable. Location was great. Walking distance to train station and stadium.

Stayed in April 2023

Breakfast

Location

Stayed in March 2023

Locked out of the hotel after 10 o'clock Sunday rang&knocked for half an hour eventually someone let us only to be greeted with the question are you residents after previously been checked in by same person only hours before hand.

Location and value for money

Stayed in March 2023

The bed was slightly uncomfortable as we felt like we were rolling into the middle of the bed. As is the case with the Irish hospitality industry, the room rate is expensive & is not good value for money.

The location of the hotel was great.

Stayed in March 2023

No atmosphere whatsoever. We wanted to watch the rugby but the TV in the bar did not work. No music or entertainment, in fact when we returned to the hotel at 12.30pm it looked deserted. Breakfast was ok. There was only one towel in the room

Great location, very central. Room was spacious and comfortable

Stayed in March 2023

Good location clean and late departure time

Stayed in March 2023

Bed were very hard and not very comfortable

Very good location central to everything

Stayed in March 2023

On arrival to check in there was a man in the foyer who stood there and looked me up and down like I was in the wrong place and not good enough for the hotel. I later asked staff who the man was and was informed the man was the Regional manager. Not a very proffecional way to great your guests. Morning staff not good, Male serving breakfast was useless, took our order, (1 x Irish breakfast and coffee and 2 pieces of toast) 30 mins later toast came out, no condiments with toast. Asked waiter for butter, 15 mins later he bought out frozen butter. He then bought out the coffee and asked was there anything else, we said yes we haven't received our Irish breakfast yet so he said I will go check. Another 1/2 hour later we asked again where was our breakfast?, he then asked us what did you order again, we said an Irish breakfast. He went away to check again. 20 minutes later our breakfast came out. We waited over an hour for our breakfast, even after reminding staff 3 times. We ate breakfast which was cold. On checking out we were asked if everything was ok, we told Lady there was no remote control for TV in room. That was noted. We were about to explain about our Breakfast experience and the phone rang she cut us off and answered the call. Was very rude.

Evening staff were great, friendly, helpful and very efficient. Room was clean and comfortable

Stayed in May 2024

Outrageously we booked a room with "Mountain views". We checked in and were given a room with NO WINDOW. just a big square of light behind a curtain pretending to be a window. We were told that no other rooms were available, and no manager was available to speak to until the next morning. Our room also had a bad, damp smell. The shower door was broken in the bathroom so water went everywhere. And there was a very loud banging noise audible in the room at intervals all night and all morning (a boiler or something) that kept us awake. One of the worst nights I've ever spent in a hotel. The next morning, we spoke to a manager who was helpful and apologetic, accepted the shortcomings in our experience immediately and assisted us to resolve us -- but the fact this happened the next morning, and not as soon as we checked in, just wasn't good enough.

Good location in the middle of Sligo town

Stayed in May 2024

Did not dislike anything

Ticked all boxes

Stayed in May 2024

Great location. Extremely comfortable beds.

Stayed in May 2024

Nothing bad

From the time Mary greeted us at the reception it felt like being home after a long road trip Rooms were clean comfortable and the kids loved the space. We were 1 parent and 2 kids 12 and 9 years old girl and boy. Location was central with convient shopping nearby. The continental breakfast included was a good spread. I like my cooked breakfast and the 2 together fortified us for the day.

Stayed in April 2024

The bar is quite sterile. Taking away some of the knives and forks for people who just want to have a drink in the evening would be great.

The way were were treated but the staff. Had a small issue with our room which was sorted in a matter of minutes

Stayed in April 2024

Nothing

So stylish and comfortable. Micheal was so helpful

Stayed in March 2024