I have booked the roon by online but they haven't provided the room after reached the hotel.

Stayed in March 2023

First 2 days were fine. But on the third day there was no electricity for entire day. First in the afternoon they tell us it will be back in 2 hrs. Then after 2 hrs they said it will come back after 30min, like wise it goes in till 8PM in the evening. We were so frustrated by there answers like we can't do anything, "if you want you can check out" was the reply from manager. We were having booking for 5 days but we checked out on 3day due to this incident. We checked out and then also electricity was not there. It was so horrible experience the way hotel management treat this situation.

Stayed in March 2023

The rooms were spotless and extremely comfortable, and the staff was outstanding. They went above and beyond to make our stay more enjoyable. I strongly recommend this hotel to anyone visiting downtown.

The rooms were spotless and extremely comfortable, and the staff was outstanding. They went above and beyond to make our stay more enjoyable. I strongly recommend this hotel to anyone visiting downtown.

Stayed in March 2023

bathroom not cleaned, commode seat broken, shower not functioning. overall bed sheets and towels not good.

location and breakfast

Stayed in March 2023

Very bad experience. When I reached the room the kettle and the coffee/tea pouches had a lot of black ants. The staff removed it but did nothing to send another one. The TV was not working. We called the staff to correct it but it didn’t work and the TV was just not working during the whole stay. The AC was very poor. No cooling at all. Warm water had no adjustment for temperature regulation. The water was so hot that ultimately used cold shower. There is no parking facility. Parked the car outside on the road. Would not recommend.

Very bad experience. When I reached the room the kettle and the coffee/tea pouches had a lot of black ants. The staff removed it but did nothing to send another one. The TV was not working. We called the staff to correct it but it didn’t work and the TV was just not working during the whole stay. The AC was very poor. No cooling at all. Warm water had no adjustment for temperature regulation. The water was so hot that ultimately used cold shower. There is no parking facility. Parked the car outside on the road.

Stayed in February 2023

Location

Stayed in February 2023

Size of room and facilities

Stayed in February 2023

Stay was good

Stayed in February 2023

Delicious food , Cleanliness

Stayed in February 2023

1. Not cleaned well 2. Bathroom fittings were all out of order 3. Got my room changed and the same problems persisted 4. Poorly maintained hotel 5. The location does not show up in gps and the hotel name is hidden by tree branches. Very difficult to direct anyone to the hotel.

The rooms were large and spacious, had a lift

Stayed in November 2022

This hotel is absolutely disgusting! Photos are deceiving, it's not even 1% of what the photos say. Rooms and bathrooms are filthy and nasty. Please avoid booking this hotel for your stay. Location is not easy to find, it's located in small bylanes. Air-condition was not working, bedsheets were stained, pillow covers torn, bathroom had nasty smell, corners covered with spider webs! Oh the list goes on. Never recommending this to anyone.

Nothing! Absoulety nothing!!

Stayed in December 2022

Cleanliness Service

Location

Stayed in November 2022

Very good hotel with large comfortable rooms also the staff were friendly and always willing to help breakfast good location was heart of city room net and clean and most lots of shops and restaurants nearby by hotel

Stayed in September 2022

The bathroom was extremely dirty. There was fungus on the wall and on the tiles, dirt and trash in the corners and nothing was clean. The shower curtain was dirty as well and the soap was used. There was no shampoo and no toilet paper. We had to ask for those things and received dirty toilet paper and I stead of soap they gave us shower caps. I only stayed there because it was for one night only. But inwould never go there again.

The location was good. Very central and a lot of shops and restaurants nearby. The price is acceptable even though the quality of the rooms is very poor.

Stayed in November 2022

In fact nothing I disliked

The room when compared to charges paid worth it. The facilities were also good.

Stayed in November 2022

Wifi was not available. Room aesthetics were good but need cleaning and maintenance. Morning tea in the room is chargeable 1 out of 2 lifts was non functional during all 4 days of our stay. There should be signboard for the proper navigation to the hotel.

Room service is responsive and quick. Breakfast was good. AC was noisy.

Stayed in October 2022

Cleaning

Staff

Stayed in September 2022

Rooms were comfortable and large in size, decent staff and supportive

Breakfast was really horrendous, over and above that the hand was area was stinking and unclean. Kitchen was visible from the sitting area and looked really disgusting.

Stayed in September 2022

Good food n breakfast

Well behaved staff.

Stayed in September 2022

Bathroom

We like cleaness space of room good breakfast and excellent services and room cleaness and room service are good 😊

Stayed in September 2022

Nice

Nice 1

Stayed in September 2022

Facilities is so poor.

It’s bad.

Stayed in September 2022

Good

Nice hotel

Stayed in July 2022

Advisable to provide Tea bags/coffee sachets skimmed milk powder and sugar for making tea coffee

Breakfast good

Stayed in June 2022

Service, Attention to Customers, Also they cut the power for 4 hours for some repair works

Quality of Service and Staff

Stayed in June 2022