Reviews of ARCO Hotels and Resorts Srinagar 4 stars
sanantnagar srinagar, 190005 Srinagar, India
#8 of 104 hotels in Srinagar
Guests' ChoiceReview score
Based on 39 hotel reviews
9.0Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
7.8
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Facilities
8.9
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Staff
9.3
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Value for money
8.6
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Free WiFi
7.5
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Showing 1 – 25
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Reviewed: 22 May 2024
Abdulla
Maldives55 reviews4 helpful votes8.0“Great stay”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is very far from the tourist area so there is nothing to do nearby.
The rooms were spacious and it was clean. The service was great and we loved the stay here. We loved the food at the restaurant there is an indoor pool. The indoor area is heated. But the pool is not heated.
Stayed in May 2024
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Reviewed: 11 May 2024
Muhammed
Saudi Arabia24 reviews9 helpful votes8.0Very good- • Leisure trip
- • Group
- • Superior Queen Room
- • Stayed 1 night
HIGH PRICE
ALL
Stayed in April 2024
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Reviewed: 26 April 2024
Zain
South Africa10 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
Our stay at Arco Hotel in Srinagar was the perfect conclusion to our time in Kashmir. From the moment we arrived, we were treated to first-class service with warmth and friendliness at every interaction. Our room, facing the road, provided a glimpse into bustling city life against the backdrop of the snow-capped Himalayas, with eagles soaring overhead. The hotel also offers roof access, allowing guests to savor a cup of tea during sunrise or sunset while taking in the breathtaking views. The full Indian breakfast buffet was a delight, although lighter options such as cereal, toast, and eggs were also available for those preferring a lighter start. We particularly enjoyed the gym, which was well-equipped with weights and other equipment for both bulking and cardio workouts. The heated pool was another highlight, offering a large space to unwind with the added fun of floaties. While we did experience water cuts, which are common in the region, the staff were quick to assist, and the issue was resolved promptly. Speaking of the staff, they truly stood out during our stay. Each member was incredibly accommodating, and we would like to give special mention to Zahoor, Tariq, Suriya, Umer Malik from the front desk; Bashrat, Ishfaq from food and beverage; and Tawseef, Sameer, Umer from housekeeping; and Umar from security. The hotel management were so accommodating that they arranged a late check out for us, which was incredibly helpful for our long trip home. Our only regret was not budgeting enough for transportation, as it turned out to be pricier than expected in the region, leaving us with less to tip the staff. Nevertheless, we plan to stay at Arco Hotel again in the future and may even explore their other locations.
Stayed in April 2024
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Reviewed: 20 April 2024
Amandeep
India25 reviews9 helpful votes8.0“Cozy humble budget friendly stay!!”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 3 nights
The location is quite far from the center. It is on the main Highway. Due to ongoing highway construction, lot of dust, which I guess should be ok in near future. Room cleanliness was a bit issue. we have in form the reception / room service several times for cleanliness of the room. Also, the water in the bathroom was having dirt. Breakfast options can be re-looked upon.
Excellent humble staff, helpful in every possible manner. We were not able to enjoy the hotel facilities like indoor heated pool, steam, sauna, gym but we visited and seemed very good. Well managed while handling the check-in and checkout process. Room was quite big with all the required amenities. Wi-Fi was working at fine speed. Best part of the hotel is its staff. The way they oblige make us feel very comfortable, safe and relaxed.
Stayed in April 2024
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Reviewed: 18 March 2024
Ravinder
India2 reviews9.0“overall good hospitality”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Location is not good .. it’s away of popular tourist places .. no nearby amenities shops
Good vibe .. cleanliness.. it’s newly build and nice property
Stayed in March 2024
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Reviewed: 13 March 2024
Shankar
India2 reviews10“Staff as well as food good.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted via mobile
It was fabulous stay. Everything was nice.
Stayed in March 2024
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Reviewed: 12 March 2024
Swapnil
India12 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Facilities are great. The room was beautiful.
Stayed in March 2024
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Reviewed: 28 February 2024
Siddharth
India3 reviews10“I stayed one night and it was totally worth it”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Food can be better Can have more amenities
Well maintained Hospitality
Stayed in February 2024
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Reviewed: 28 January 2024
Ashish
India15 reviews9.0“I believe this is the best place to stay in Srinagar. Umar, Touseef, Ishfaq, Azra, Basharat and Suriya from the staff ha”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Aglio Olio Sphagetti Pasta was not good. Though the Hotel Staff was generous enough to not to include that in our food bill and they also offered us complimentary dessert. We felt special 😊
Hotel, pool area, Food, staff behaviour and professionalism.
Stayed in January 2024
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Reviewed: 19 January 2024
Villas
Ghana3 reviews9.0Superb- • Business trip
- • People with friends
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Facility was good. Staff was awesome. Food was exceptionally delicious. Security is effective.
Stayed in January 2024
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Reviewed: 4 January 2024
Kabir
India11 reviews10“We spent New Year’s Eve at Taj Dal lake and the staff at Arco were more professional than Taj.”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted via mobile
A bit far from dal lake you need to plan if you do not have your own vehicle
The staff was excellent and they made us feel at home
Stayed in December 2023
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Reviewed: 30 December 2023
Prasanth
United Arab Emirates2 reviews10“Good food, good people and good property”- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
It is a really good property
Stayed in December 2023
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Reviewed: 25 December 2023
Vaibhav
India6 reviews1 helpful vote9.0“Lavish and pleasant stay. Newly built with great amenities. Check location once!”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Property is a little off the main city so check before you book. May not get auto or other transport for going into the city (unless you have a cab pre booked). No 24X7 kitchen but they can have things packed incase you arrive late or leaving early. Rest its quite comfortable and pleasant.
Infrastructure- 4/5 Ambience - 5/5 Amenities- 4/5 Hospitality- 5/5 Newly built property by Arco and is quite comfortable and lavish. Rooms are quite big with lots of storage. Washrooms have separate shower area and no issues with hot water. Electricity back up available and centrally heated. Have an internal restaurant but 24X7 kitchen isn’t available. Staff is superb with amazing hospitality.
Stayed in December 2023
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Reviewed: 19 December 2023
Kristine
Australia15 reviews3 helpful votes9.0“Very clean and comfortable and a beautifully appointed room.”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
A little expensive, but I treated myself. The pool was closed. Pool area was in an enclosure and dark, it was lit but it felt like night time (or like I was in a nightclub!), a bit weird. Although I didn't get to take a walk around as I arrived late afternoon and left after breakfast, it felt like there was nothing nearby to look at (middle of suburbia), but no market shops nearby (which made it peaceful.
The food was excellent. The room was clean and spacious. Bathroom facilities were awesome (great shower) Bed was comfortable. I felt like a queen
Stayed in November 2023
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Reviewed: 18 December 2023
Gajabdeep
India1 review10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Warm water at commode.
Breakfast was amazing 😊
Stayed in December 2023
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Reviewed: 27 November 2023
Parag
India24 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
No hot water available early morning. We tried calling reception, housekeeping no response.
Rooms, cleanliness and food
Stayed in November 2023
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Reviewed: 27 November 2023
Lilly
India6 reviews10“Exceptional customer service”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Didn’t like leaving this place. Wanted to stay for more
Liked the vibe, cleanliness and helpful nature of the staff.
Stayed in November 2023
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Reviewed: 23 November 2023
David
Australia23 reviews2 helpful votes9.0“A welcome relief and a welcome stay”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing really
The property was in a very secure position relatively close to the airport and with exceptional service
Stayed in November 2023
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Reviewed: 8 November 2023
Tripat
India1 review10“Good Hotel with ATTENTION TO DETAIL”- • Business trip
- • Solo traveller
- • Deluxe Double Room
- • Stayed 1 night
The food was good, everything we order was upto mark. Staff is ever smiling, they even upgraded our room as it was Off-Season, it is not that i am giving good review for free upgrade given. The Hotel is very clean as it is newly built, just 1 month old. Attention to detail has been given to everything. Even the Bed Runners laid were very beautiful. Water pressure is very good. Very good value for Money. We had stayed at their Sonamarg property also in May 23, but they had electricity problem back then and DG was not working as well. But couldn't find fault in this Srinagar property for our stay in Nov 23.
Stayed in November 2023
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Reviewed: 1 April 2024
Mimi
India4 reviews5.0“Not up to the mark.Staff behaviour shuld be better”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Woke us up 8 am in the morning for breakfast even though we were not supposed to have it. Kept the change without even asking inspite charging service tax.
Although they gave me an early checkin but i won’t suggest the property.
Stayed in March 2024
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Reviewed: 23 April 2024
Shashank
India3 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 15 April 2024
Chaudhari
India2 reviews8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 8 April 2024
Karruuu
India2 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 20 February 2024
Abhishek
India3 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in February 2024
Showing 1 – 25
