Near Domestic Airport, Vile Parle East, Nehru road Extension, 400099 Mumbai, India
#159 of 657 hotels in Mumbai
Guests' ChoiceBased on 1091 hotel reviews
7.2Cleanliness
7.9
Comfort
7.9
Location
8.4
Facilities
7.4
Staff
7.9
Value for money
7.3
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Jayantilal
AustraliaCan not tell you much as we stayed for only about nine hours.
Stayed in April 2024
Reviewed: 17 April 2024
Davis
United Arab EmiratesGOOD BREAKFAST
Stayed in April 2024
Reviewed: 15 April 2024
Monique
United KingdomVery convenient location for airport
Stayed in March 2024
Reviewed: 5 April 2024
Mehul
IndiaRoom and Location of property
Stayed in April 2024
Reviewed: 31 March 2024
Vishal
IndiaBuffet
Stayed in March 2024
Reviewed: 30 March 2024
Ashok
IndiaLocation
Stayed in March 2024
Reviewed: 17 March 2024
Virendra
IndiaBreakfast so bad and un hygenic cokroach running in breakfast same items in all days it’s so bad and not for good
ROOM SERVICE AND CLEANING
Stayed in March 2024
Reviewed: 16 March 2024
D
IndiaMore costly which is not at all considerable for one night stay.
Break fast is good, Attitude of staff is excellent and customer friendly
Stayed in March 2024
Reviewed: 12 March 2024
Rupesh
NepalNet i.e WIFI Service was so bad that we could not do our work during our whole stay. Made complain but received only assurance.
Cleanness and Respond from the staff. Like breakfast!!
Stayed in March 2024
Reviewed: 6 March 2024
Milind
IndiaCloser to the airport
Stayed in March 2024
Reviewed: 4 March 2024
Sunil
Indiareason i hv been doing room booking this this website but no hotel asked to pay in advanced as i had already submited my credit card details if i dont show they could hv charge my card i got a mail saying my booking would get canclled if i dont pay as i was abroad and reaching early morning it was a bad expirience
Stayed in March 2024
Reviewed: 3 March 2024
Divya
IndiaLow on professionalism. Attendant talking too much. No restaurant after 11 pm so late arrivals must go to bed hungry. The property is tucked away in an obscure place in Ville Parle and wasn't easy to find. I didn't like the location very much.
They waited for me though I arrived late night. The staff was friendly and helpful. The bed was comfortable and the place was clean with all the necessary amenities.
Stayed in March 2024
Reviewed: 25 February 2024
Anitosh
IndiaRoom
Check in & food
Stayed in February 2024
Reviewed: 15 February 2024
Sudhakar
IndiaCleanliness outside
Location
Stayed in February 2024
Reviewed: 14 February 2024
Pooja
United KingdomThe hotel has not mentioned that smoking is allowed on the floor or in the room. I selected a room where the entire floor smelled of cigarettes. Immediately I went to the reception and requested for non-smoking floor and room. The staff was friendly and supportive. They accepted my requested and upgraded room without additional cost.
Great location Friendly staff Clean and neat
Stayed in February 2024
Reviewed: 8 February 2024
Kadi
EstoniaIn general rooms the temperature too cold, e.g. restaurant and lobby. Our room 704 was too noisy- above on the roof non-stop like a machine or engine whirring sound (maybe someone's AC in our roof or boiler or sth else service tech). I also mentioned this twice but nothing was done no room was changed. Room AC was noisy and not possible to choose temperature: only OFF, low, medium, or high, and low was stronger than medium. Even when off it was rather cold, seems they have an automatic temp set even if the client puts the AC off. Boy had no idea what temperature = low etc.
The room was spacious and well-maintained, with quality sheets and towels. Nice view. Nice room, furniture, details, good black out curtains. They have a nice hotel car and a reasonable shuttle price to the airport (499 international and 299 domestic) with uber of course half the price but still a good option. The breakfast option was nice, although expensive 750 per person.
Stayed in February 2024
Reviewed: 29 January 2024
Manojjonam
IndiaClosed common door between 2 rooms. Could hear noise from next room throughout the stay.
Location and service.
Stayed in January 2024
Reviewed: 28 January 2024
Ankur
IndiaComplete Advance payment for room check-in is must, like we will run away after taking room possession... All 2 days we were served the same menu for breakfast... The basement restaurant needs pest control since we found small pests while having dinner... Lastly believe me you will get a better deal at the check-in counter of the hotel than to book from booking.com or Agoda.com
Food taste was good.... Staff well behaved... Breakfast was well served... Had all kinds of delicacies ranging from Indian, Gujarati & Eggs.
Stayed in January 2024
Reviewed: 27 January 2024
Roshma
NepalConnecting to wifi was such a pain. I had to go to front desk multiple times. Restaurant and the food was average. Service was very slow. There was discrepancy on what they said on booking and what i received. I booked an executive room which said there would be 1 double bed and 1 extra large double but there waa only 1 extra large double bed. They did provide a single bed.
The room was clean. Toiletries were available. Beds were comfortable. Special thanks to Front desk staff Rizwana.
Stayed in January 2024
Reviewed: 20 January 2024
Nileshkumar
United KingdomThey could have accommodated us in a larger room for the 3 of us, as we had booked two months ahead.
It was nice and clean, comfortable, and close to both the airports.
Stayed in January 2024
Reviewed: 1 January 2024
Parandekar
IndiaBreakfast need not be charged extra than present room rates even if rooms may be booked directly or through travel agency.
Stayed in December 2023
Reviewed: 31 December 2023
Paul
Hong KongThe staff was a bit confused when I checked in.
I love that the room was so comfy and the room service was amazing.
Stayed in December 2023
Reviewed: 27 December 2023
Makarand
IndiaThe breakfast was excellent . The spread was very wide. The food quality was fantastic
Stayed in December 2023
Reviewed: 18 December 2023
Kalpesh
IndiaService was slow
Good location and clean
Stayed in December 2023
Merlo, Argentina
Hohhot, China
Termoli, Italy
Mississauga, Canada
Plant City, USA
Sovata, Romania
Virgilio, Italy
Duncannon, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content