Jammu Road, Next to ICICI Bank, 182301 Katra, India
#56 of 56 hotels in Katra
Guests' ChoiceBased on 223 hotel reviews
5.1Cleanliness
5.6
Comfort
5.8
Location
7.7
Facilities
5.3
Staff
6.5
Value for money
5.5
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End of dialog contentReviewed: 18 April 2023
Amita
IndiaThere is no exhaust fan in washroom it's difficult for ventilation at washroom. Consider for this Kitchen was closed in morning for breakfast so early so I suggest it would open till 12pm .
Staff co operative
Stayed in April 2023
Reviewed: 14 April 2023
Sunil
IndiaPoor Breakfast. Rude Staff. No Room Service before 10:30 in the morning. Very Poor Washroom Cleanliness. Cupboards,Doors and Drawers in Poor Condition. Renovation highly recommended.
Good Location. Good Front Office Staff. Good Room Size
Stayed in April 2023
Reviewed: 12 April 2023
Verma
IndiaI had my booking for 7th April 2023 and check out at 8th April 2023. But I got my hotel keys on 8th April 2023 at 8:00 AM and I was asked to check out at 12:00 PM. I paid ₹4500 for 4 hours. Poor service and poor behaviour from the reception counter. They took my Addhar on 07th April and provided the rooms next day. I never had such worst experience in my life. I had to book hotel for the stay on 07th April to get fresh.
Easy to reach the location.
Stayed in April 2023
Reviewed: 9 April 2023
Shrivastava
IndiaLunch - Food taste was not good.
Stayed in April 2023
Reviewed: 9 April 2023
Pratyush
India1) hotel staff behaviour is quite rude and pathetic 2) There is no lunch available at hotel restaurant. 3) Breakfast was pathetic 4) Dirty water is coming in the bathroom. (Not in my room but lots of customers were complaining about it)
Honestly nothing to like about this hotel. Hotel staff is asking to check in at 2:00 pm and when people are coming at 2:00 but hotel staff is not giving them room. Moreover when customer is complaining then staff is rudely saying them to cancel booking and look for other hotel.
Stayed in April 2023
Reviewed: 28 March 2023
Sharma
IndiaEntire hotel was full of garbage..not at all clean. Bathrooms were not clean.
Stayed in March 2023
Reviewed: 28 March 2023
Vipin
Singapore1. Very dirty room, bedsheet,towels, bucker btahrooms ( all in short) 2. No hot water.. have ro remind multiple times. 3. Grumpy staff and when yiu ask for bath towles they bring 10 small hand towles. 4. Bathroom shower taps do not work properly. 5. Old, smelly furnitue and fixtures. 6. Spider webs in room and bathroom.
Nothing..even this was a part of Ginger group and was not upto standard of any other Ginger Property (tata reputation)
Stayed in March 2023
Reviewed: 21 March 2023
Amit
IndiaCleanness is very good
Ginger hotel is very good and location is nice and food is awesome.pls try
Stayed in March 2023
Reviewed: 20 March 2023
Rahul
IndiaVery Poor Experience..........List is so Long, ill put it in points- 1) Very Poor Hospitality 2) Taps not working 3) Buckets Leaking 4) Hot Water not available 5) Room Keys not Working 6) Torn Towels 7) Electricity Faults 8) Tea Kettle Faulty . . . List is long .... Stay if you don't have budget to stay in good hotel with Family.
Stayed in March 2023
Reviewed: 5 March 2023
Drone
IndiaNeeds maitenance, specialy the bathroom and wood works. Food is not upto mark. No extra facilities provided for yatris.
Good sized rooms with moderate to good cleanliness and decoration
Stayed in March 2023
Reviewed: 5 March 2023
Anand
Indiahelpful staff, clean
Stayed in March 2023
Reviewed: 2 March 2023
Bhaskaran
IndiaPoor upkeep, old dirty rooms, very bad breakfast
Location
Stayed in March 2023
Reviewed: 2 March 2023
Sharita
South AfricaAttitude of one of the staff on arrival... Not courteous and welcoming. No smile my international cr card dint work. He demanded cash payment immediately. He dint allow to pay after settling into the accommodation. The cleaner (female) took us shopping off coarse it was for a commision from shop owners 😬
Notning... Old and run down
Stayed in February 2023
Reviewed: 17 February 2023
Bidyut
IndiaCourteous staff,nice parking and a very good location.
Stayed in February 2023
Reviewed: 8 February 2023
Anamika
IndiaLocation is good
The room size was OK. The towels in the bathroom have small insects on them. The cleanliness was awful. Bath room was dirty. we stayed for few hours only.
Stayed in January 2023
Reviewed: 28 January 2023
Poonam
IndiaAmazing stay
Amazing stay
Stayed in December 2022
Reviewed: 28 January 2023
Poonam
IndiaIt was amazing
It was nice to stay here
Stayed in December 2022
Reviewed: 28 January 2023
Sanju77k
IndiaRoom was stinky. Complementary breakfast was not good at all.
Cleanliness.
Stayed in January 2023
Reviewed: 10 January 2023
Gautam
IndiaYou need to consistently ask for the basic things like water, tea bags and even the hand towels. Also, room was not cleaned properly. Restaurant service is pretty bad.
Bigger Room Sizes
Stayed in December 2022
Reviewed: 9 January 2023
Lalit
IndiaNot at all cooperative behaviour , poor facilities, too expensive , charges for even smaller things
Infrastructure was nice
Stayed in January 2023
Reviewed: 31 December 2022
Varunkumar
IndiaThere must menu card placed in the room so that one can order the food without asking anyone The cab charges i.e. dropping to and from entry gate or helipad should be free
The staff understand the necessity to keep the luggage in the safe zone and i can fresh and up in common washroom. And staff was polite and respectful
Stayed in December 2022
Reviewed: 30 December 2022
Ashok
India1. House keeping service is very slow. We had to approach two to three times for getting toiletries. 2. Pick and drop facility for free is not available.
Location is good and the rooms are spacious. Bathrooms are also very Good with continuous hot water supply.
Stayed in December 2022
Reviewed: 28 December 2022
Shreyansh
IndiaI don't think Hotel staff understand cleanliness & hygiene
Stayed in December 2022
Reviewed: 27 December 2022
Sahil
IndiaVery bad 👎 experience
Stayed in December 2022
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