331 Dr B R Ambedkar Road, Pali Hill Bandra West, Bandra, 400050 Mumbai, India
#41 of 699 hotels in Mumbai
Guests' ChoiceBased on 438 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.3
Staff
9.0
Value for money
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Giulia
GermanyNearly everything was perfect. The smell of the fish market came through from time to time
Very forward coming staff that worked super fast. Great location in Mumbai.
Stayed in April 2024
Reviewed: 14 May 2024
Hemanth
IndiaBreakfast spread could have been better.
Nice staff, good location, clean and tidy. It was a comfortable stay. There is a good restaurant too.
Stayed in May 2024
Reviewed: 9 May 2024
Pritom
IndiaService and staff interaction. Ac went off at night and became extremely uncomfortable.
Location
Stayed in May 2024
Reviewed: 6 May 2024
Shiraj
United Arab EmiratesThe bathroom was dated and the curtains in the room were not hinged properly
Location, food and customer service was excellent.
Stayed in April 2024
Reviewed: 26 April 2024
Deep
IndiaService and cleanliness
Stayed in April 2024
Reviewed: 25 April 2024
Adarsh
United KingdomBathroom could be a bit bigger
Clean comfortable hotel . Close to the shops and restaurants
Stayed in April 2024
Reviewed: 25 April 2024
Smita
GermanyWe received complementary coupons for coffee, dessert and a beer, which was awesome. However there was no possibility of using these coupons while ordering room service. This could be improved upon :)
The warm welcome, friendly staff, superb cleanliness, location, room quality and last but not the least, breathtakingly delicious in house food and drinks. Worth a try for everyone!
Stayed in April 2024
Reviewed: 25 April 2024
Prodromos
GreeceThere could be more storage room for the clothes, more cloth hanger. There could be a hair dryer. There could be a better selection of TV channels.
The breakfast had a lot of variety, the decoration at the breakfast are was very original and exotic, the staff was very helpful and polite.
Stayed in April 2024
Reviewed: 16 April 2024
Paula
United KingdomNothing, it was super.
The staff are excellent. So incredibly helpful. From the front desk, restaurant, breakfast room and outside. Very welcoming. Lovely area to relax and settle before check in with complimentary drinks. Breakfast was delicious and a great selection. Highly recommended for your stay in Mumbai.
Stayed in March 2024
Reviewed: 15 April 2024
George
SingaporeNarrow corridors and lifts. View from the window was unremarkable.
Almost everything.
Stayed in April 2024
Reviewed: 10 April 2024
Guha
IndiaServed the purpose. Clean, good location, friendly staff.
Stayed in April 2024
Reviewed: 8 April 2024
Kastur
United KingdomOverall it was nice and the staff were very helpful and friendly.
Stayed in April 2024
Reviewed: 2 April 2024
Sarubjit
United KingdomNothing, it was all good.
Clean, fresh, and unique.
Stayed in March 2024
Reviewed: 29 March 2024
Kuldip
United KingdomOur safe in the room didn’t work. I asked a staff member to look at it, whilst I went out, but was not sure of the outcome. I asked another staff member the next day. He was really helpful, but said I need to ask in the morning when the electrician is around. I therefore used the safe in my sisters room, 3 floors down. Also, the toilet was in the shower and there was no shower curtain/door, so it sprayed out. My sisters room has a separate shower which worked better.
Really lovely, friendly staff. Amazing cafe, breakfast room, and roof top bar, with superb food and drinks. The coffees are amazing in the cafe.
Stayed in March 2024
Reviewed: 28 March 2024
Anju
MauritiusThe staff was very helpful and always smiling the restaurant food was awesome yummy had a good time thank you.
Stayed in March 2024
Reviewed: 23 March 2024
Helen
United KingdomLocation was excellent for exploring Bandra - a short walk from great places to eat and drink.
Stayed in February 2024
Reviewed: 19 March 2024
Paulina
DenmarkMy room was right next to the elevator and noisy from both that and the street traffic.
Location, coworking space, cafe, rooftop bar. Breakfast. Helpful staff.
Stayed in March 2024
Reviewed: 19 March 2024
Synthia
IndiaNA
Amazing location, food and service!
Stayed in March 2024
Reviewed: 18 March 2024
Barton
United KingdomThe room and restaurant was a little rough around the edges.
The bed was comfortable and the air-conditiong effective. Staff were friendly and helpful.
Stayed in March 2024
Reviewed: 12 March 2024
Altaf
United KingdomThere is really nothing to dislike about this place.
The location, cleanliness and staff were excellent!
Stayed in March 2024
Reviewed: 10 March 2024
Hooria
AustraliaThe bathroom had a bit of a mouldy smell that you find in most bathrooms in India but we were expecting not to find that here due to the price we’re paying for the hotel
Great location and staff are also very helpful and attentive
Stayed in March 2024
Reviewed: 9 March 2024
Martin
United KingdomNothing worth noting
Clean practical room Friendly efficient staff Excellent location Breakfast & food service very good
Stayed in March 2024
Reviewed: 5 March 2024
Praful
United KingdomRooftop resturant is a rip-off and service is very poor (on top, they will add a service charge for the bad service). Don’t bother trying it out even with the free beer voucher.
Modern and clean and great location, good breakfast. Spacious room. Security staff particularly helpful and friendly.
Stayed in February 2024
Reviewed: 25 February 2024
Georgia
JapanStaff were very friendly and couldn’t do enough for you! Made the stay really great. Good breakfast and very safe.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content