Reaching to the property was little difficult

Excellent Stay.. Friendly Staffs..

Stayed in April 2024

Too interior,

Big room, quiet place

Stayed in April 2024

There was nothing to dislike about the property or the hotel see if when the hotel staff were extremely hospitable and generous

The resort was situated quite deep inside nature…… It was a tranquil,calming place for a stay… it was tidily kept and maintained healthily ….one of the resorts having the best facilities

Stayed in April 2024

There’s no fridge in the property but they do allow you to keep items in their kitchen fridge

The history and the architecture of this place was really cool, the layout of the room and the general feel of property was excellent.

Stayed in April 2024

A pleasant stay.Staff are very cooperative and friendly. Calm and quiet atmosphere.Spacious,neat and clean rooms. Overall very nice experience.

Stayed in March 2024

All good

Excellent property , amazing environment

Stayed in March 2024

Nice place to stay with family, very good staff.

Stayed in March 2024

Paid mineral water, breakfast could have had more items, had to ask for toiletries and tea bags (only one tea bag, one soap, no handwash was supplied).

Friendly staff, helpful tips, clean room and bedlinen and bathroom.

Stayed in March 2024

Bed was very firm.

It’s location! A short 300m stroll through the local village to the market area via the back gate gave a great insight to life away from the cities. Staff were very helpful and accommodating. We can recommend the local Toddy Shop for a meal. 800 metres away, turn left at gate then right at junction.

Stayed in March 2024

The provision of a few sun beds round the pool would help

Breakfast was typical of the region,so to the western palate was a bit strange but we soon got to like it. It was followed by Marsala omlette which was great. The chef Amal was always on hand to make lemon sodas or fresh orange juice which he did frequently as it was so hot Vaikash the manager was very helpful , even to the extent of filming the route into the village so we wouldn’t get lost The Heritage hotel is set down a side street and as soon as we were through the gate we left the sounds of people and traffic behind us It is a bit remote but for us that was the attraction. The village was a ten minute walk and the lake shore was a short Tuk Tuk ride away All four members of the staff went out of their way to make our stay as pleasant as possible The pool was well maintained and was a godsend in the hot weather We thoroughly enjoyed our stay and will make a point of returning

Stayed in February 2024

The surrounding area of the swimming pool was poor. No chairs or shade and a rotten shed which needed some attention to enhance the rest of the resorts buildings. Shame about that. Also if you wanted an evening meal chef clocks off at 5pm.5

The manager arranged two trips for us. Both were excellent, especially the sunrise boat trip. The resort was good but the rooms were an unusual layout.

Stayed in February 2024

This place is in a lovely peaceful suburban/village setting with great pool, beautiful heritage style house and nice rooms with AC. We stayed with our kids and all loved it. The staff (particularly Vaisakh) were super helpful, staying late to help organise our meals, organising a lovely trip to Lilly ponds and sikarra trip. It is a much quieter area than allepy. Really reccomend.

Stayed in January 2024

It was clean, calm and decent.

Stayed in December 2023

Wardrobes in rooms were neither adequate nor good. No adequate plug sockets for charging mobiles, laptops etc. Slightly overpriced in comparison to the facilities being offered. Neither personal interactions nor even telephonic enquiries by the host, which is expected of a home stay, esp when we stayed there 2 nights.

Staff and their behavior were exemplary. Pool was good. Food was tasty.

Stayed in December 2023

My stay at Brookside was an absolute delight! The resort's exceptional services, facilities, and warm hospitality created a truly unforgettable experience. The array of amenities, including a breathtaking swimming pool, added an extra layer of luxury to my stay. The atmosphere and scenery were serene and rejuvenating.

Stayed in October 2023

Hotel could have their conveyance facility.

Noise free

Stayed in October 2023

Nothing much to do.interior location, Good for family gathering and honeymoon couple

Very good, calm atmosphere, homely feeling Breakfast is awesome with tasty one.

Stayed in July 2023

The area around the pool is not well kept

Loved the heritage ambience and the landscaping , the tall swing from the tree branch, the outdoor seating and the clean pool.

Stayed in September 2023

Great place, very peaceful surroundings. Staff helpful and courteous. Chef personally looks after your requirements and prepares delicious recipes. Chicken stew and idiappam my personal favourites.

Stayed in July 2023

Hotel location and outside environment- with the guidance of the owner it is easy to reach the location and it is quite a peaceful area located in the interior. It also has a beautiful well-maintained garden, with a car parking space. Room- Spacious and comfortable with all amenities. Staff- very warm and cordial, always ready to help. Food- simple and home-made, tasty as well. Payment- card system- all cards accepted. My mom and I went for a staycation to this heritage resort recently and had a great time- both staying and interacting with the guests and the staff. It felt like a home away from home. The owner was also very warm and humble. I recommend this place as a must-try!!!

Stayed in May 2023

This hotel is quite new and still has things to improve. The room we initially booked was not as good as it appeared on the photos. It was small, had almost no natural light, and was right next to the kitchen (separated by a closed door). We ended up paying extra to stay in another, much better room. The breakfast had Indian options only, they were tasty, but not abundant and the choice was limited.

The staff was very friendly and they always offer us a good experience. The host gave us a little tour of the property which has an interesting historical background.

Stayed in May 2023

I like everything

Good location, cool and calm

Stayed in April 2023

This is a beautiful resort, completely within the pristine nature of Kumarakom. A lovely heritage resort this one. The staffs are so good. Anil l, the caretaker took every means to make us comfortable. The owner, Binu is also a very nice person. They took anazing care of us. And most importantly, the food. The food is very tasty and completely homely. Overall, the stay was amazing

Stayed in April 2023

The property was absolutely fantastic - a perfect combination of quaint, comfortable, homely yet close to the backwaters. The property in itself was over a 100 years old, but has been renovated and maintained in amazing manner. I was able to visit some of the agricultural storage rooms, and it felt like it was built only a few days ago. The view in the morning from my room specifically was fantastic. A special call out to the the team was the most welcoming, friendly, accommodating and helpful. Not only did they extend their hospitality and friendship, but they went over and beyond to provide their support for arranging transportation, providing additional facilities. The breakfast was custom made to my liking and was delicious. I only wish I could have visited at a time with more pleasant weather and that I could have stayed longer.

Stayed in March 2023