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  5. Reviews of FabHotel Soft Petals

Reviews of FabHotel Soft Petals 3 stars

Plot Number 1904 , Sector 45,Gurgaon-122001, 122003 Gurgaon, India

#12 of 380 hotels in Gurgaon

Guests' Choice

Review score

Based on 155 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    9.0

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Showing 1 – 25

  • Reviewed: 19 December 2022

    8.0
    Good value for money stay
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much variety available for food. No mirror or dressing table in the room.

    Clean and quiet rooms

    Stayed in December 2022

  • Reviewed: 19 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    House keeping for common areas was not great

    Room ambience was great

    Stayed in July 2022

  • Reviewed: 16 February 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    When I reached the hotel, I was informed that there was no booking in my name. I was forced to book another hotel as the hotel was unwilling to accomodate me, despite the hotel being vacant. Never book FabHotels via booking.com

    Nothing

    Stayed in February 2024

  • Reviewed: 1 January 2024

    1.0
    Worst stay in my life
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Staff and lack of basic necessities

    There is nothing to like about as they could not even provide basic thing that is tooth brush Over that they were too rude and arrogant Specially the reception man Also the water bottle provided by them was not sealed and for that also they were charging us Worst experience

    Stayed in January 2024

  • Reviewed: 20 March 2023

    1.0
    It was pathetic experience, even after paying advance money for the room. The manager refused to giv
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    It was pathetic experience, even after paying advance money for the room. The manager refused to give a room stating all rooms are booked and we can't give you the room. He said we have another property named vikrant residency. He took me there and gave the room. The bedsheet had ciggerate holes and was dirty as it was 400 500 rs room. They said we will give another room in 1 hour you settle here for 1 hour. And made me pay the amount. I paid the amount and they later didn't give me the room. So do not stay or book this property. Worst experience with bookings and fab hotel. Fab hotels should be delisted from bookings.com.

    Stayed in March 2023

  • Reviewed: 16 March 2023

    4.0
    Honestly not worth the 3 stars, not a FabHotel
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    - Hotel is not marked with no signs. - I was transferred to another location as for some reason even with a booking they didn't have a room for me in the location I had initially booked. And they said it was due to maintenance.

    The staff were accommodating and made an effort to try and assist for the most part.

    Stayed in March 2023

  • Reviewed: 9 February 2023

    1.0
    Indians Only
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel refused me because I was not Indian, however nowhere whilst booking did they say that they only take Indian citizens...???????????

    Stayed in January 2023

  • Reviewed: 25 January 2023

    1.0
    Total Waste of Money
    • Business trip
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No Display Board on Property, No Welcome on Arrival, No Profesional Service, No Fab Hotel Approved Toiletries, No Tea / Coffee Provision in rooms, Room Size not Adequate, Bathroom Size not Adequate, Cost to Service is Very High. Even after we call 2-3 times for our requirements of drinking water, they didn't provide.

    Nothing except comfortable bedding

    Stayed in January 2023

  • Reviewed: 10 December 2022

    4.0
    Softpetal gurugram
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was unaware of breakfast inclusion and full advance payment done . They were reluctant in welcoming the guests.

    Stayed in December 2022

  • Reviewed: 7 December 2022

    1.0
    Fab hotel not so Fab
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Basics were missing in this property from kettle tea/coffee making facilities to hand towel and proper soap. Bed sheets and duvet cover linens were dirty only made presentable, as if not changed for fresh room.

    Absolutely nothing probably only wifi

    Stayed in December 2022

  • Reviewed: 3 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    the staff behaviour wasn’t upto the mark

    clean and great rooms

    Stayed in December 2022

  • Reviewed: 6 August 2022

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The reception staff are not approchable, very rude and not like to recommend

    Facilities are better

    Stayed in August 2022

  • Reviewed: 4 August 2022

    3.0
    Not satisfactory
    • Business trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Room service and no balcony room Food is pathetic Very less staff for room Service

    Stayed in July 2022

  • Reviewed: 1 August 2022

    2.0
    Money wasted. Didn't have a good sleep nor a good breakfast.
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room 1 was dirty and there was mud, manager claimed that some repair work had been done hence, Room 2 the sheets were torn, dirty and had cigarette burn holes in them. Room 3 was okay as there wasn't any option available. No Tub, no coffee tea maker in the room, the mineral water bottle was a fake one, luckily had bottle with me so managed, told the manager at night only that I will have eggs for breakfast, morning the chef asked me to wait for 10-15 minutes as he would get them for me. Booked the room because of the reviews but it all seems fake.

    Stayed in July 2022

  • Reviewed: 27 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I paid 25% i.e 430/- advance booking to confirm my booking but I did not get any notification for payment of 430/-. I contacted to to the contact number which was provided on booking by Booking .com and I was told that sir, need not to worry U show ur payment transaction No. and they will manually update. But in hotel when I show they told, sir we can not manually update. U have to pay full charges. I paid full charges(1720/-). Neither 430/- I received back in my account. Disgusting part.

    Breakfast was good but I did not get my choice as per menu card. Moreover I order(paid) for butter chicken in dinner but I got chicken masala. Although I did not tell about this to staff.

    Stayed in March 2022

  • Reviewed: 25 October 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The room size is very small compared to the property tarriff.

    Stayed in October 2021

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 22 February 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 8 February 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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