NA

everything like food, location, facilities

Stayed in July 2023

Need improvement on rooms infrastructure basic things.

Food Quality is extremely good.

Stayed in May 2023

No sweet dishes in available in restaurant and breakfast menu is fixed for all day.... Must be having a pick and drop by hotel during check in and check out.

Its too far from mahabaleshwar...you must have a personal vehicle otherwise your trip gone to costly... Location, food and other services were good. Only you didnt get any sweet dishes...

Stayed in December 2022

Breakfast was good. Location is peaceful and excellent.

Stayed in September 2022

Food was terrible, limited options in breakfast

Rooms were clean, staff was co-operative

Stayed in June 2022

Swimming pool was not accessible in evening. And for room with 2 beds, has only one washroom..

Overall experience was very good...

Stayed in June 2022

Make some more option for breakfast

Stayed in June 2022

TV has YouTube and Netflix. But cable channels are not available. (Rather you don't need them) Can do better on Food.

This place is in 5 mins proximity to Pratapgarh. The best part about the Cold Spot is it's location. Peaceful surrounding. Staff here is very attentive and quick at your service. Rooms are super clean and equipped with latest requirements. Room service is fast. Unfortunately we could not enjoy the pool 😞. But pool is very clean and well maintained. The in-house resturant is good. The best part is its Breakfast. Very satisfying 👌👌.

Stayed in May 2022

Quite serene and peaceful location in the vicinity of nature. Food was delicious.

Stayed in May 2022

Bathroom in Old room

Service

Stayed in April 2022

Lack of professionalism.

The friendliness of the staff and service.

Stayed in April 2022

Food was bit overpriced compared to outside. Rooms could have been better considering the rate.

Breakfast was fine. Surrounding ambience was good.

Stayed in March 2022

Washroom fittings can be neatly placed and properly installed.

Stayed in March 2022

The pricing was too high for the kind of room and hygiene given. The room does not meet the rate of Rs 6500

The staff was courteous and food was fine.

Stayed in April 2024

Everything was great. Rooms were overpriced.. not worth 6k ( i guess they must have hiked the price due to the long weekend). Otherwise everything was good, the food was good, the service was good, the staff were responsive. The pool was great and very clean.

Stayed in January 2024

Photos were misleading, we paid 36k for 2 nights, not worth the money spent Staff on realising that they gave us bad rooms, did nothing to rectify situation despite our request, Neither on property staff nor Milind who called us for booking cared about it, neither did they issue any refunds or gave us any kind of compensation, in short, they take your money in advance, and then take you for granted, they could have given us better rooms, but choose not to, also bathrooms werent good! Hot water isn’t available 24x7. They share no photos of real bathrooms on booking.com either. And photos of Pool side rooms are all misleading, and poolside rooms are nothing like shown in picturesque. Overall disappointing and felt like we wasted our money and time, as we had to drive back and forte between Mahabhaleshwar and property . I suggest avoid and look for better options closer to Mahabhaleshwar

Location was too far from main city but decent Food wasnt bad, although Pohe was gross, everything else was okay Staff although lacking friendly nature Was quick with fulfilling demands, but they had fixed hours no 24x7 staff

Stayed in November 2023

Had issues with wifi.

Amazing infrastructure. Good customer service. Good food. Peaceful ambience. Value for Money.

Stayed in July 2023

Nothing to mention

The food was delicious and I really enjoyed the atmosphere....The staff was incredibly welcoming and helpful. I would definitely come back..

Stayed in April 2023

Everything was just perfect

Location was memerising there were so many different types of plants it was too good to see feels like home

Stayed in April 2023

The ambiance of hotel was awesome. All staf members were polite A good thing was they had 2 swimming pools So it was like a private property 🥰

Stayed in April 2023

nothing as such that I didn't liked it was an amazing experience staying at cold spot village

it was amazing stay here. good food & beautiful location

Stayed in September 2022

The property is clean and well managed. Food is very good and variety is a plus point. Pool area is very well managed for the peaceful and relaxing time. Staff is very helpful. Overall the experience was great.

Stayed in September 2022

The resort premises and so much of significant areas to roam and chill! The magnificient view of mountains and the cool breeze and chillness of Mahabaleshwar. The food was excellent and the accommodation was so lovely.

Stayed in September 2022

The rooms are spacious and the staff is polite enough to serve to all your needs. The food is delicious and has a homely yet professional taste to it. The whole property is a treat to your eyes with the pleasant climate of Mahabaleshwar soothing your soul. Loved my stay here.

Stayed in September 2022