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Reviews of The Fern Residency Katra 4 stars

Jammu Road Katra Opposite ICICI Bank, 182301 Katra, India

#18 of 60 hotels in Katra

Guests' Choice

Review score

Based on 79 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Solo traveller
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff was very helpful even though I landed up at an ungodly hour of 2 am. The guy at the front desk and the staff were very helpful and helped in a quick check in Wonderful reception staff

    Stayed in February 2024

  • Reviewed: 8 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were friendly and helpful

    Stayed in October 2023

  • Reviewed: 14 September 2023

    9.0
    Very comfortable, enjoyable, very hospitable and courteous staff...food excellent
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Room could have had a doormat for the bathroom and the station for keeping baggage was missing in room 217

    The breakfast had delicious variety to choose from...it was hygienic and tasty...while it was a buffet certain items were served on the table with lot of care

    Stayed in September 2023

  • Reviewed: 31 January 2023

    7.0
    Comfortable stay in an excellent location with all amenities closeby
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 3 nights

    Housekeeping could be better, found a lot of hair (from previous guests) and other dirt and dust in the room. Property is old, but understandably needs more maintenance and upkeep. The owner of the property must reinvest in key areas to make this property attractive.

    Room was spacious, services were timely and efficient. The staff was well-trained and attended all our requests in a polite and timely manner. The location of the hotel was right in the center of the shopping area and the critical points of interest were within walking distance of the hotel. Highly recommended for the location and options around the hotel.

    Stayed in January 2023

  • Reviewed: 9 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Super Deluxe Room with Banganga / Helipad Transfers
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Food was excellent. The service staff in Restaurant was very good, smiling n willing to serve you.

    Stayed in August 2022

  • Reviewed: 1 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room with Banganga / Helipad Transfers
    • Stayed 2 nights
    • Submitted via mobile

    The room amenities and the lightings in the hotel and room were very dim . The electricity fluctuations lead to AC tripping or not working at all.

    The Food is awesome and the staff is very hospitable .

    Stayed in July 2022

  • Reviewed: 3 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Super Deluxe Room with Banganga / Helipad Transfers
    • Stayed 1 night
    • Submitted via mobile

    Very polite and cooperative staff.

    Stayed in May 2022

  • Reviewed: 27 May 2022

    8.0
    Excellent place to stay
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Family room does not have a balcony as advertised Breakfast could have more varieties for people staying for more than 2 days

    Good location Excellent staff Excellent food Size of the family room

    Stayed in May 2022

  • Reviewed: 20 March 2022

    9.0
    Vey best experience
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 2 nights
    • Submitted via mobile

    All

    Good

    Stayed in March 2022

  • Reviewed: 15 March 2022

    9.0
    To sum it up, Great value for money spent. The best you'll receive or have in everything!
    • Leisure trip
    • Family with young children
    • Super Deluxe Room with Banganga / Helipad Transfers
    • Stayed 5 nights

    I shouldn't have to tell this......but still, Why are you guys so amazing with your work? hahaha.....there is nothing bad or something that we dint like about you! Hello to the guys at the food table! You all are amazing...don't forget to call JAI MATA DI on our next visit again!...that made our stay happier than ever!

    I'd say that our overall experience has just been amazing......Right from our Check-in, till our Check-out! Kudos to the staff for their amazing Hospitality in everything and every way possible! They Guided us on the right track and looked up to us, like family! True Hospitality is marked by an open response to the dignity of each and every person...So keep up the good work guys and come up with more and more amazing talent ahead! Looking forward to making a stay again, soon in no time... Thank you, JAI MATA DI.

    Stayed in February 2022

  • Reviewed: 14 December 2021

    8.0
    nice but it can be better
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    cleanliness

    location and accessibly

    Stayed in December 2021

  • Reviewed: 10 December 2021

    8.0
    Nice and humble hospitality..
    • Leisure trip
    • Couple
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 2 nights
    • Submitted via mobile

    More than 2 bottles of mineral water is not complimentary

    View from room, Good wifi, good staff

    Stayed in December 2021

  • Reviewed: 16 November 2021

    8.0
    Very good
    • Couple
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 1 night
    • Submitted via mobile

    Rooms was not as a pic has given athor all think was good

    Food was very good Staff as well good behavior Most important watchman is very good of hotel

    Stayed in November 2021

  • Reviewed: 19 September 2021

    7.0
    Overall it is good and also safe for solo women traveller
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 2 nights
    • Submitted via mobile

    May be due to covid or location problem I saw some dead mosquitoes on bed , though staff replaced with fresh bedding after request . May be this should be taken care in future

    I stayed for my trip to Maa Vaishno Devi. I am glad hotel accomodated to drop andpickup from important points even during quite odd hours

    Stayed in September 2021

  • Reviewed: 25 July 2021

    9.0
    Superb
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Staff is so courteous and ready to help you .I stayed with my family and I chose family suit this is like home away home location is too good you can walk in market food is good specially South Indian . Rooms are spacious they help you to get your tickets booked for battery car if you ask for . I used to go in vaishno devi and i prefer this hotel only.

    Stayed in July 2021

  • Reviewed: 19 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room with Banganga / Helipad Transfers
    • Stayed 1 night
    • Submitted via mobile

    Food and service was excellent.

    Stayed in July 2021

  • Reviewed: 25 February 2024

    10
    Value for money
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    It’s very convenient to reach and close to required aminities

    Stayed in February 2024

  • Reviewed: 2 April 2023

    2.0
    The hotel was rated as a 4 star. In our 50+ years of traveling, we have never been provided with such sub par service fo
    • Leisure trip
    • Family with young children
    • Fern Club Room
    • Stayed 1 night
    • Submitted via mobile

    it was sub par quality nothing like the pictures shown on your website!!

    NOTHING

    Stayed in April 2023

  • Reviewed: 9 February 2023

    10
    Great stay and value for money.
    • Family with young children
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel staff is very much supporting and were extending best support during entire stay .

    Stayed in February 2023

  • Reviewed: 18 December 2022

    10
    Comfortable and Awesome.
    • Leisure trip
    • Group
    • Fern Club Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing as such mentioning. Everything was good.

    The friendliness of the hotel staff.

    Stayed in December 2022

  • Reviewed: 25 October 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 1 night
    • Submitted via mobile

    Location and Service

    Stayed in September 2022

  • Reviewed: 26 June 2022

    1.0
    • Business trip
    • Family with young children
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 17 June 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 2 nights
    • Submitted via mobile

    Food was better

    Stayed in June 2022

  • Reviewed: 17 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Banganga / Helipad Transfers
    • Stayed 1 night
    • Submitted via mobile

    Food was Better

    Stayed in June 2022

Showing 1 – 25

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