Wifi access is limited to 2 devices unless one asks at the front desk. Nowadays, with a smart phone, smart watch and a laptop/tablet, 3 devices are the minimum. I was asked to pay for snacks that i didn’t take, but they believed me and didn’t have to pay. It was their mistake.

Its location near the mall. The staff was courteous and very willing to help. Glass or plastic water bottle; fridge; kettle and a lot more.

Stayed in May 2024

I booked the room with king size bed option but i was provided twin single beds and I was not even informed about this at the time of checking.

The rooms were spotlesslessly clean,the front office personnel were very helpful and efficient.The room service was also quite fast.

Stayed in May 2024

Housekeeping was disappointing

Location and decent family place

Stayed in May 2024

First, I had booked (specifically) a king bed room but I was given a twin room, with very short (I am tall) and narrow beds (claiming that there were no king room available in the hotel at that time). They promised to change the room for me the next day, but that never happened until the end of my stay (3 nights). Second, on my arrival, they showed me the room I had been assigned and I had to decline it because of the strong smell of smoking inside (in spite of their non-smoking policy). The receptionist was kind enough as to showing me a second room (which had an even worse smell of smoking), then a third one (which I kept, since the smell was almost neutral, although not 100%). Third, the rooms are a little small for a 4-star (5-star according to other booking platforms) hotel, but comfy (as a solo traveler it was ok for me). Fourth, in the restaurant, they have an ambient music. One single song. It is not even a song. It is rather a short phone ringtone which repeats over and over again, becoming really annoying. Breakfast was short, so I managed to ignore it but, at dinner, I has to ask the waiter to either change it (which they can’t) or stop it altogether (which they fortunately did on my request). This is not necessarily a negative review, but rather as a suggestion that I hope the hotel management will read and consider for the future. Last, the rates were a bit pricey considering the size of the rooms and beds, but I guess it is the location and the cleanliness what the travelers pay for (as an added value).

The hotel has a nice design and it is located in a high-end area, at 20-30 minutes, by car or tuk-tuk, from the most important attractions in Delhi (including the railway station). Rooms are clean (they are cleaned on an everyday basis). Bedsheets and towels are clean and sanitized (smell bleach) and changed every day too. Detailed toiletry provided in the bathroom (including a dental or a shave kit). The restaurant has a considerable variety of food (a la carte) and tasty preparation. Breakfast also has a decent variety and good quality food.

Stayed in May 2024

Price and facilities

Stayed in May 2024

Friendly and helpful Staff, My big thanks to the gentleman by the name Of Sumit (I think he works front office)

Stayed in April 2024

Reception officers should be smiling and should warmly welcome the guests.

Stayed in April 2024

The inddor buffet area gets crowded at times as during summer its diffuclt to sit on the open terrace in the morning.Most importantly,it would help me if the bed could be a little hard,they are very soft,I prefer hard beds.

Very friendly staff,excellent location and spotlessly clean rooms as well as linens.All the staff were very helpful and the front desk personnel were really fast and accommodating.

Stayed in April 2024

The biggest problem was the Wi-Fi was not working and that caused problems for me.

Stayed in April 2024

Not much view even from the 6th floor. Sink drainage problem. Smelly alley to the outdoor breakfast area,

Hotel send message confirming the booking. Since arrived early had to wait an hour to checkin. Lift secutity with card incert. Walking distance to the malls. Toiletry including shaving kit. Nice beds, mini-bar, free bottled water, security locker, ironing board etc.

Stayed in March 2024

Only We don’t like our bed u can feel the springs metal mattress and not comfortable our back. We ask the staff if they can change the bed or room. They don’t even pay attentions

The location was perfect close to the city centre and attractions, malls. The breakfast was delicious and had a great variety of options.

Stayed in March 2024

1. We booked 2 rooms one of which was supposed to be the Premium room and the other was regular room. We found no difference between the two in terms of amenities and siz and there was no Extra Large Double Bed as was written in the options. We paid more than INR 4000 more for no extra comfort or amenities 2. We took the No Breakfast option and the price for breakfast for each pax was advertised as INR350 (4,0 Euro approx) When we were settling the bill the hotel insisted we pay INR650 plus tax (7 Euro plus tax) for each pax breakfast which we refused to pay. The staff had some explanation that they charge more raegrdless of what is mentioned in Booking.com which made no sense to us. We challenged this demand and we stuck to the price that was given in Booking.com. and settled the bill at INR350(4E). However later I got a call from the hotel Manager insisting we had paid less and they demanded we pay up the balance. We told the hotel to take up the matter with Booking.com and settle the issue. We are deeply dissatisfied by the Hotel's attitude towards this whole incident.

the location and behaviour of the staff. Centrally located and walking distance to some of the best malls and food places in Delhi.

Stayed in March 2024

They were ready to take me in earlier than formal check-in time and were accommodating

Stayed in January 2024

When checking out, the staff took for ever to get the language from the room upstairs to the lobby downstairs. The restaurant staff were hopeless. Serves us dinner and when we asked for water, they said they are getting which never happened. The bathroom got flooded while showering. When using the bathroom hand basin, the bathroom got flooded somehow. Had to get the maintenance guy at 11pm at night to fix the flooding and clean the bathroom & toilet so we could use it. They have functions in the restaurant and it's always noisy and unpleasant. You can't have a quit dinner with your family.

The location is very good. It's very close to a massive mall. The room is clean and the bed is very comfortable with nice clean pillows and blankets.

Stayed in January 2024

The staff was very receptive specially Mr. Mahesh at the gate. The breakfast was good and the location is very central and excellent. Close to the malls, lot of options for shopping and food.

Stayed in December 2023

Breakfast was basic.

Location. Rooms were clean and comfortable.

Stayed in January 2024

Limited choice of the breakfast and with average quality

Very close to a big mall, safe and clean. The staff is nice and wifi is excellent

Stayed in January 2024

Bathroom was waterlogged which was sorted out but still it was not well drained Room Corner needs proper cleaning, toilet seat is dull. Room need paint, corridor is dull, lobby curtain looks too old and worn out

Firstly it’s not 5 star property as it’s listed on booking.com, even staff claim it’s 4 star! Booking.com need to amend the information on site Location is good as it’s within select city walk mall which is big shopping mall with lots of shops and restaurants Staff of hotel is good and well trained, security and house keeping staff are very welcoming and helpful, front desk staff need to be cheerful Room has all the facilities, bed is small but comfortable, towel and sheet were clean, sleeper on request

Stayed in December 2023

Nothing

Location and room decor

Stayed in January 2024

The room size is a bit small even for Luxe category.

Great staff and clean rooms. Housekeeping is very prompt. Location is amazing if you want to do mall-hopping. Would definitely visit again.

Stayed in January 2024

Long awaited at the reception while check in is found something not giving wow feeling and it's not easy access. Must focus on customer needs and help to faster check in

Room service

Stayed in January 2024

The food, especially in room dining. The chicken I ordered tasted stale and was tough to chew.

The location

Stayed in January 2024

The breakfast buffet spread was limited, repetitive and were served cold. We took half board. The dinner had a set menu with limited options and the waiter insisted on ordering less. The bathroom needs maintenance. The housekeeping staff needs more training. They were slow and inefficient in replacing the water bottles and towels. They allowed only two devices to be connected in wifi and didn't change the limit even after requesting..

Great location, room size. The security guard Mahesh Sharma and bablu were very helpful.

Stayed in December 2023

Breakfast could have a few more juices. Towels were torn a bit. No sleeping gown in the room. There is no room heater for the winter. Staff has a tendency for indirectly asking for tips.

Quick check in and check out. Friendly staff. Breakfast options are limited but okay. Location is next to Select City Walk Mall, the best mall in Delhi. A bookstore is nearby. Taxi is available all the time. Front desk staffers were very nice and kind.

Stayed in December 2023