Jammu- Katra Highway, 182301 Katra, India
#1 of 58 hotels in Katra
Guests' ChoiceBased on 254 hotel reviews
8.8Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
7.5
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End of dialog contentReviewed: 8 February 2022
Suresh
Nepalwe were stayed only for one day. we had went vaishno devi temple early in the morning so we couldn't take breakfast in hotel so i don't have any idea about breakfast but location was perfect.
Stayed in February 2022
Reviewed: 30 January 2022
Navita
IndiaNa
Excellent service
Stayed in January 2022
Reviewed: 2 January 2022
Narula
Indialeaving the property
everything is worthy
Stayed in January 2022
Reviewed: 24 December 2021
Srivatsa
IndiaThe location is far from Katra market. However the hotel does provide drop and pick up at nominal rates.
Staff extremely helpful. Also provide complimentary drop and pick up for trikuta climb for mata Darshan.
Stayed in December 2021
Reviewed: 22 December 2021
Koushy
IndiaCustomer service could be better in the manner they address the clients..I think the staffs need a crash course on this.
The location is outskirts and not in the main city . The place is nice for a day or two. The food is expensive but good. Rooms are nice and clean .
Stayed in December 2021
Reviewed: 6 December 2021
Anuj
IndiaI room dining rates of dishes
Excellent hotel, acres of land to accommodate under a hundred rooms. Quiet and peaceful, no internal clutter and lots of space for doing almost everything. Smiling staff and very willing to help, going out of the way - reminding us to join in for breakfast when we overslept. Nice rooms and the suite was the right size and configuration - and they filled in stuff quickly when we needed it. The only small negative is slightly high in room dining rates - which they could work on. Else - you must try this hotel when you come in to Katra next. This was our second time in the hotel and was well worth it. Taj group should ensure they do not tinker just like that and alter the basic character of the property, Vivanta will run it starting 2022.
Stayed in December 2021
Reviewed: 29 November 2021
Rachit
IndiaThe rooms were outstanding, however a little maintenance would take this hotel a long way.
Nested between the forest on the hills, the location is serene. The staff is warm and courteous and the food is well prepared and scrumptious. The morning fresh air was great for meditation and the peaceful and tranquil environment was an added bonus. Overall the experience was outstanding and i would definitely like to visit again. I would strongly recommend this hotel to any traveler who like me wants to undertake the holy pilgrimage of the Divine Mother.
Stayed in November 2021
Reviewed: 24 November 2021
Nirdosh
IndiaStinks gutters and water 💧 overflow
All good
Stayed in November 2021
Reviewed: 9 November 2021
Vinod
IndiaNOTHING
BREAKFAST AND DINNER IS GOOD, LOCATION IS BEST
Stayed in November 2021
Reviewed: 8 November 2021
Rajeev
Indianothing
very helpful staff
Stayed in November 2021
Reviewed: 23 October 2021
Pratibha
IndiaNothing
Property, staff members and room was very good .
Stayed in October 2021
Reviewed: 29 September 2021
Rajashekar
IndiaAll good.
The property is located on the outskirts of Katra town. It’s set in large and spacious grounds and has beautifully manicured lawns & garden areas. An extremely pleasant environment to stay in.
Stayed in September 2021
Reviewed: 24 September 2021
Sumit
IndiaRooms need renovation
Location, food and service
Stayed in September 2021
Reviewed: 15 September 2021
Aditya
IndiaNothing
It was very good
Stayed in September 2021
Reviewed: 19 August 2021
Balvinder
Indiai like rooms n location
Stayed in July 2021
Reviewed: 5 August 2021
Singh
IndiaFood was not good. * 3 times
Stayed in August 2021
Reviewed: 24 July 2021
Ashwini
IndiaNIL
It was a very pleasant stay there. We enjoyed a lot. The location is also excellent.
Stayed in June 2021
Reviewed: 5 May 2024
Ajay
IndiaIt’s not a value for money . It’s over priced
Staff and maintenance
Stayed in May 2024
Reviewed: 4 May 2024
Priyanka
IndiaOn the night of April 6th, a group of guests decided to turn the hallway into their own personal concert venue yelling, screaming and loud singing along with high pitched music being played. The noise was beyond excessive, reaching a fever pitch at 2:00 am. Alone in my room, the constant racket wasn't just disruptive, it was frightening. Twice I reached out to reception, desperately hoping for someone to intervene. While the staff was polite, their efforts seemed to have little effect. It continued long after and to mine and the other guests' utter surprise, the music and yelling started again next morning. I've spoken to Indrajit who is the Manager at checkout, however he simply said they are guests too and there is no such law in place where he is allowed to do much more than what they did. I then wrote to the General Manager Kuldeep and exchanged a few emails but to my utter surprise, he was of no use at all in resolving the issue. This experience left me questioning the very essence of what the Taj group represents.
Stayed in April 2024
Reviewed: 24 December 2023
Simran
IndiaFood prices were exceptionally high
Nice and clean property
Stayed in December 2023
Reviewed: 11 December 2023
Mukesh
SingaporeEverything
Nothing
Stayed in November 2023
Reviewed: 15 November 2023
Shakun
United StatesFacility rundown. Temperature not contolled. It was cold and despite our complaints , heat was not turned on.
Friendly staff
Stayed in November 2023
Reviewed: 4 July 2023
Padha
IndiaAC not working properly
Location is good
Stayed in June 2023
Reviewed: 24 June 2023
Singh
IndiaEvery thing is good but i was disappointed because when i was book hotel then they provide bath 🛁 in deluxe room but at the time if arrival bath facility is not available. If u dont provide that facility so dont show in booking status.
Stayed in June 2023
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