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Reviews of Courtyard by Marriott Mahabaleshwar 5 stars

19/B Metgutad, Panchgani-Mahabaleshwar Road, Mahabaleshwar-Bhose Road, 412806 Mahabaleshwar, India

#15 of 102 hotels in Mahabaleshwar

Guests' Choice

Review score

Based on 465 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 29 April 2024

    8.0
    It was very nice but some activities shall be added. Also the plumbing of washroom must be checked
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Valley View
    • Stayed 1 night
    • Submitted via mobile

    Activities shall be included in the tariff

    The bath tub was dysfunctional

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    It was good overall but there could be a few improvements.
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Valley View
    • Stayed 1 night
    • Submitted via mobile

    Limited number of restaurants

    The ambience and the pool.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Balcony and Valley View
    • Stayed 3 nights
    • Submitted via mobile

    View and the staff are really amazing. Special call out to Sidhant who was amazing - we had a 6 month old baby and needed frequent help with her food and feeding bottle sterilisation. Sidhant not only helped us out, but asked for help proactively. Loved our stay

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Valley View
    • Stayed 2 nights
    • Submitted via mobile

    Food quantity was less, extra bed charged,

    Location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Valley View
    • Stayed 2 nights

    too many traffic around the hotel, nothing what they could do about it, but I hope next time the traffic will be better.

    View was great, infra was also good as well.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Excellent location, poor service...
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Bathtub and Balcony
    • Stayed 2 nights

    We reached the property around 1:00 pm, but the room wasn't ready, which is okay even though I had informed them the day before that I would arrive by that time. I received a call around 2:15 saying that our room was ready. After navigating through Verna Lake traffic, I reached there by 2:45, but to my surprise, the room was still not ready. Eventually, we got the room by 3:15... We had asked for warm milk for the baby at night, but it was delivered without a mug, sugar, or spoon... The next day, at the breakfast counter, they made us feel guilty for asking for a table by shouting at a fellow assistant for minutes... These are some examples of the services, to sum it up.

    Location is excellent. Property is nicely laid out. View from the different viewpoints is very good. Breakfast was good.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    We had a enjoyable stay
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Valley View
    • Stayed 3 nights

    They could have a slightly larger fitness center. The one thing that is a safety issue is that the treadmills do not have UPS and there were a couple of times when the power went off and the treadmill stopped abruptly.

    The property is really beautiful and you can see lovely greenery from the property. The breakfast had a nice spread and was quite tasty. The pool is quite large and the lounge areas around the pool are well structured and nice. The rooms are spacious with a balcony.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Garden King Room with Patio - Club Level
    • Stayed 2 nights
    • Submitted via mobile

    Food portion was too less for the price

    Cleanliness and staff

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Could have been better
    • Leisure trip
    • Family with young children
    • Garden King Room with Patio - Club Level
    • Stayed 3 nights
    • Submitted via mobile

    Ac in our room was not working inspite of several complaints. They did not offer us a new room.

    Location, food, cleanliness

    Stayed in March 2024

  • Reviewed: 16 February 2024

    7.0
    Should take more care of services, also provide immediate assistance after the request
    • Leisure trip
    • Couple
    • King Room with Balcony and Valley View
    • Stayed 1 night
    • Submitted via mobile

    View

    Yes

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    The stay was comfortable and the services were prompt - just what one expects on a vacation.
    • Leisure trip
    • Couple
    • King Room with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The view, architecture and facilities.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    7.0
    Good hotel at a nice location just on the main road. The price is a little on the higher side compared to location and a
    • Leisure trip
    • Couple
    • King Room with Balcony and Valley View
    • Stayed 2 nights
    • Submitted via mobile

    Evening noise and lights at the bar disturbing the surrounding.

    Location and staff

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Valley View
    • Stayed 3 nights

    greenery,Cleanliness,staff with helpful nature etc

    feel like stay in wood

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    Not up to mark
    • Leisure trip
    • People with friends
    • Twin Room with Balcony and Valley View
    • Stayed 3 nights
    • Submitted via mobile

    Room cleaning

    Good location with seinic view

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    It’s nice location, Plant some colorful flowering plants
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Valley View
    • Stayed 1 night
    • Submitted via mobile

    Location wise , require more colorful flowers plant

    Location

    Stayed in December 2023

  • Reviewed: 4 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Valley View
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms not maintained, spout leaking and bathtub did not have hot water. General cleanliness of bathroom should be improved.

    Great location and property great staff

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Property is excellent . But was unhappy with reception staff . They took so much time to allot us our rooms .. Way beyond the official check in time. Especially Mr Deepak he was extremely rude and unprofessional. Would give special credit to Mr Imran and Ms Bharti who finally managed to get us our rooms and made us comfortable. Mr Deepak on couple of other occasions was rude and unfriendly. Staff and management still needs some finishing touches for a property like this and charges for wht they are charging.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Balcony and Valley View
    • Stayed 2 nights
    • Submitted via mobile

    Food was too expensive.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    The staff and the location of the property have my heart.
    • Leisure trip
    • Family with young children
    • King Room with Balcony and Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The pool isn’t temperature controlled.

    The staff, they are the sweetest. It was my daughter’s birthday and they did everything to make this stay a memorable one. Arranged a cake for us to end our stay and leave the property with r sweet memories. The whole staff at the property are good but our personal favourites are Mr. Wasim at the check-in counter , Mr. Manoj the restaurant Manager and Mr. Sidhant at the restaurant. Thank you guys! It was perfect!

    Stayed in December 2023

  • Reviewed: 25 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Bathtub and Balcony
    • Stayed 3 nights

    food portions at restaurant, were pathetic. also room cleaning though instructed to the front office was not done, later after calling they did it. non adequate towels in bathroom, especially hand towels were never there, skin moisturisers was also not availble, poor quality tap fittings cut my finger inshort not like the Marriots that I have visited would not recommend whole heartedly

    location is good, also the property is also nice

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Bathtub and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The staff was not attentive. I had to give several reminders for the birthday occasion of my husband and then they said they will send complimentary champagne to compensate for the reminders , which unfortunately was never sent

    Loved the location and inhouse gaming and other activities

    Stayed in October 2023

  • Reviewed: 4 November 2023

    8.0
    It was very lovely
    • Leisure trip
    • Solo traveller
    • King Room with Balcony and Valley View
    • Stayed 6 nights
    • Submitted via mobile

    Monkeys were creating a lot of mess

    Serene and beautiful

    Stayed in November 2023

  • Reviewed: 30 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and Valley View
    • Stayed 1 night
    • Submitted via mobile

    Old building with poor maitainance

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Great Weekend Getaway!
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony and Valley View
    • Stayed 2 nights
    • Submitted via mobile

    A bit expensive

    Picturesque location, Amazing Views, Warm & Hospitable Staff, Comfortable Rooms

    Stayed in October 2023

Showing 1 – 25

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