19/B Metgutad, Panchgani-Mahabaleshwar Road, Mahabaleshwar-Bhose Road, 412806 Mahabaleshwar, India
#15 of 102 hotels in Mahabaleshwar
Guests' ChoiceBased on 465 hotel reviews
8.2Cleanliness
8.4
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
8.7
Value for money
7.4
Free WiFi
10.0
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End of dialog contentReviewed: 29 April 2024
Amita
IndiaActivities shall be included in the tariff
The bath tub was dysfunctional
Stayed in April 2024
Reviewed: 23 April 2024
Aditya
IndiaLimited number of restaurants
The ambience and the pool.
Stayed in April 2024
Reviewed: 18 April 2024
Saheel
IndiaView and the staff are really amazing. Special call out to Sidhant who was amazing - we had a 6 month old baby and needed frequent help with her food and feeding bottle sterilisation. Sidhant not only helped us out, but asked for help proactively. Loved our stay
Stayed in April 2024
Reviewed: 3 April 2024
Titty
IndiaFood quantity was less, extra bed charged,
Location
Stayed in April 2024
Reviewed: 2 April 2024
Marcelo
Indiatoo many traffic around the hotel, nothing what they could do about it, but I hope next time the traffic will be better.
View was great, infra was also good as well.
Stayed in March 2024
Reviewed: 1 April 2024
Vinil
IndiaWe reached the property around 1:00 pm, but the room wasn't ready, which is okay even though I had informed them the day before that I would arrive by that time. I received a call around 2:15 saying that our room was ready. After navigating through Verna Lake traffic, I reached there by 2:45, but to my surprise, the room was still not ready. Eventually, we got the room by 3:15... We had asked for warm milk for the baby at night, but it was delivered without a mug, sugar, or spoon... The next day, at the breakfast counter, they made us feel guilty for asking for a table by shouting at a fellow assistant for minutes... These are some examples of the services, to sum it up.
Location is excellent. Property is nicely laid out. View from the different viewpoints is very good. Breakfast was good.
Stayed in March 2024
Reviewed: 30 March 2024
Arvind
IndiaThey could have a slightly larger fitness center. The one thing that is a safety issue is that the treadmills do not have UPS and there were a couple of times when the power went off and the treadmill stopped abruptly.
The property is really beautiful and you can see lovely greenery from the property. The breakfast had a nice spread and was quite tasty. The pool is quite large and the lounge areas around the pool are well structured and nice. The rooms are spacious with a balcony.
Stayed in March 2024
Reviewed: 30 March 2024
Dr
IndiaFood portion was too less for the price
Cleanliness and staff
Stayed in March 2024
Reviewed: 28 March 2024
Shah
IndiaAc in our room was not working inspite of several complaints. They did not offer us a new room.
Location, food, cleanliness
Stayed in March 2024
Reviewed: 16 February 2024
Sanket
IndiaView
Yes
Stayed in February 2024
Reviewed: 13 February 2024
Neha
IndiaThe view, architecture and facilities.
Stayed in February 2024
Reviewed: 25 January 2024
Sivananda
IndiaEvening noise and lights at the bar disturbing the surrounding.
Location and staff
Stayed in January 2024
Reviewed: 15 January 2024
Shailesh
Indiagreenery,Cleanliness,staff with helpful nature etc
feel like stay in wood
Stayed in January 2024
Reviewed: 10 January 2024
Sridhar
IndiaRoom cleaning
Good location with seinic view
Stayed in January 2024
Reviewed: 6 January 2024
Deepak
IndiaLocation wise , require more colorful flowers plant
Location
Stayed in December 2023
Reviewed: 4 January 2024
Sahil
IndiaBathrooms not maintained, spout leaking and bathtub did not have hot water. General cleanliness of bathroom should be improved.
Great location and property great staff
Stayed in January 2024
Reviewed: 31 December 2023
Sanket
IndiaProperty is excellent . But was unhappy with reception staff . They took so much time to allot us our rooms .. Way beyond the official check in time. Especially Mr Deepak he was extremely rude and unprofessional. Would give special credit to Mr Imran and Ms Bharti who finally managed to get us our rooms and made us comfortable. Mr Deepak on couple of other occasions was rude and unfriendly. Staff and management still needs some finishing touches for a property like this and charges for wht they are charging.
Stayed in December 2023
Reviewed: 15 December 2023
Gaikwad
IndiaFood was too expensive.
Stayed in December 2023
Reviewed: 12 December 2023
Emaad
IndiaThe pool isn’t temperature controlled.
The staff, they are the sweetest. It was my daughter’s birthday and they did everything to make this stay a memorable one. Arranged a cake for us to end our stay and leave the property with r sweet memories. The whole staff at the property are good but our personal favourites are Mr. Wasim at the check-in counter , Mr. Manoj the restaurant Manager and Mr. Sidhant at the restaurant. Thank you guys! It was perfect!
Stayed in December 2023
Reviewed: 25 November 2023
Satyen
Indiafood portions at restaurant, were pathetic. also room cleaning though instructed to the front office was not done, later after calling they did it. non adequate towels in bathroom, especially hand towels were never there, skin moisturisers was also not availble, poor quality tap fittings cut my finger inshort not like the Marriots that I have visited would not recommend whole heartedly
location is good, also the property is also nice
Stayed in November 2023
Reviewed: 14 November 2023
Sugandha
IndiaThe staff was not attentive. I had to give several reminders for the birthday occasion of my husband and then they said they will send complimentary champagne to compensate for the reminders , which unfortunately was never sent
Loved the location and inhouse gaming and other activities
Stayed in October 2023
Reviewed: 4 November 2023
Aruna
United StatesMonkeys were creating a lot of mess
Serene and beautiful
Stayed in November 2023
Reviewed: 30 October 2023
Avnit
IndiaOld building with poor maitainance
Stayed in October 2023
Reviewed: 24 October 2023
Akshay
IndiaA bit expensive
Picturesque location, Amazing Views, Warm & Hospitable Staff, Comfortable Rooms
Stayed in October 2023
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