Andheri - Kurla Road, Andheri (E), 400059 Mumbai, India
#669 of 669 hotels in Mumbai
Guests' ChoiceBased on 1310 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
8.7
Value for money
7.8
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Ahamed
IndiaLocation, breakfast
Room are not renovated for some time, looking little old and outdated.
Stayed in May 2024
Reviewed: 26 May 2024
Policarpo
Qatar1) The concierge and bell staff... they seem preoccupied with conversations amongst themselves. And weren't helpful nor were they willing to assist in anyway... 2) The SPA room changing facilities are under par and not like a 4/5 star facility. Was terribly disappointed ☹️. 3) The furniture in the room seems to be outdated... Needs refurbishment...
Friendly and accommodating staff (especially the breakfast team)...
Stayed in April 2024
Reviewed: 24 May 2024
Kishor
IndiaSuperb
Stayed in May 2024
Reviewed: 19 May 2024
Barretto
IndiaRoom cleanliness could be better, there were old wet stains on the bathroom door.
Breakfast spread was very good
Stayed in May 2024
Reviewed: 17 May 2024
Kalavati
ZambiaLiked evverything Have no complaints
Food delicious Staff very friendly
Stayed in April 2024
Reviewed: 30 April 2024
Gautham
United Arab EmiratesThe pillows are too big
Size and comfort
Stayed in April 2024
Reviewed: 26 April 2024
Suwimol
SingaporeNone
Te location is great for us with the transit in Mumbai and connecting to other city in India. Hotel staff is very attentive and friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Marco
ItalyWifi out of range while sitting in the most important bathroom corner...
Staff is extremely helpful and proactive. In the morning doing breakfast I was asked about my stay and my room, I mentioned about long black hairs found on the sofa (fairly, just to suggest more attention) and the all room received an extra make up with apologizes. Hotel was and still is my favorite accommodation in Mumbai.
Stayed in March 2024
Reviewed: 19 April 2024
Rupa
IndiaServices r a bit slow.during check in , had to wait for 15 mins
Room was good.
Stayed in April 2024
Reviewed: 19 April 2024
Alberto
Italyvery good and friendly staff, special mention for Tanuj and Priyanka
Stayed in April 2024
Reviewed: 9 April 2024
Bhret
United KingdomBilling is a bit confusing.
Location, close enough to airport. Close to allow local family members to visit us. Close to train metro line. Staff were always ready to help. All staff from gate, security, concierge, reception, housekeeping to restaurant were great. As well as pool and spa staff.
Stayed in April 2024
Reviewed: 6 April 2024
Khaled
LebanonNeed room renovation must use bleach in toilet and follow narriott standard by using kimberly clark paper items it looks like your target to cut the cost
Location staff and the food and the facilities
Stayed in April 2024
Reviewed: 4 April 2024
Thankam
IndiaThe staff were extremely helpful and made me feel comfortable from the moment i arrived. They were very cooperative and professional. The facilities are awesome and the pool and in house restaurant are also awesome places to unwind after a long work day. Surely thinking of coming back to the hotel on my next visit.
Stayed in March 2024
Reviewed: 3 April 2024
Eric
United Arab EmiratesMore selection for breakfast
Staff!! I cannot stress out how genuinely helpful and warm employees of this hotel. I would give it a 10/10 for the people behind the training of this employees. Located in the middle of the busy city but theres peace once u entered the hotel. Like a feeling of safety after the whole day hustling in their busy city. Pricey but worth it. Great breakfast, great amenities .
Stayed in March 2024
Reviewed: 31 March 2024
Rajnikant
United Kingdomthere was some kind of noise all night, and I did not get Wi-Fi protection, and my TV did not have any signal to enjoy the cricket match
Good location people who are trave Ing around India🇬🇧🇮🇳👍🏻 and abroad excellent location
Stayed in March 2024
Reviewed: 30 March 2024
John
United KingdomThere is a Nightclub just off Reception. on Saturday night the area was swamped with youths who caused a bit of an issue. As a guest, I was sat amongst about 20-30 noisy, young people (from outside the hotel) which was uncomfortable.
Hotel is in a great location. 15 mins from the airport: great when you have just arrived off a long flight. It's also well positioned to explore the rest on Mumbai Staff were very helpful, from allowing an early checking to arranging a Doctors visit to our room during the night, when my companion took ill. Front Desk staff deserve credit and the restaurant team were excellent with the Manager and Chef engaging with us at meal times. Finally, Asif, the Concierge, was unfailingly polite and determined to provide the best service. In 30° of heat, the lovely area was great to have
Stayed in March 2024
Reviewed: 26 March 2024
Bhret
United KingdomBilling was confusing for me. Booking.com quoted a price (£185)but it seems like I paid higher price (£231)
Food selection and quality. Good service from friendly caring sincere staff in restaurant. Reception staff were good.
Stayed in March 2024
Reviewed: 26 March 2024
Kalavati
ZambiaStaff excellent, very friendly
Stayed in March 2024
Reviewed: 26 March 2024
Parker
Singaporethe bed mattress is too soft
breakfast is good the gym is good swimming pool is slightly small
Stayed in March 2024
Reviewed: 20 March 2024
Lynn
United KingdomAs if at concierge was brilliant went above and beyond duty
Stayed in March 2024
Reviewed: 19 March 2024
Dr
OmanLocation
Clean,Friendly
Stayed in March 2024
Reviewed: 13 March 2024
Patel
South AfricaPrice of beers
Breakfast was good
Stayed in March 2024
Reviewed: 29 February 2024
Rajeev
IndiaHouse keeping
Service at the restaurant
Stayed in February 2024
Reviewed: 28 February 2024
Navnit
United Kingdom1. The view from the room wasn't great 2. The room wasn't very clean
Food and staff were great.
Stayed in February 2024
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