Room cleanness should be improve

Peace and food

Stayed in December 2023

Breakfast spread had almost nothing in Continental food except bread toast and butter

Spacious room, everything worked as expected

Stayed in September 2023

When we booked the room they mentioned hotel will accept card payment but once we reached there they said they cant accept card payment. All the staff were very friendly and helpfull.

Stayed in September 2023

Nice

Stayed in August 2023

They could add few more items in their breakfast

Room with balcony was really good and spacious. Location is perfect and all things are near by. Food is awesome

Stayed in September 2023

Saw insect in bathroom ..they can do some pest control activites

Location and food was good ..they kept bon fire and also snacks was good .. rooms are faced towards lake which gives good view ..enjoyed the stay very relaxing . Breakfast was good

Stayed in September 2023

There is some amount cheating person are there and create the fake account in Google app in this hotel name be careful and apply the rooms

Rooms are good and view also good.

Stayed in September 2023

Nothing as such

Food and Room Service

Stayed in August 2023

Perfect location next to ooty lake,great property

Stayed in July 2023

No wifi signal was available in our room, even after complaining for 2 straight days. The booking said our room had a landmark view but all the view we had was of next building. Also room heater was charged extra.

We liked the location of the hotel and breakfast buffet.

Stayed in July 2023

Parking was a bit congested, and we needed to call security every time we need to park our vehicle. The restaurant on the 1st floor was not clean and waited long for the menu. The bathroom was not clean and exhaust fan sound was disturbing throughout the stay and the room window frame was uncleaned.

It was a very good view from the balcony, the room was clean and tidy and the room service was responsive. The breakfast buffet was good. Any time hot water was available.

Stayed in April 2023

I HAVE LISTED THE POINTS AS ANSWER IN THE ABOVE QUESTION. KINDLY GIVE A THOUGHT. I HOPE TO SEE THES IMPLEMENTED IN MY NEST VISIT.

I stayed for 5 days and 4 nights from 11.4.23 to 15.4.23 in Premium room ( 7 k rent per night) ROOM NO 502 .Breakfast spread is very limited and repeatitive. Particularly no pongal. Only the Uppma was changing from rava uppma,TO semiya uppma to poha. Hot water facility --very good. Front Office managed by Mr. Mohan and his Bengali collegue --very good. Sub staff from North East---very good--Polite and well behaved. PLEASE CONSIDER THE FOLLOWING SUGGESTION AT LEAST FOR PREMIUM ROOMS WE WERE OLD COUPLE ABOVE 70 YEARS AND STAYED IN ROOM 502. NO BATHING STOOL IN BATH ROOM. THIS IS NECESSARY FOR OLDER PERSONS. ONE CAN BE PROVIDED. SITTING FACILITY IN THE ROOM IS VERY VERY POOR. THE DIWAN PROVIDED IS JUST A BENCH WITH CUSHION SEAT. NO BACK REST CUSHION. CANNOT SIT AND WATCH TV. WE SIT FOR LONG HOURS IN THE ROOM. PLEASE PROVIDE A 2 SEATER SOFA WITH OUT FAIL. THE BALCONY CHAIR IS NOT COMFORTABLE. THE BACK REST HAS NO CUSHIO.N IT IS IA KNITTED WIRE CHAIR WITH REXINE COVER. PLEASE PROVIDE SOME GOOD CHAIR. VIEW OF LAKE FROM ROOM 502 IS VERY POOR. ONLY THE ROOF OF THE BREAK FAST AREA IS VISIBLE. VERY DISAPPOINTING. OVERALL VALUE FOR MONEY IS POOR. RESTARUANT IS VERY SMALL , WAITING AND SERVING TAKES A VERY LONG TIME. IMPROVING PREMIUM ROOM SITTING FACILITY AND BATH ROOM STOOL WILL NOT COST MUCH. KINDLY DO SOMETHING ABOUT THESE POINTS. DEENADAYALAN/BANGALORE

Stayed in April 2023

morning breakfast i like it

Best room service, hotel staff best responsible customer side .

Stayed in March 2023

The food choice was not significant & one of us had a stomach upset which unfortunately we put down to one of the dishes of food.

Stayed in February 2023

Breakfast it’s average, should be include more items

Hotel manager and staffs very helpful behaviour, Thank you

Stayed in February 2023

Nothing

Hotel located

Stayed in March 2023

Not enough space for parking. There was no hot water at night.

The location was awesome and super yummy breakfast. The room was spacious.

Stayed in January 2023

All are good

Stayed in March 2022

bathrooms not clean the bathroom with spider webs

the view from the property was amazing staffs were good and helpful

Stayed in March 2022

Breakfast was OK ok kind

Location, room, staff were good, food ordered for lunch and dinner were tasty

Stayed in April 2022

somehow noise outside can be heard inside the room, so it's disturbing.

You will get a free breakfast buffet and snacks paid and dinner paid too at a reasonable amount.

Stayed in April 2022

Non cooperation for specific reason... Even for handicapped person with you...

Location : Too good, total lake view, Room : Small in size but many amenities provided, bathroom fixtures of a v good quality Food : Pure Veg, good hygienic preparation but presentation poor, Some item such as Papads very very costly, Staff : good acceptable service Management not flexible in thinking, i requested for two room keys in place of one due to handicapped son with me but flatly refused and we had to keep open his room for entire nights THIS WAS NOT ACCEPTABLE...

Stayed in March 2022

….

Good service

Stayed in February 2022

They are charging extra for room heater

The view from balcony was excellent

Stayed in January 2022