Bath towels could have been more plush

Very comfortable room with all needed amenities. Staff was very attentive, courteous and helpful. Despite being surrounded by a very busy local traffic and nearby Gandhi International Airport the hotel offered a surprisingly quiet and relaxed environment with its nicely manicured landscape and well cleaned pools/lakes. Breakfast was outstanding with a wide variety of food types both local and international. We also very much enjoyed our Chinese food dinner at the restaurant on the hill where the ambiance, the chef and servers were exceptional.

Stayed in January 2024

The food prices are exorbitantly high.

The property is beautiful and the staff very courteous and helpful.

Stayed in January 2024

Room heating - the room was cold and when I asked for temperature to be adjusted, they told me that cause the room has a lot of marble it will stay cold !!!! View - I was told.its a garden view room but what I saw outside the window was a wall with some plants Location - Getting inside was a challenge, there is no prominent easily visible branding at the entrance that makes it easy to locate. Parking - Waiting for the car at vallet was a horrible experience.

Property is lavish and luxurious, facilities are amazing

Stayed in October 2023

There was little chipping on the side tables and the carports could be cleaned more often. Door bell was not working Few of the switches were not working Sheer curtain was not there Reception could be bit more responsive, many times the call went blank

We liked the architecture, the nature elements throughout the property, and the staff. We were there to celebrate our wedding anniversary and the staff was courteous to welcome us with flowers and a cake, and bump up our room category

Stayed in November 2023

Food quantity is too less and breakfast not upto the mark.

Service was too slow.

Stayed in September 2023

Room size

The ambiance

Stayed in September 2023

Cleanliness was not good

Stayed in August 2023

Everything

Ambience

Stayed in July 2023

Gym can be improved , its very minimal

Best Part is Spacious Room and the Nature Pool , you just wanna Dive in.

Stayed in April 2023

the blinds in my room were not working properly

property was beautiful..staff was very welcoming

Stayed in April 2023

While the staff were quite helpful and attentive during the stay, they were eager to get me out of the hotel on check-out day. I had pre-arranged a late check-out (until 2 PM) when I booked the hotel and that was approved via email before arriving at the property. I should also mention that I agreed to pay an extra fee for this service. The evening before check-out, I rang the concierge to ensure the late-check out time was in place and they informed me that they could still offer a late check-out but only until 1 PM which, could be complimentary. The next morning, I was abruptly awoken to a call from the front desk while my room was set to ¨do not disturb¨ asking why I hadn´t checked out yet despite the fact that it was hours before the late check-out time that I had arranged for the second time the night before. I was so frustrated with this experience, I quickly gathered my things and completed the check-out earlier than planned.

The room was beautiful and the hotel is teaming with staff so there is always someone available to help you right away if you should need anything. The breakfast is quite extensive and delicious. Finally, the property itself is stunning and tranquil but definitely not ideal for sightseeing as it is a bit removed from the main attractions.

Stayed in March 2023

Old tv screens in room

Stayed in February 2023

It's a fresh ✨️ minding palace 😎 in Delhi

Good Rooms ..amazing 👍

Stayed in January 2023

charges are too much as compared to room

soothing and calm environment

Stayed in February 2023

Breakfast was very average.

Room is mammoth in size, Amazingly clean, lake view was fantastic. Property as a whole was calm and peaceful with lot of scenic beauty. (Well maintained.)

Stayed in January 2023

The staff is thoroughly disorganised and come across as arrogant. They take ages to respond to your requests. Room service is painfully slow. We had booked a massage a few days before our arrival, and had got a booking confirmation email from the property as well. However, when we landed up at the spa, they had no clue about our booking and were totally booked out that day. Instead of apologising and trying to find a way out, they started blaming different teams for the bad experience. Did not appreciate this at all, as it was planned for a birthday.

It is a beautiful hotel and has stunning rooms. The spa is excellent and loved Chi Ni, their Asian restaurant too. The breakfast spread is fantastic.

Stayed in January 2023

the room temperature is controlled centrally , which kept our room bit hot , we had to open the outside doors to breath. we asked for help but at night, it was not much help from them. so rooms AC has to be individual choice. Kids section is useless, very less space and nothing good for kids, quite boring, they should look into kids section on immediate basis. confusion on triple occupancy during checkin and even at night, when asked for extra bed, but they sorted after sometime

The rooms are really very nice, they have a bath tub inside the room, that's works out for couple but not for family with kids. swimming pool attached to the room are really nice, quite green property. Steam in the bathroom is an excellent idea, quite a big wardrobes and room size are amazing, too big. they provided me room upgrade on my request, appreciated

Stayed in January 2023

the breakfast should be improved.

the staff was very professional and nice. Rooms are specious.

Stayed in December 2022

This review has been hidden because it doesn't meet our guidelines.

There was no bar open during my stay.

the design, garden and pool.

Stayed in November 2022

very expensive room and food.

the pool and breakfast was fantastic. Staff was very helpful and friendly. rooms were spacious and comfortable. Airport dropoff service was provided and was excellent.

Stayed in September 2022

unclean pillows and bedding

Stayed in September 2022

No speakers in the room for listening to music even personal small speaker was not allowed

Size of the room

Stayed in August 2022

the rooms need upkeep and maintenance for sure. the wooden floors make a lot of noise and the blinds malfunction all the time. secondly, something that grossed me out was seeing people being allowed into the swimming pool/natural pool in their clothes. that’s unsanitary and nobody seemed to care about it.

everything!

Stayed in July 2022