Street no: 199 Opposite:, Axis mall, CA-69, Near Novotel hotel, CA Block(Newtown), Action Area: 1, Newtown, 700156 Kolkata, India
#32 of 330 hotels in Kolkata
Guests' ChoiceBased on 26 hotel reviews
9.0Cleanliness
8.9
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
8.7
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 29 April 2024
Vivesh
Indianothing to mention
Without any delay staff were ready to serve the customer and solved the problems. Breakfast was excellent. In short we enjoyed our stay at this hotel.
Stayed in April 2024
Reviewed: 29 April 2024
Sougata
Indiano
loved buffet breakfast
Stayed in April 2024
Reviewed: 4 April 2024
Bhowmick
Indianothing
Nice hotel, all the necessary amenities. Staff was helpful
Stayed in April 2024
Reviewed: 31 March 2024
Shreyas_bh
IndiaFood
Rooms cleaning excellent food quality need to improve
Stayed in March 2024
Reviewed: 28 March 2024
Anindita
IndiaNothing that i didn't like.
Fab hotel representatives were very co operative. They arranged my early check-in hassle free. They made my stay pleasant and helped me by sharing how to explore nearby areas. I had to opt for early check out before 2 days. They arranged and modified my booking without cancellation charge.
Stayed in March 2024
Reviewed: 13 March 2024
Biswas
Indianothing to say
Amazing Hospitality and courtesy extended by the People Particularily the check in process was awesome and had a nice experience They made people very comfortable in case of delay . Good to note
Stayed in March 2024
Reviewed: 3 March 2024
Saurabh
Indialoud noise.
Excellent stay. Only disturbing thing was too many wedding ceremonies and loud noise.
Stayed in February 2024
Reviewed: 1 March 2024
Akash
IndiaWindow curtain not working
Location ,clean bathroom facilities and cooperation of staff
Stayed in March 2024
Reviewed: 24 February 2024
Kumar
IndiaIt was an awesome experience with hotel all the staff are helpful
Stayed in February 2024
Reviewed: 17 February 2024
Dipsankar
IndiaGreat location. Comfortable stay. Polite staff especially Mr. ajay manager who used ensure that the room is well kept.
Stayed in February 2024
Reviewed: 17 February 2024
Debayan
Indianill
Great service with a smile from the front office staff. animesh niwas very kind and sweet. Highly recommend the hotel. Thank you very. Room was clean and food was great. Quick check in , and great newly renovated rooms. You can think of booking this anytime.
Stayed in February 2024
Reviewed: 17 February 2024
Rashi
Indiagood location and staff r very good breakfast was buffet unlimited
Stayed in February 2024
Reviewed: 17 February 2024
Kumar
IndiaThanks to to all making my room clean and immaculate to my requirement. The floor and room cleaning was very good. He even took extra effort to make my stay very comfortable. He is very humble and helpful for his services. Thanks once again to all staff and his house keeping team.
Stayed in February 2024
Reviewed: 15 February 2024
Sher
IndiaNothing
Nice
Stayed in February 2024
Reviewed: 10 February 2024
K
IndiaGREAT staffs, Great atmosphere , great hospitality . Well recommended to anyone who is coming to Kolkata city. Highly recommended.
Stayed in February 2024
Reviewed: 10 February 2024
Sougata
IndiaNice hotel, all the necessary amenities. Staff was helpful when I needed a change of room, and even give me a slight discount since they had to downgrade me for room to be non smokin.
Stayed in February 2024
Reviewed: 10 February 2024
Agasthya
IndiaThe room was amazing. Views from the room and bathroom were stunning! Loved my stay. Breakfast was great!
Stayed in February 2024
Reviewed: 28 November 2023
Uttam
IndiaRoom service.
Location was very good. BF was nice.
Stayed in November 2023
Reviewed: 6 May 2024
Srinivas
IndiaRoom was small and conjested
Location was nice and stay was good but not comfortable
Stayed in April 2024
Reviewed: 5 May 2024
Ankit
India1)Size of the hotel and room was too small.... 2)Overall ambience was not so comfortable. 3)Not very good vibes and positive energies.
Just average.
Stayed in May 2024
Reviewed: 4 March 2024
Gilberto
Brazilstaff, location, cleaning, everything bad
nothing
Stayed in March 2024
Reviewed: 9 April 2024
Ashim
IndiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 March 2024
Ishita
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 30 January 2024
Purabi
IndiaThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content