Plot No 681, 12th Cross Road, 4th Main Road, BEML layout, Brookfield, 560066 Bangalore, India
#6 of 958 hotels in Bangalore
Guests' ChoiceBased on 260 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.2
Staff
9.4
Value for money
9.2
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Sampath
IndiaThe rooms feature air conditioning, comfortable beds with clean linens, and basic furnishings. All this made my stay comfortable. The accommodations and services are excellent. If they forget to give you the complementary gift, you might need to request it. Also, be wary of the other guests, since we had a terrible encounter with a foreigner who was staying right next to our room
Stayed in April 2024
Reviewed: 29 April 2024
Markandan
IndiaThe location is excellent and close to the main road, near a mall and nice restaurants. Good amenities and for a long term stay. Very accommodative owner. Provided early check-in and late check-out on short notice. Very neat and spacious rooms.
Stayed in April 2024
Reviewed: 23 April 2024
Ghaghda
IndiaCozy and neat hotel in a calm location still not far away from shopping street. The room is clean and spacious with everything required and everything working.
Stayed in April 2024
Reviewed: 23 April 2024
P
IndiaWonderful hidden gem located very close to Marathalli. Quiet and peaceful and friendly staff . Great food . Room was very spacious with a kitchenette living room and bedroom and even a balcony
Stayed in April 2024
Reviewed: 23 April 2024
Prashant
India1. Woodwork was good 2. Amenities were good 3. Cleanliness 4. Food quality was very good. I only had breakfast 5. Staff was courteous, polite and very helpful
Stayed in April 2024
Reviewed: 23 April 2024
Varthy
IndiaExcellent location. Amazing responsiveness of the staff. Clean rooms. Well appointed.rooms.. Excellent location, responsive staff, good food at reasonable prices. Secure and cost. Great location. Clean hotel
Stayed in April 2024
Reviewed: 23 April 2024
Anandhkumar
IndiaD location of the hotel was great, right in the middle of Bangalore. The hotel was clean , staff courteous. Brkfast buffet was good with decent amount of choices. Would definitely recommend this hotel .
Stayed in April 2024
Reviewed: 23 April 2024
Kausar
IndiaThis place was safe and secure with all the required amenities . The place is well connected and there were a lot of restaurants close-by making this my go-to place for a vacation stay in Bangalore. The Manager/caretaker was Naveen was very courteous and was always available to help with anything that was required.
Stayed in April 2024
Reviewed: 15 April 2024
Safi
Indiaso composed . will recommend .
Stayed in April 2024
Reviewed: 12 April 2024
Sunny
IndiaGreat stay @ Hotel Phoenix. The room was spacious and clean. Excellent breakfast spread. Good food . The staff were very courteous. Convenient location. Close by ITPL and ECO WORLD Tech Park and shopping malls. I would recommend this hotel to my colleagues for their stay. On my next visit to Bangalore, I would definitely stay at this HOTEL PHOENIX BROOKFEILD.
Stayed in April 2024
Reviewed: 8 April 2024
Entertainments
IndiaGood service and rooms are very spacefull. Nice food.... And good service by the staff..... Fast and immediate service is available by every staff members. Rooms are very nicely cleaned. We enjoyed a lot
Stayed in April 2024
Reviewed: 6 April 2024
Priya
IndiaClean and comfortable rooms, good staff. Good place when you need to travel for work.
Stayed in April 2024
Reviewed: 5 April 2024
Kartik
IndiaThe staff are exceptional, better than any other 5-star resort I have been to. They go out of their way to help you and are very accommodating, and they make things very easy and smooth for you. They take the hassle out of everything, and are very friendly. The rooms are amazing, there are great views from the rooms and they are spacious and the bathrooms are gorgeous. The facilities and restaurants are great. The property is very clean.
Stayed in April 2024
Reviewed: 5 April 2024
Anandhkumar
IndiaThe room is spacious and the bed very comfortable. The staff is very polite. It was away from the hustle and bustle. It was very well maintained, had great security and helpful staff Great Hotel, very spacious and clean
Stayed in March 2024
Reviewed: 5 April 2024
Naishad
IndiaThe staff were extremely friendly and accommodating for all our needs. Very hospitable! Will definitely come back and stay here again All were polite and attentive to detail. The check in and check out process was smooth and swift. Breakfast was excellent.
Stayed in March 2024
Reviewed: 5 April 2024
Arjun
IndiaService was exceptional, staff were polite and went out of their way to make our stay comfortable and memorable. Rooms were clean, bedding was crisp and clean. Bathroom was clean and well stocked with toiletries.
Stayed in April 2024
Reviewed: 5 April 2024
Ankur
IndiaLocation, facilities, cleanliness, hospitality and the quality and variety of food. Everything was perfect. The room was super modern and comfortable, and the service was amazing. A very nice stay.
Stayed in April 2024
Reviewed: 5 April 2024
Davis
IndiaI could write a book about the staff in this hotel. Everyone from security to reception staff,room,breakfast and pretty much everyone I met even in the elevator was very polite ,ready to help and do it with genuine smile. Thank you guys for making me feel welcome 🙏🏻. Food was exceptional as well. Room was clean and everything worked. Great place with wonderful people.
Stayed in April 2024
Reviewed: 1 April 2024
Syed
IndiaNaveen was the person in-charge on the day of my check-in. He and his team made sure my guests and I had a very respectful and comfortable experience at hotel phoenix. The rooms, facilities, cleanliness, food, and everything were simply superb.
Stayed in April 2024
Reviewed: 1 April 2024
Ansuman
United StatesAmazing and Exceptional Well Maintained Class Hotel. Exceeded our expectations Honestly. A very well Reccomendable stay. All the staff were very courteus and well mannered. Had a 1 yr old daughter, and she was very well taken care off.
Stayed in April 2024
Reviewed: 27 March 2024
_sathish_
IndiaThe view over the course is mesmerizing both at night and at sunrise. The room was big, warm and cozy. Staff was very polite and extremly helpful. The breakfast was a mix of Indian delicious and overall a great experience overall.
Stayed in March 2024
Reviewed: 27 March 2024
Ponnanna
India· One of the Best nice, clean and luxurious hotel in Bangalore. Rooms are spacious and clean! I Really liked their high quality services and hygienic standard.Staff are friendly,courteous and helpful. Overall, an awesome experience…
Stayed in March 2024
Reviewed: 27 March 2024
Chaaru
India· We spent a night here for our Anniversary. The staff were extremely courteous and gave us a free upgrade to the room with race course view, lounge access and special cakes (yes, we got 2 cakes!!) for our Anniversary. The breakfast was amazing with a lot of variety and the service is top notch!! They truly surpassed all our expectations and even gave us a parting gift! We loved our stay here and will surely recommend it to everyone!! ❤️
Stayed in March 2024
Reviewed: 27 March 2024
Sneha
IndiaEven Thou there was a small confusion about my reservation done at booking.com, the Front desk Office Mr. Swarnava, made efforts to make me feel extra comfortable. The Hotel is well appointed and has all facilities to be expected from a Hotel Phoenix chain of Hotels.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content