Palav Compound, Near Sheetal Talav, 400070 Mumbai, India
#108 of 676 hotels in Mumbai
Guests' ChoiceBased on 284 hotel reviews
7.6Cleanliness
7.7
Comfort
7.5
Location
7.5
Facilities
7.6
Staff
8.3
Value for money
7.3
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 March 2024
Candice
IndiaThe place is located close to the airport and there's a mall right there! Good pleasant staff and very helpful. You can get food ordered through room service.
Stayed in March 2024
Reviewed: 22 March 2024
Andrei
RomaniaIt was ok
AC works well. Quite nice everything and nice staff. Helped us in need.
Stayed in March 2024
Reviewed: 5 February 2024
Singh
IndiaThere were hair around the bed and bathroom of previous occupant. Cleaning wasn't done well
Loved the complimentary breakfast and chai. They would wake me up on time everyday so I could have it. I miss it
Stayed in January 2024
Reviewed: 8 November 2023
Jennifer
United KingdomSheets are a bit worn. Needs a shelf in bathroom.
Very good location and the manager is working hard to improve things. Don’t judge on the exterior
Stayed in November 2023
Reviewed: 2 November 2023
Mehvish
IndiaLot of Noice around the room
Location, Staff
Stayed in November 2023
Reviewed: 20 September 2023
Pankaj
IndiaLocation
Stayed in September 2023
Reviewed: 17 September 2023
Vikas
IndiaThe manager at the front desk was the best part of the whole deal … he was an amazing support …he ensured food for me at 1:30 am in the morning … credible
Stayed in September 2023
Reviewed: 12 September 2023
Alok
IndiaBreakfast and services
Stayed in September 2023
Reviewed: 11 September 2023
Eiggie
IndiaAc sometimes stop
Clean room
Stayed in September 2023
Reviewed: 9 September 2023
Mayank
IndiaLocation was good
Stayed in September 2023
Reviewed: 3 September 2023
Alam
BangladeshOnly one problem for my side. I don't like it's location
Room was clean and staffs are helpful. South food was good.
Stayed in September 2023
Reviewed: 7 August 2023
Vikas
IndiaNear clean and tidy
Stayed in August 2023
Reviewed: 7 July 2023
Varma
IndiaNice hotel
Stayed in July 2023
Reviewed: 22 June 2023
Hari
IndiaGood property and well maintained
Stayed in June 2023
Reviewed: 16 June 2023
Yashwanth
IndiaGOOD LOCATION NEAR TO MALL
Stayed in June 2023
Reviewed: 1 June 2023
Abhisekh
Indialocation
Stayed in June 2023
Reviewed: 8 March 2023
Bharath
IndiaThere's nothing specific I didn't like. Everything was in place. However, the rates for lunch and dinner are pretty high when compared to outside hotels is what I felt. Hence, lowering them down could bring more business.
The accommodation was clean and neat.
Stayed in March 2023
Reviewed: 31 January 2023
Dr
IndiaThe room was cleaned and
Stayed in January 2023
Reviewed: 30 January 2023
Mansoor
Indiabest
Stayed in January 2023
Reviewed: 26 January 2023
Srikanth
IndiaHeavy noise continuously, rats all around ,poor location
Staff were good
Stayed in January 2023
Reviewed: 13 October 2022
Mohsin
IndiaThe rooms are quite small
The cleanliness, hygiene, sanitaries
Stayed in July 2022
Reviewed: 18 September 2022
Shubham
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 August 2022
Gatik
IndiaStaff is very helpful, professional, polite & caring. Housekeeping team. Food quality is good & special requirements are well taken care of.
Stayed in August 2022
Reviewed: 4 April 2022
Sharma
IndiaRooms are need to improve
Staff is polite and helping
Stayed in March 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content