Nice staying

Stayed in May 2024

Speed of room service facilities could be improved.

Optimal location in the heart of the city, with connectivity to all major business areas. Good breakfast too!

Stayed in May 2024

Toilets in reception untidy....room fridge not working...aircon has problems...food was average

Staff was polite

Stayed in April 2024

The check in took longer than expected.

Stayed in March 2024

New property and excellent hospitality

Stayed in March 2024

Location was very handy, especially on a Friday evening when there wasn't much else to do in the area. The hotel was a pleasant surprise, service was great , we have a great stay.

Stayed in March 2024

Security & Staff. The Best breakfast we had in our trip! Don't miss it!

Stayed in March 2024

The access of the premises.

The Ambience.

Stayed in March 2024

Cleanliness. Bathroom shower have mold, had to change sheets multiple times as most of them were dirty. Lastly someone wake up from staff at 3 am claiming we ordered food but it was mistake from their end.

View, location and breakfast

Stayed in March 2024

We were directed to upper lvl lobby to check in, with luggage left behind. Since front desk was not ready to assist, we decided to get our luggage from the ground floor. We were a bit upset to find it was still sitting there in open with no tags or attendent. Initial greetings by front desk staff was judgy, very unconscious bias, tried to ignore us at first. Had the same vibe from another staff when checking out. One of the bedsheets smelled of sweat, had to request replacement. None of this was acceptable and not to Marriot standards.

Room service staff Sagar was very attentive and polite

Stayed in March 2024

It was a bit far from the city centre sights.

It was what you would expect from a 5 star hotel. Very. Lean and comfortable. The also had a good view of the city.

Stayed in March 2024

Access / location

Comfortable clean and user friendly rooms. Staff at breakfast room very helpful

Stayed in February 2024

Housekeeping disturbing at odd hours and ringing the bell impatiently till someone opens the door. On one occasion, the housekeeping even started opening the door before we could!!

Location is very good with good view of Taj Mahal, very comfortable room with all facilities, very good restaurant and food. Breakfast was very good.

Stayed in February 2024

Na

Na

Stayed in January 2024

In the morning of the check-in day I contacted the hotel and let them know my time of arrival. Despite that, the hotel tried to call me multiple times within few minutes and then texted me in WhatsApp, that I should let them know my arrival time, if not they would cancel my reservation. What happens if someone is not available via phone, when they contact you? This made me feel very uncomfortable. I told reception, but my concerns were not taken seriously.

The room is modern and clean. The hotel is adjacent to a very little shopping center including a supermarket, McDonalds, etc. However, the hotel is not in the touristic area, approx. 15-20 min by car to Taj Mahal area, 2-3 nice restaurants nearby. Security staff at the entrance is very polite.

Stayed in February 2024

Expensive - gym wasn’t good

As a UK traveler it was clean and service was good

Stayed in February 2024

For a european, you expect even more cleanlingless for a 5-stars hotel. And also the valet and safety staff at the entrance were not very communicating, so there was a lot of confusion with our luggage and bags.

The hotel staff at reception was extremely friendly and helpful and accomodating. The staff did everything they could to answer our needs so thank you !

Stayed in February 2024

Rooms were not sound proof so could hear coughing from next room in the night

Comfortable beds, up to date bathroom , very helpful staff

Stayed in February 2024

The bathroom was not clean. I've stayed in many Courtyard by Marriott hotels, and Fairfield doesn't match that standard. If you prefer Marriott, consider booking Courtyard instead.

Location was good. There is mall in the same building and lots of restaurants around.

Stayed in January 2024

Yes

Stayed in January 2024

One suggestion I have is to have more gluten-free options available for those with dietary restrictions.

I was very impressed with the variety of options available for breakfast. The Southern India cuisine offerings were particularly delicious. The staff members were also very attentive and helpful.

Stayed in January 2024

The lounge, bar, restaurant area was not the best. Not many options and not very high quality food (eg very fatty/oily food).

Good place. Comfortable and clear room, friendly and helpful staff

Stayed in December 2023

Reception staff not friendly or helpful.

Great location to the Taj and Agra Fort.

Stayed in January 2024

Entrance to property

Courteous staff and new property in the centre of the coty

Stayed in January 2024