CB 218, Action Area 1C, New Town, 700156 Kolkata, India
#29 of 309 hotels in Kolkata
Guests' ChoiceBased on 1681 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.6
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 4 May 2024
A
IndiaNothing in particular
Excellent
Stayed in April 2024
Reviewed: 27 April 2024
Debashis
IndiaDeparture process as explained above.
The stay was excellent except for check out. The Hotel agreed to bring the luggage down from 2nd floor to car. Even after dialing 0 for multiple tines from Room No 201, no one reported. Finally me and my family and I arranged shifting the bags to the reception lobby My point is that the hotel should have clarified at the beginning that the same is not in their scope. My departure was delayed by 30 minutes and was lucky enough to get the train as. it was late. Request to improve the services. Otherwise, excellent stay .
Stayed in April 2024
Reviewed: 23 April 2024
Hemanta
IndiaReception staff behaviour
Centre of New Town.
Stayed in January 2024
Reviewed: 23 April 2024
Saddam
Saudi ArabiaThe reception staff is delay my checkin by 1hour . I have to wait 1 hour for check-in
Amazing stay very comfortable and clean bed with good amenities
Stayed in April 2024
Reviewed: 21 April 2024
Gopal
BangladeshNoice-free poolside
Breakfast was delicious especially their special food arrangement on the occasion of Bengali new year. Tea on mud-pot.
Stayed in April 2024
Reviewed: 17 April 2024
Aich
AustraliaThere should be a comb and some cookies for tea.
Convenient location, clean and friendly staff.
Stayed in April 2024
Reviewed: 17 April 2024
Pooja
IndiaThere's nothing that we didn't like
Breakfast was great! Staff was very cordial. Yasmin took good care.
Stayed in April 2024
Reviewed: 16 April 2024
Roshmi
IndiaSagnik from main reception was very helpful.
Stayed in April 2024
Reviewed: 15 April 2024
Saddam
Saudi ArabiaThe check-in time is not good receptionist delay my checkin time by 40mint Also I request to arrange a double bed for me but they provide a twin bed
Beautiful lobby also bed and room size is very good
Stayed in February 2024
Reviewed: 11 April 2024
Urmila
ItalyOur bathroom door got locked ( luckily we were not inside) and we couldn't open it from the room , what we didn't appreciate was that the person who came to set it right tried to tell us that we had caused the problem! However he set it right and that's what counts in the end!
The property is bright and clean with a friendly and helpful staff.Souvik at the reception was very efficient while Jaya and Prakash (Kava restaurant) were really nice and helpful. Thanks for everything, and we hope to be back.
Stayed in April 2024
Reviewed: 8 April 2024
Dr
IndiaBig water bottles to decrease plastic
All very nice. Staff excellent. Ms Sumana, Arpita, Rahul ,Yasmin, house keeping Swarnalia and others, Sushmita security people very helpful and kind
Stayed in April 2024
Reviewed: 8 April 2024
Harish
IndiaCab availability was poor
Locations and staff was friendly and helpful
Stayed in April 2024
Reviewed: 5 April 2024
Sohit
IndiaWell laid out breakfast with everything up to the mark. All items were good and even provision for jain food was also there. Standout services given by Yasmin and Subhajit, taking perfect care of all big and small requests of the guests. Even Mr. Israfil Biswas was taking super care of each and every guest. had a memorable stay due to these guys.
Stayed in March 2024
Reviewed: 4 April 2024
Roshan
IndiaBed cover and pillow cover was seems unwashed. Coconut chutney was very testy but having coconut hairs.
Staff was cooperative, enjoyed the stay.
Stayed in April 2024
Reviewed: 2 April 2024
Aaron
IndiaAll good
Lovely property
Stayed in April 2024
Reviewed: 30 March 2024
Dr
IndiaQuality of hotel Room size
Location Food
Stayed in March 2024
Reviewed: 25 March 2024
Anil
IndiaRoom size was a bit smaller
Excellent staff, nice ambience and food
Stayed in February 2024
Reviewed: 24 March 2024
Hawlader
BangladeshStaff and Co -operation
Staff, room service, breakfast staff
Stayed in March 2024
Reviewed: 22 March 2024
Meetu
IndiaA single comfy sofa in the room could have been added.
The staff was extremely supportive, cooperative and humble. They took special care for the comfort of my mother in law who is a senior citizen. The food and services were awesome.
Stayed in March 2024
Reviewed: 18 March 2024
Sneha
IndiaSize of the room and bathroom were quite small and we were provided with twin beds which we were not looking for
Stayed in March 2024
Reviewed: 11 March 2024
Sanjay
IndiaNothing
Location is excellent
Stayed in March 2024
Reviewed: 9 March 2024
Raju
IndiaMiss Megha Banerjee from front office allocated the room for me within 15 mins and GST billing was quick during check out . Over all experience with other staff was courteous .
Breakfast spread was excellent with lot of choice . I liked the masala omlet . Serving tea from kettle at the table !
Stayed in March 2024
Reviewed: 7 March 2024
Alam
IndiaGood location
Stayed in March 2024
Reviewed: 7 March 2024
Arjun
IndiaNo smoking rooms available.
The location of the property is very convenient. The in room dining was exceptional.
Stayed in March 2024
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