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Reviews of Polo Floatel Kolkata 4 stars

9/10 Kolkata Jetty, Opp Sbi Hq(Eastern Region), Strand Road, Kolkata, 700001 Kolkata, India

#122 of 337 hotels in Kolkata

Guests' Choice

Review score

Based on 347 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    8.0

  • Value for money

    7.0

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 6 March 2024

    8.0
    Vacation indeed
    • Leisure trip
    • Family with young children
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    The check out time could be changed.

    The location is good and it's a different feeling . The lightening at night was beautiful.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were not very satisfied by the room we were given. The room was very dark and we even could not open the window, because the window was on the first floor in front of the stairs, so everything could be visible by the guests from outside. The toilet in the room did not work. We think we paid for a better quality room, and were given another one upon our arrival. It was a bit expensive.

    It is a nice hotel on the river, very beautifully designed. Overally, we liked our stay there and would probably recommend this place to others/or probably come back again (and request a different room). Breakfast was very good.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room No 202 lock was not working as expected. Over all is good .

    Stayed in January 2024

  • Reviewed: 6 February 2024

    6.0
    Novel place to stay if you don’t mind noise.
    • Business trip
    • Solo traveller
    • Heritage Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy, no soundproofing in rooms so could hear everything and woken several times in the night by other guests. Staff need to manage noise levels more stringently.

    Friendly staff, clean rooms, nice ambience on deck in the evenings.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good experience by the river, with room for improvement
    • Leisure trip
    • People with friends
    • Heritage Cabin
    • Stayed 1 night
    • Submitted via mobile

    Facilities need an upgrade. Cleaning could have been better.

    Nice experience staying in a floating hotel and waking up by the river. Breakfast was good!

    Stayed in December 2023

  • Reviewed: 25 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    Small room and not clean

    Location

    Stayed in January 2024

  • Reviewed: 7 December 2023

    6.0
    Compfortable
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    The rooms were very small

    The Location was good. Near to the Eden Gardens and on the river Hoogli

    Stayed in November 2023

  • Reviewed: 4 December 2023

    7.0
    Good location to watch the cricket and sunsets!
    • Leisure trip
    • Solo traveller
    • Heritage Cabin
    • Stayed 7 nights

    It really lacks a hotel guide like most hotels have to give you direction on the hotel and nearby amenities, for examples it took me a few days to work the shower out! also i didnt realise breakfast was free or what time there served it! so i didnt get none until the final day! Giving people a welcome booklet would be super helpful. Bar service is slow, however you will find this whereever you go in india.

    - The room was a nice size and well layout with a western toilet. - It was in good walking distance of the stadium and park street. - Bar/restuant served nice food and a okay selection of drinks. - The floatal had nice views from the top deck. - Staff were nice and would help wherever needed.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • River Cabin
    • Stayed 4 nights
    • Submitted via mobile

    Receiving a bill everytime I asked for a drink even though I explained I will pay when I have finished at the end of the night.

    Nice boat with upper deck and comfortable rooms,

    Stayed in November 2023

  • Reviewed: 22 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Heritage Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Staff didn't bother to take order on skydeck whilst I was waiting for almost 10 minutes.. they were engaged looking on their phone and projector...

    Location

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    Excellent service and great location (especially if you are traveling to the Eden Gardens) with a old-world charm at this floating hotel with some stunning views of the Howrah bridge. Particularly appreciate the services of Tannu at the front desk who was quick, efficient and ever smiling. Really liked the stay!

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • River Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Showers needs upgrading and hot water needs to be available 24hours

    Location

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not clean, beds could be better

    Staff were amazing, good location

    Stayed in November 2023

  • Reviewed: 18 November 2023

    8.0
    Historically located close to stadium will come back for games at Eden gardens hands down
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Exterior boat needs makeover

    Historic close to Eden gardens

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • River Cabin
    • Stayed 3 nights
    • Submitted via mobile

    Nothing such

    The ambiance and décor

    Stayed in October 2023

  • Reviewed: 28 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • River Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Excellent

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Good scenic view, rest not good
    • Leisure trip
    • Family with young children
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    This is an old boat with stained carpet in the hallway, mould6 smell , very thin walls I could hear conversations..very tight raps ib shower area eedrd ed lots of efforts to tur.ln. of the two bed was not comfortable. So I used the other bed.

    Amazing staff and amazing view of River. . Clean room. Great outlook deck.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    A very interesting and unusual place to stay in Kolkata - great views of the river traffic.
    • Leisure trip
    • Couple
    • River Cabin
    • Stayed 1 night

    Breakfast choice was limited compared to other hotels we stayed at. In the morning our window (river-facing) was covered with condensation so we couldn't see much. Bathroom was not very clean, and we could not get hot water from the shower. We also could not get internet through the wi-fi, or get any channels on the TV.

    Staff were very helpful. Hotel had lots of character. The omelette for breakfast was good! It was great to watch the river traffic - from freighters and ferries to small boats.

    Stayed in October 2023

  • Reviewed: 1 May 2023

    8.0
    great place, maintenance could be better
    • Leisure trip
    • Solo traveller
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    sometimes a little bit confused staff, room could be better maintained

    great place, great view, great food, nice music, helpful staff

    Stayed in April 2023

  • Reviewed: 26 April 2023

    8.0
    Nice place for visiting
    • Leisure trip
    • People with friends
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms could be cleaner

    The restaurant and the rooftop are amazing

    Stayed in March 2023

  • Reviewed: 2 April 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Heritage Cabin
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy at times

    Very good hotel Different compared with other hotels Staff very attentive and good restaurant and rooms

    Stayed in April 2023

  • Reviewed: 27 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good but veg option little... Starter r qty are very less in plate

    View and ambience was excellent

    Stayed in March 2023

  • Reviewed: 22 March 2023

    7.0
    ok
    • Leisure trip
    • Couple
    • River Cabin
    • Stayed 1 night
    • Submitted via mobile

    location

    property was given prior intimation about our room preferences however same was not arranged and we are told its sold out but no it wasn’t

    Stayed in March 2023

  • Reviewed: 2 March 2023

    8.0
    Comfortable stay with fabulous views of the Hoogly river
    • Leisure trip
    • Couple
    • Heritage Cabin
    • Stayed 8 nights
    • Submitted via mobile

    Food at the restaurant is a tad over priced and would have preferred many more Bengali cuisine dishes on the menu

    Professional courteous and helpful staff, specially Joydeep, Manisha and Tannu from the reception and also all the security staff. Excellent view of the Hooghly river and short taxi drive to all major tourist attractions

    Stayed in March 2023

Showing 1 – 25

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