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Reviews of Holiday Inn Express Hyderabad Banjara Hills, an IHG Hotel 4 stars

6-3-563/2nd Floor/A, 500082 Hyderabad, India

#263 of 429 hotels in Hyderabad

Guests' Choice

Review score

Based on 1677 hotel reviews

6.1

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.8

  • Location

    8.0

  • Facilities

    6.4

  • Staff

    7.2

  • Value for money

    6.2

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 1 June 2024

    5.0
    Excellent hotel with stinking carpets!
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The carpets in the room and lobby were stinking!

    Location, practicality and idea behind a minimal hotel.

    Stayed in June 2024

  • Reviewed: 25 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room size very small, not value for money

    Cleanness , location, service

    Stayed in April 2024

  • Reviewed: 25 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights

    The room was too small, even though we booked for a couple. The staff did not let us consume the food we ordered in their restaurant area, and due to the limited space in the room, one of us had to sit on the bed to eat food. Given the size of the room, they should have let us have our food in the restaurant area.

    Location and cleanliness.

    Stayed in February 2024

  • Reviewed: 17 March 2024

    7.0
    Clean and comfortable
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    None

    Affordable

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Please mention it before that its not for family to stay…rooms are soooooo short
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Too short rooms and invisible bathrooms

    Cleanliness

    Stayed in February 2024

  • Reviewed: 22 February 2024

    5.0
    It’s okay place if you are on your own or there for one night
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very small rooms, extremely small for two people with luggage ( international travellers) No communal area to sit in apart from the Resturant area which when it was busy was difficult. We had booked five rooms that meant that we couldn’t go to each other’s rooms as too small, no relaxing chairs and no area to meet up in? Shower was small and sink was outside of the toilet area?

    Staff were helpful

    Stayed in January 2024

  • Reviewed: 27 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff was rude at times (they expected me to come settle the food bill immediately upong calling way before I was supposed to check out, assuming that I'd be rotting in my room, just WAITING for them to call) Did not understand my requests: I had asked for a sandwich to be billed for and sent up when I settled the bills, they didn't do this and did not inform me either. Delivered wrong food - asked for a veg pizza, they delivered a Margherita The rooms didn't have proper air conditioning. I would wake up feeling stifled, like the air was thin

    Room was clean and the location was great

    Stayed in January 2024

  • Reviewed: 26 January 2024

    6.0
    Not met expectations
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room facilities like shower, toilet....etc

    Liked breakfast

    Stayed in January 2024

  • Reviewed: 31 December 2023

    6.0
    Pleasant
    • Solo traveller
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in December 2023

  • Reviewed: 26 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Cleanliness, room size

    Nice location, courteous staff

    Stayed in December 2023

  • Reviewed: 24 December 2023

    5.0
    Not worth at all
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not at all clean, pillows are not clean, toiled was not great at all.

    Location

    Stayed in December 2023

  • Reviewed: 18 December 2023

    7.0
    short , sweet , comfortable
    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights

    excellent hotel staff , courteous and very helpful good hospitality room comfortable but small. good for business travel

    Stayed in December 2023

  • Reviewed: 12 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room is very small. Gym is equipped with few equipment that requires urgent repair (e.g. stationary cycle makes lots of noise, gym very small, ac can't be switchednon). Not a great location.

    Courteous and helpful staff. Decent breakfast included in the package

    Stayed in December 2023

  • Reviewed: 10 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There breakfast needs lots of improvement as variety is less no variety in bakery items no live counter when you are charging 7000 per night you should keep better breakfast

    It’s location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    5.0
    Don't go by holiday inn brand
    • Business trip
    • Solo traveller
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room size and service ... No facilities and appliances in the room were not working .. no one bothered to repair

    Breakfast was decent

    Stayed in December 2023

  • Reviewed: 23 November 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A lot of things. The room is small as many others have already written. There is a washbasin inside the room so if you are not careful you can have water on the floor. The in-room dining that I ordered was way below par not even fit to eat. The service is in slow motion. The shower and WC are at an elevated level. There is only a hand held shower with little or no hot water. The bathroom is eroded and is badly in need of repair work. The lack of staff & their attitude is wanting. The breakfast was at best barely average. An experience to be obliterated from one's memory. Btw it was not just me but a few others who were quite displeased with the hotel. Holiday inn express pull up your Sox or else you are gonna lose your business.

    The hotel is situated behind a building so it was more or less noiseless except for the housekeeping staff talking loudly out in the corridor. The beds were comfortable & I got a good night's rest which was important.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    5.0
    Lots of privacy but serving staff needs training in dealing with customerss
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Had asked for tea in the morning at 6.30,i was told they were busy with organising breakfast, finally delivered after 40 minutes

    Breakfast was good, one can have more options

    Stayed in November 2023

  • Reviewed: 2 November 2023

    5.0
    it is just ok.
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights

    Food is terrible. No variety and the said it is complementary. Better let them charge and provide us tasty food. The receptionist doesn't know Hindi or the local language Telugu to explain location to the Auto driver.

    Staffs were cooperative and polite.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Superior Queen Room - Non-Smoking
    • Stayed 2 nights

    Room service and staff response to service call. Requested for a extra bed sheet, called four times in two hours and in the end didn't received (was not available)

    Ordinary.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    5.0
    Not worth the price they charge or the name
    • Leisure trip
    • Couple
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very small rooms, limited food options, restaurant quiet small

    Nothing

    Stayed in October 2023

  • Reviewed: 12 September 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night

    The key tags dont work too well and the trudge down to the reception is a chore. The lifts too are quite slow. One has to plan the trip down - and taxi’s don’t wait

    nice location, helpful staff and a quiet place

    Stayed in September 2023

  • Reviewed: 10 September 2023

    5.0
    Over priced for the facilities they offer. It’s Holiday inn express and should charge accordingly
    • Leisure trip
    • Solo traveller
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room service dinner I ordered was served from the buffet and the gave the wrong order . They restroom accessories were poor and were peeling off the wall.

    The location is good the staff is friendly and helpful.

    Stayed in September 2023

  • Reviewed: 14 August 2023

    7.0
    It was ok.. except for the issues like the rooms were too small & bathroom doors have no lock/latch
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night

    Locks to the bathroom doors which will be useful when kids stay in the same room

    Stayed in August 2023

  • Reviewed: 13 August 2023

    7.0
    Ok
    • Business trip
    • Solo traveller
    • Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    You can’t do much abt room but breakfast can be better

    It’s location

    Stayed in August 2023

Showing 1 – 25

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