123, Selbourne Road, Opp. Rose Garden, 643001 Ooty, India
#7 of 122 hotels in Ooty
Guests' ChoiceBased on 554 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
9.0
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 2 May 2024
Sunil
IndiaNo swimming pool
Location
Stayed in May 2024
Reviewed: 2 May 2024
Gupta
IndiaHotel Services, Food and Facilities are Excellent. It is located in the heart of city, making everything in Ooty accessible within maximum 20 mins drive.
Stayed in May 2024
Reviewed: 28 April 2024
Subhankar
IndiaRoom size and food price
The staff and the arrangements
Stayed in April 2024
Reviewed: 24 April 2024
Shailesh
IndiaService was poor including staff not sending complimentary fruits, cookies to room despite reminders. The bath accessories are of bad to medium quality and the breakfast is repetitive/ lacks variety.
Amazing location, nice property, average service and limited-similar options everyday for Breakfast! Spa was quite good & satisfactory. Property is good but staff service & maintenance of the property needs to be better. Good stay option with Bonfire every night.
Stayed in April 2024
Reviewed: 19 April 2024
Akhil
United Arab EmiratesNothing
Everything was perfect.
Stayed in April 2024
Reviewed: 15 April 2024
Prasad
Qatar- Food taste needs a lot of improvement.
- Location is within prime city - Courteous Staff - Good facilities / amenities for children - Many in-house activities like tea-tasting, bonfire etc.
Stayed in April 2024
Reviewed: 13 April 2024
Vishal
IndiaLocation
Stayed in April 2024
Reviewed: 12 April 2024
Prajith
IndiaThe food should have been better
The location
Stayed in April 2024
Reviewed: 11 April 2024
David
United KingdomNot enough of Western style breakfast or dinner choice.
Clean room with walking shower
Stayed in April 2024
Reviewed: 10 April 2024
Saravanan
MalaysiaThe bar charges are too expensive. The breakfast provided are almost the same everyday
Staffs are friendly & helpful
Stayed in April 2024
Reviewed: 8 April 2024
Jasraman
IndiaIRD was at times very slow
The staff is excellent
Stayed in April 2024
Reviewed: 11 March 2024
Guru
AustraliaOverall good but little expensive compared to other similar hotels
Dinesh kumar and Prithivi from the restaurant excellent service and helped to find food out of the way. They made us special. Excellent job both of them
Stayed in March 2024
Reviewed: 24 February 2024
Sandrasegeran
MalaysiaStaff need more training…food prices is very expensive
Stayed in February 2024
Reviewed: 23 February 2024
Jignasu
United Arab EmiratesSome unpleasant smell is our room made the stay uncomfortable.
Good and friendly staff. The hotel location is very good. Breakfast spread was amazing.
Stayed in February 2024
Reviewed: 23 February 2024
Chevidam
QatarInterior was too old and maintenance works done on interior was not to the quality
Stayed in February 2024
Reviewed: 20 February 2024
Kshitiz
IndiaVery high charges for hotel taxis. Better to take autos and outside taxis from market Taxi Stand.
Good Location. Close access to main market (called “Commercial Road”). Walkable distance. Staff was friendly enough to accommodate our early check-in.
Stayed in February 2024
Reviewed: 20 February 2024
Bihari
CanadaMattress too soft
Everything
Stayed in February 2024
Reviewed: 9 February 2024
Amjith
BahrainRoom space
My expectation was a set based on the pictures shown in booking .com but the room allocated was a usual room with limited size .
Stayed in February 2024
Reviewed: 22 January 2024
Zachariah
IndiaGood rooms Excellent staff and great in house dining. Chef Khan and front office staff needs special mention . Very friendly and supportive
Stayed in January 2024
Reviewed: 21 January 2024
Sonja
SloveniaThe room was cute.
Stayed in January 2024
Reviewed: 12 January 2024
Lakshmivaragan
IndiaThe ala carte rates are little pricy. Some of the recreational activities like cycle and ATV bikes or not available as they advertised.
Almost everything. Its ITC property so can't complain on the rooms and cleanliness. They provide complementary cookie jars and seasonal fruits everyday. The restaurants managers pratheek and mani and Chef are kind enough to come to every table asking for anything that they need outside the Buffet. The front desk representative calls every evening to check if everything is fine or we need any assistance. The hotel car driver sivan is very knowledgeable and he speak nicely with the guests and take to all sightseeing places very patiently. Housekeeping staffs almost come instantly when we call for any help inside the room.
Stayed in January 2024
Reviewed: 12 January 2024
Jayjiv
AustraliaDidn't like the way they provide their fruit juice in a small bottles as it did not look hygenic.
The hotel was good but the restaurant for breakfast was crowded and small. Breakfast was ok.
Stayed in November 2023
Reviewed: 11 January 2024
Nambiar
IndiaI was given a Room which had absolutely no view and I asked for a change for which they charged 2000 plus gst.
The location and the hotel was good. The staff was very cordial.
Stayed in January 2024
Reviewed: 27 December 2023
Agnivesh
IndiaRoom Service was slow
Stayed in December 2023
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