114 Dr E Moses Road, Worli, Worli, 400018 Mumbai, India
#24 of 679 hotels in Mumbai
Guests' ChoiceBased on 1904 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.6
Facilities
8.7
Staff
8.9
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 8 May 2024
Archana
IndiaThe breakfast spread was amazing and the staff was very good
Stayed in April 2024
Reviewed: 6 May 2024
Joshi
IndiaThe penalty for smoking in the room weren't mentioned earlier and they charged me with the room rent for the day + taxes which I paid obviously but not justified. HIGHLY DISAPPOINTED. Would not recommend the hotel to anyone.
We booked a presidential suite. So the room was definitely huge. Loved it. The breakfast was good. Went to the spa also. It was quite relaxing.
Stayed in May 2024
Reviewed: 6 May 2024
Ajit
IndiaEntrance is somewhat less elegant
Well appointed rooms. Bar is very richly filled
Stayed in May 2024
Reviewed: 3 May 2024
Fabio
SwitzerlandRenovation ongoing, which means to real lobby. But the quality of the restaurants and gym/pool/spa easily makes up for it.
The room, the rooftop restaurant, the breakfast, the gym and the pool are really great. But what I found amazing is the service. Everyone from the concierges to the waiters at Aer (the amazing rooftop bar) go the extra mile to make sure you have a fantastic stay.
Stayed in May 2024
Reviewed: 29 April 2024
Andrea
UgandaNon
Very good breakfast
Stayed in April 2024
Reviewed: 19 April 2024
Anjanee
Trinidad and Tobago----
Very friendly and helpful staff. Delicious meals!!
Stayed in March 2024
Reviewed: 15 April 2024
Nidhi
IndiaGreat location, good size rooms, very good food! we enjoyed our stay.
Stayed in March 2024
Reviewed: 11 April 2024
Sedtawut
ThailandThe room's WIFI is quite slow. While it is not unusable, I expected better from 5-Star hotel.
-All staff are very polite and welcoming; this includes housekeeper, lobby staff, luggage attendant, dinner staff, and airport shuttle driver. -The bed and bathroom are very comfortable to use. -Breakfasts are excellent, (great taste, just the right amount, and good variety). -I especially love the Hotel's WhatsApp chat, it is very convenience way to make any request; the Chat response staff is even able to give good sight-seeing recommendations when asked.
Stayed in March 2024
Reviewed: 6 April 2024
Akbar
IndiaExcellent service. The manager Fagun Singh was fantastic, very helpful. Will visit again
Stayed in March 2024
Reviewed: 27 March 2024
Bharat
United StatesRoom, while large was poorly lit. The toilet, phone handset and the safe did not work, but were fixed promptly.
Location. The San:Qi restaurant
Stayed in March 2024
Reviewed: 25 March 2024
Sukhjinder
United KingdomN/A
Customer service was exceptional. Especially guest relations, Sanket . Check in was made so easy after a long flight. The standard of the room was great and the cleaning staff excellent.
Stayed in March 2024
Reviewed: 18 March 2024
Vandana
IndiaI loved the suite they upgraded me to.
Stayed in March 2024
Reviewed: 10 March 2024
Nandish
IndiaProperty bed is very small as they mentioned that king size bed but it was not like other 5star properties
Property food was excellent and the way they are presented matters a lot. Gym and spa staff were excellent as well as front desk staff were very helpful. Gym Senior trainer Mr pranay patil guided us properly for gym
Stayed in March 2024
Reviewed: 10 March 2024
Adebimpe
United KingdomNothing
Very comfortable. Staff were extremely helpful. Excellent facilities, the rooftop bar was phenomenal.
Stayed in March 2024
Reviewed: 2 March 2024
Haya
Saudi ArabiaA small lobby
Rooms, staff, and the roof!
Stayed in February 2024
Reviewed: 27 February 2024
Aashay
United Arab EmiratesNone
Great service, staff went above and beyond to accommodate and help us. Really felt cared for.
Stayed in December 2023
Reviewed: 24 February 2024
Ben
United Statesbreakfast was great but the other food was not as great
super nice, luxurious, and the staff is super responsive and meets your every need
Stayed in February 2024
Reviewed: 22 February 2024
Melissa
United KingdomRoom very small
Great breakfast. Room was small not very spacious, not much of a lobby area. Aer bar is lovely.
Stayed in February 2024
Reviewed: 19 February 2024
David
United StatesThe only thing we wished was a bit better was the water flow in the tub. It took well over half an hour if not more to get 2/3 of the way filled. Most tubs take 5 minutes or so but this was insanely slow. Temperature was fine but this was our only issue.
I've never stayed at a Four Seasons so wasn't sure what to expect, but the customer service, room size and finishes are impeccable. The staff was so friendly, helped answer any questions and were absolutely lovely people. The room was spacious and after 2 weeks on the road in India, the shower was a dream of hot water and amazing water pressure.
Stayed in January 2024
Reviewed: 18 February 2024
Kuhelika
SingaporeNoisy nearby marriage hall kept blasting music late into the night which caused issues in falling asleep but the staff helped move us to another room with little to no noise
Great attentive staff, helpful - food was amazing! Rooms were large and spacious
Stayed in February 2024
Reviewed: 15 February 2024
Rushiru
United KingdomThe breakfast restaurant is too small for a hotel of this size. We had to wait for a table in the morning.
We got upgraded to a newly renovated room and the room and bathroom were spectacular. The attention to detail was amazing. Very comfortable and luxurious. The staff were very polite and helpful. Everyone from the front door staff, reception, housekeeping, restaurant and rooftop bar. Good service all around. I'll stay here again next time I'm in Mumbai!
Stayed in February 2024
Reviewed: 13 February 2024
Abdulla
United Arab EmiratesLocation
Clean and tidy
Stayed in February 2024
Reviewed: 13 February 2024
Jane
United KingdomLovely big room with a great view but the interiors are a little tired and the food and drink very expensive.
Stayed in February 2024
Reviewed: 5 February 2024
Andreea
United Arab EmiratesNothing
Best service ever! Chaity treated us like royalty! Amazing rooms with beautiful view. A true 5 star hotel! From now on, I will only stay in Four Seasons while visiting Mumbai!
Stayed in February 2024
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