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Reviews of Gajner Palace-Heritage by HRH Group of Hotels 4 stars

P.O: Gajner, Tehsil: Kolayat, 334301 Gajner, India

#1 of 1 hotels in Gajner

Guests' Choice

Review score

Based on 69 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.6

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Showing 1 – 25

  • Reviewed: 28 March 2024

    9.0
    Restful place to break up the Ajmer-Jaisalmer drive
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The guest rooms we stayed at are a little cramped, and dark (…but opened on to a lovely terrace)

    I am not aware of there being much to see in or around Gajner. It is however at the approximate half-way point if you are driving from Ajmer/Pushkar to Jaisalmer and that is the reason we made the stop. It turned out to be a highlight of a several day trip. The property with its gardens and courtyards are stunningly beautiful, peaceful, meticulously maintained and visited by all sorts of wildlife. The staff was courteous and helpful and delicious meals were served with professionalism.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    An absolute Heaven of peace and quietness away for the City buzz. Feels like having a secret safe heaven where to recharge. If you enjoy reading books while sipping tea in a relaxed atmosphere, give it a go, you will only regret having to leave !

    Stayed in January 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Historic Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom and general cleanliness in the common areas there were spider webs in the lobby just outside our room

    Location and property was good

    Stayed in January 2024

  • Reviewed: 5 October 2023

    7.0
    A place out of time
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bedding is not up to standard, very poor wifi connection. Lots of mosquitoes, bring repellents. Breakfast could be improved.

    I came there 12 years ago, and in 12 years nothing has changed... it's a pity. It nevertheless remains a great place to spend a peaceful night.

    Stayed in October 2023

  • Reviewed: 28 August 2023

    9.0
    an excellent property to enjoy a relaxing vacation away from splutter.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Nothing in particular. one or two more eateries would have been better. some sports facilities need be installed.

    Its a paradise i desert like an oasis. we enjoyed our stay. witnessing setting sun in the lake itself is extremely beautiful.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Great place to escape into nature
    • Leisure trip
    • Group
    • Historic Suite
    • Stayed 1 night

    There's nothing else in the vicinity. So you have to consume food at the hotel restaurant which is fairly good but it can get monotonous eventually. Wifi is patchy at best. The location is a bit far off (which is the point really) and that makes finding taxis from Bikaner a bit costly. May be they could consider doing a daily shuttle to and fro from Bikaner The staff could smile a bit more

    Gajner Palace was the hunting oasis of the Maharaja(s) of Thar Desert and rightfully so. We went in the rains/monsoons and the greenery, the trees, the birds chirping, the peacocks dancing, and the blackbucks jumping away in the adjacent wildlife sanctuary - it all just takes your breath away. Its a great place to escape into nature if the weather is right.

    Stayed in July 2023

  • Reviewed: 19 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Historic Suite
    • Stayed 1 night
    • Submitted via mobile

    Room service could be better

    Food, Staff behaviour and ambience

    Stayed in February 2023

  • Reviewed: 12 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathtube very worn and dirty, food and drinks a little too expensive compared to other 5 stars in India.

    Super hotel, fantasy location, gardens and rooms, a place to remember for a lifetime.

    Stayed in September 2022

  • Reviewed: 11 April 2022

    7.0
    Gajner palace: try at leat once. won’t regret 🙂
    • Business trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    staff is not so courteous and looked rude specially at front desk. food n beverages are super costly and had limited options in breakfast menu. no pool is one more minus.

    I think it’s royal and heritage status attract people to visit this place. May be location too. dinner was delicious and I absolutely loved it.

    Stayed in April 2022

  • Reviewed: 2 January 2022

    7.0
    Well worth a stay just for the location and the character of the place
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We asked for water bottles in the room which never came not even after asking for them 3 times. That was veey disappointing. Also the room service food didnt meet the expectations.

    The place is beautiful very nicely loacted amd majestic. They also put us in the best rooms (suites) overlooking the lake. The centrally heated water was a welcome comfort.

    Stayed in January 2022

  • Reviewed: 20 December 2021

    8.0
    Must recommend every body who visit Bikaner to stay in this property.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location,heritage property and behaviour of staff was excellent.

    Stayed in December 2021

  • Reviewed: 17 December 2021

    8.0
    Perfect vacation!!! Strongly recommended
    • Leisure trip
    • Family with young children
    • Historic Suite
    • Stayed 3 nights
    • Submitted via mobile

    There was shooting going on and they started assembly of their set next door starting early morning

    Meals were awesome. 5 Star to the cook. Catering staff also took very good care of small kids needs.

    Stayed in December 2021

  • Reviewed: 17 November 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms are old and towels provided were yellow old Two small Water bottles provided only Need at least 4 for day The sitting arrangement outside room provided was not clean Need Care cleaning and supervision from expert team of staff

    Good for nature lover and vintage

    Stayed in November 2021

  • Reviewed: 12 November 2021

    9.0
    Serene beautiful place in cozy setting.
    • Leisure trip
    • Group
    • Historic Suite
    • Stayed 3 nights
    • Submitted via mobile

    Outside the windows you could see cobwebs. I understand it’s a historic suite we stayed in, but definitely it could be better cleaned. Inside of room was clean though. Towels were bit old overused as well.

    We loved food. They have amazing chef and very courteous staff. This is expansive beautiful property with lots of trees, birds, peacocks, but still has a very cozy romantic feel. Views of lake beside property are very serene.

    Stayed in November 2021

  • Reviewed: 28 September 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Historic Suite
    • Stayed 1 night
    • Submitted via mobile

    Cobwebs around the bathroom doors Water in the bath tub was dirty

    Bedroom linen was very clean Room was spacious & comfortable Amenities in room were effective Restaurant service was great

    Stayed in September 2021

  • Reviewed: 25 February 2024

    4.0
    Stay could have been better if property were maintained
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property is run down, needs proper maintenance. Rooms 120, 121 were having foul smell, the sewage system needs complete overhaul. Cleaning of benches, chairs etc were not satisfactory at all. Management attention is required to up keep and proper cleanliness.

    The location is superb and well spread over property.

    Stayed in February 2024

  • Reviewed: 29 December 2023

    6.0
    Nice but food could have been improved a lot
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Food was not upto the mark, limited buffet and everything tasted sub- standard quality but highly priced.

    Nice offbeat location, heritage style

    Stayed in December 2023

  • Reviewed: 8 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maintenance of the property is not up to the mark

    Property location is great

    Stayed in November 2023

  • Reviewed: 8 October 2023

    2.0
    Leisure visit to gajner
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hospitality and warmth was totally missing. The property is just out there to make money, wherein they are tagging high prices on everything and not equating it to services. The room service was too slow or not there. The hotel was poorly staffed. Once we were there in billiards room, no one came for half an hour to even ask water. The staff is just there to look after foreigners Also the room was not cleaned as two pouches of u finished gutka packets were found in the room post check in. The stewards in the restaurant didn't knew whether we were authorised free breakfast or not and because of their I'll knowledge we had to pay for food items which we in all cases wouldn't have ordered had they not said about complimentary breakfast. Just making money to the extent howsoever it comes. Will just advise everyone not to stay there but just to have food only. Very poor show

    Food was delicious

    Stayed in October 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing property!! A palace for the kings 👑 now available for common public. A private pristine lake and palace with lots of trees. You get the feeling of being in hill station even in hot weather of august. A perfect relaxing holiday.

    Stayed in August 2023

  • Reviewed: 17 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ambience Environs Exceptional staff

    Stayed in February 2023

  • Reviewed: 5 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place, the lake, the birds, the staff, the food... excellent

    Stayed in January 2023

  • Reviewed: 1 January 2023

    10
    Step into a princely past
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old world colonial charm and legacy. Get the room with lake view. Stunning is the only word that comes to mind. Thousands of water birds (including damoiselle cranes from Siberia) and parakeets; their chirps will wake you up in the morning and their plaintive horn will lull you to sleep at night. The size of the bathroom alone is the size of an average hotel room in the US. They have local musicians and dancer perform for you the evening. The scenery and the palatial compound are breathtaking.

    Stayed in December 2022

  • Reviewed: 27 October 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hospitality was poor, gulab nivas was alloted to us...which was pathetic, there were big cocroach in the blanket. Bathroom was horrible, everything was broken and towels were not clean. Hospitality has changed a lot as v had visited the property 17 years ago

    V like only food.. but .it was too expensive. Location is good .

    Stayed in October 2022

Showing 1 – 25

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