The heating was terrible and the weather was really cold. The bathroom was small and never dry. Just 2 towels and non for your hands and feet when you're out of the shower. The breakfast was a decent one, but not many options. Poor facilities. The view is good. And that's all. The cabs don't know where this hotel is located.

The staff was a really good one, always looking for a good stay.

Stayed in December 2023

There was an unpleasant smell coming from the drains - leaving the bathroom door closed overnight meant it seeped through the ceiling where the bed was, and you were hit by a wall of smell when you opened it in the morning . When we mentioned this we were given air freshener spray which helped a bit but didn't exactly solve this. The location I can see might be difficult if you have less mobility or you are there for a longer stay - after rain the walk could be slippy and I can imagine it would get tiring doing the long walk or shelling out for taxis. The biggest downside for us staying in December is it was *very* cold. The main building and the rooms were basically uninsulated (all the staff were wearing coats indoors), with only a small low voltage air heater to heat up a whole chalet room itself, which didn't really do much. We were advised it wasn't possible to have two fan heaters due to the power needed. You can ask for a fire to be built, but it's rs/1500 per fire which for us lasted about 2hrs, then the room is cold again. I don't want to over labour the point here as I imagine in the summer this isn't a problem at all - I'd say look at what temperature it is in Darjeeling when you're visiting and decide if you'd be OK camping in about that temperature. Finally, reasonably niche but if you're over 175cm you'll find some of the areas (including the shower) are too low for you.

The location for us was great in that as well as enabling that view it was away from the noisy honk-honk of the busier roads, but a perfectly pleasant approx 20 min walk into the centre, and a short cab ride back if you couldn't face walking up the hill.

Stayed in December 2023

Location of hotel very far with very steep road and taxi drivers refuse to come on rainy days

Magnificient view of Kenjenjunga peak from my room.

Stayed in September 2023

room, and it’s condition

The food of the restaurant and the hospitality of the staff

Stayed in May 2023

The restaurant was too small, and room service food took forever to be served.

Clean and beautiful rooms, friendly staff, decent food, basic amenities included.

Stayed in May 2023

small bath rooms

terrace

Stayed in February 2023

The property is very old and refurbished. The bathrooms are stinking/bad odours may be because old drainage system. It gives very unhingenic feeling. This issue may be probably beyond property owners control.

The View is ultimate. Upon complain about room size and bad smell of bathroom, the manager gave us big room (suite), without any extra cost.

Stayed in February 2023

Small rooms, “dynamic rates”, the Suite we booked was not comfortable and we had to shift to deluxe room but no discount

View of Kanchenjunga as it is located higher

Stayed in November 2022

1. Bathroom could have been better with a mirror at wash basin. 2. The 3rd bed just below the stairs was a bit claustrophobic.

The view of Mt. Kanchenjunga from balcony was mesmerizing. Also, the cab facility provided for local site seeing was very helpful. Food and overall service was good.

Stayed in November 2022

worst food bad food qulity

room bed

Stayed in September 2022

Very small room with high price ,food price also too high .

View from hotel room is too good .spa is nice stuff behaviour was so so

Stayed in September 2022

location

site seeing

Stayed in June 2022

cleanliness of one of the room was concern. however the room was replaced next day , post then no issues

this property is on height with good view of the city

Stayed in June 2022

The quality of food.

Breakfast was not upto the mark.

Stayed in May 2022

The size of the room was really small with a kid and compared to the money charged by the hotel authority. with this amount of money they should provide bigger rooms for 3 people or should reduce the rate.

The location was little above the main Mall Road which provided a good Mountain view though communication was little difficult. The natural view from the terrace was really nice and the property is well maintained and the staff were helpful with all the necessary amenities. The Food was really good and tasty although little overprized.

Stayed in May 2022

The rooms were a little damp due to the wood although the rooms had heaters to address it.

Staff was very efficient, service was amazing. The rooms a little small, due to the wood, the rooms are little damp. The view is excellent! Balcony is beautiful, on a good day one can definitely get an amazing view from the top! Staff is very kind and helpful, room service and restaurant staff are exceptional. Overall had good experience, the rooms are very clean. Not sure if it is worth the price just for the beautiful view and delicious food!

Stayed in April 2022

Away from the main market. Need to take expensive taxi service to go to the main market. Room amenities can be better. Toilet was a little smelly.

Awesome views of the Kanchenjunga range. Excellent staff. Nice breakfast. Large, common terrace to enjoy the view of the valley and the mountains.

Stayed in December 2021

It was technically my first visit to Darjeeling , the first being when I was a year old so cannot remember, and now I'm 49. The hotel isn't close to the mall...it's way is steep . it's actually close to the famous St Paul's school. I really had a peaceful rest and comfort in a most scenic atmosphere I was searching for. The staff is excellent, polite and friendly.

Stayed in March 2024

Food was awful . We have taken dinner on 27th Oct 23 . Food not properly cooked.

Property view

Stayed in October 2023

Good

Stayed in October 2023

Location

N/A

Stayed in July 2023

NA

The behavior of the hotel staff was unexpectedly good. Really enjoyed their hospitality

Stayed in June 2023

I was booked a car from hotel manager for hotel to NJP hotel manager confirm me Rs. 6000 for hotel to NJP station drop and I agree and confirm also all set my car coming time 9:00 am then I call the manager 9:05 am where is my car then he said car high demand that why little delay then 9:30 he said car price Rs. 8000 if you confirm then ok otherwise you check yourself

This property so far to mall road

Stayed in May 2023

Very bad facility receiving very bad ..Not worth for money

Stayed in May 2023