Fresh fruits in the room-

Good spread and plenty of healthy options

Stayed in April 2024

Location/ food

Stayed in April 2024

Bed was not comfortable Old and worn interiors

Location Swimming pool Breakfast Staff was prompt with all the help we asked for

Stayed in April 2024

Amazing spread of breakfast, excellent staff very helpful with early check-in & late check-out. Housekeeping very actively responds to requests. Excellent stay.

Stayed in April 2024

There was some noise upstairs due to some construction and coffee maker was not working properly however the kettle worked fine.

The quality of the room was very good. The dinner ordered was very nice.

Stayed in April 2024

Came for two days to relax but the maintenance noise in the room totally messed up the stay. The hotel didn’t even informed while allocating the room. Would never recommend anyone. Worst five star stay!

Stayed in April 2024

Older rooms but not a huge or distinguishable dislike.

It was close to the airport. Accommodated our late check-out and then some and very attentive.

Stayed in April 2024

I went to Hyatt Jaipur and the staff helped me out with every little thing, this property is too big and I got lost so many times. Nobody helped us with the bags, they didn’t gave me a tour like the Hyatt Jaipur staff did. No welcome drinks or anything! Although the staff was nice and helped when asked but just not as attentive as Hyatt Jaipur, the room service was great and staff was friendly and sweet with us! So no complaints just comparing both the Hyatt staff members. Wouldn’t recommend this place if you’re older and don’t like walking. We walked so much but it was fun for us. Might not be fun for people with knee issues or older people. The hotel is huge! believe me when I say that!

The swimming pool is nice although I expected to go to the pool that I was looking at from my room but turns out it’s for the residents not hotel guests, kinda confusing for us, but we were happy with the hotel guests pool as well! Very clean! The breakfast is nice, staff is sweet, coffee is amazing, the restaurants inside are great! Specially Cellini and the waiters from Cellini were thoughtful and attentive! Give Cellini waiters a raise! Too sweet! Made me smile!

Stayed in April 2024

Food was average

The building and location near airport

Stayed in April 2024

The location is quite far from mumbai city center. However it is very close to airport.

The fitness and sauna, steamed bath.

Stayed in April 2024

Some club room require refurnishing.Noise due to functions and repair in hotel.

Very good breakfast.

Stayed in April 2024

I didn't really like the smell of the towels when you dry yourself after bath, not so pleasing. Also, maybe they could keep the swimming pool a little more clean. Breakfast timings during the weekend is till 11a.m but yesterday exactly at 11a.m, they started taking everything down without asking us if there's anything more we need. That wasn't really nice.

The staff and operational managers were really good and friendly. They made sure we were comfortable and had everything we need. If there's any problem with anything in the room, they do their best to take care of it. Also, the complementary fruit plate was very sweet of them. I think they do that to everyone staying there, but nevertheless we appreciate it.

Stayed in April 2024

Could not get access to the terrace because the door was broken and when asked, the engineer didn't arrive which was disappointing.

The hotel was grand and very nice. The breakfast was great, nice selection.

Stayed in January 2024

The bathrooms need more more.

I had the most amazing stay

Stayed in April 2024

I did not like the spa experience, this facility needs an upgrade, change rooms were not clean, and staff need to be trained better.

The breakfast room was amazing, food variety was exceptional and staff were excellent.

Stayed in April 2024

Noise at weekends from a local nightclub until 3am

Staff were outstanding. Quality of food was excellent

Stayed in April 2024

The only thing I’d say they can improve on is the carpets in the rooms. They had spots and were obviously dirty from much before. Ofcourse this is not the fault of the cleaning team nor the staff. Perhaps they need to replace them. This is the only nitpick. Everything else was nice.

There was plenty to like about the staff, who were very nice and cordial. The security and people who helped us with luggage should especially be mentioned as they helped us very much getting bags in and out of our cars and taking them to our room. The cleaning team was also fantastic and very sweet. On our last day they left us rose petals and some rose soaps, and arranged our bathroom amenities nicely. The laundry team also deserves a mention. They did a fine job making us feel as if our dirty clothes magically reappeared clean! The breakfast was included which was nice and also was quite large and there was lots of variety. Especially since I’m a vegetarian, I never felt anything lacking.

Stayed in April 2024

Dining table should be larger and stronger.

Breakfasts were very good with plenty of food items. Bedrooms were spacious, also the lounge and kitchen. All the hotel staff were friendly & cooperative.

Stayed in April 2024

Restaurants were expensive compared to the quality of food served.

Friendly staff, and super clean. Pool and spa facilities all excellent.

Stayed in April 2024

Very spacious lobby area. Great place to work / discuss with colleagues. Nice Food. Very good service.

Stayed in March 2024

Maintenance

Location and breakfast

Stayed in April 2024

One of our rooms smelled like cigarette smoke.

Very good staff and service, nice restaurants and atmosphere.

Stayed in April 2024

breakfast

Stayed in April 2024

There were lots of mosquitos around in the room, restaurants and also the gym. While this is unavoidable, it would be nice to have more mosquito repellant devices around the property.

Spacious, clean rooms and great facilities (pool, gym, spa).

Stayed in April 2024