2203 60 New Sayyaji Rao Road Nelson Mandela Circle Karnataka, 570021 Mysore, India
#33 of 150 hotels in Mysore
Guests' ChoiceBased on 2822 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.2
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 29 May 2024
Raj
IndiaNOTHING FOR KIDS AND THE PLAY IS NOT MAINTAINED NOTHING IS THERE FOR KIDS TO PLAY
THE LOCATION
Stayed in May 2024
Reviewed: 27 May 2024
Deepa
IndiaDelay in check-in. Food was not upto the mark.
Location, good ambience, good room etc.
Stayed in May 2024
Reviewed: 24 May 2024
Purushotham
IndiaIdli, plain mutton curry, kept outside dinning, saw it in the end of breakfast
Same either way around, good food
Stayed in April 2024
Reviewed: 21 May 2024
Pankaj
India- Good service and amenities in the hotel
Stayed in May 2024
Reviewed: 21 May 2024
Sathyanarayan
IndiaFood and service at restaurant. The buffet spreads where very disappointing. The food lacked a connect with the place. The staff very nice but there where delay in every accept at restaurant, from providing a plate or spoon to refilling dishes...
Rooms where very well kept. The overall ambience was good. The front office staff where very good.
Stayed in May 2024
Reviewed: 17 May 2024
Surina
India- The location of the pool on the rooftop is nice but the water looked murky and unclean. We had to keep requesting for towels as only 1-2 were kept. - Some big stains on the carpet which looked like they hadn't been cleaned properly. We stayed in room 101 with a balcony.
Comfortable room overall Good and prompt service including in room dining. Good food Centrally located in the city Helpful staff overall
Stayed in May 2024
Reviewed: 11 May 2024
Bardisa
SpainRoom was a little bit deteriorated and dirty
Breakfast was quite good and fresh made.
Stayed in May 2024
Reviewed: 8 May 2024
Divakar
IndiaService could have been more prompt and quick. only one towel was kept on the 2nd day and after repeated requests, another towel was given.
We liked the ambiance
Stayed in April 2024
Reviewed: 6 May 2024
Shweta
IndiaNothing to not like
The exceptional staff at Grand Mercure Mysore is what made it such a pleasant stay for us!
Stayed in May 2024
Reviewed: 5 May 2024
Annelies
IndiaVery good location, nice breakfast Rooms are ok
Stayed in April 2024
Reviewed: 1 May 2024
Preetam
IndiaI did not know breakfast was not included in my package. Bath towels in the room ae very old and of colour.
Comfortable bed and a dark room to sleep in.
Stayed in April 2024
Reviewed: 1 May 2024
Vishal
IndiaMany things. To mention a few... 1. Poor check in experience. The reception has poorly trained staff who ask about bill and payment right at the arrival. 2. No greetings, no showing the room or telling about facilities. 3. Waiter at breakfast won't get an item telling it's on buffet and we can take it in our own. 4. Swimming pool timings irrelevant as it's not covered and open to the sun throughout the day. Closed by 7:30 PM when one can actually use it.
Clean rooms with good interiors
Stayed in April 2024
Reviewed: 29 April 2024
Siddharth
IndiaThe location of the hotel was excellent, and the surrounding atmosphere was beautiful. The staff was incredibly friendly and helpful, providing a wonderful first impression of the establishment. Every aspect of the hotel was exceptional. It was clean, stylish, and spacious, with outstanding service in the restaurant where we dined. The food was delicious and reasonably priced, and the service was attentive and efficient. The room itself was well-equipped and comfortable. I thoroughly enjoyed my stay and hope to return for an extended visit in the future.
Stayed in April 2024
Reviewed: 24 April 2024
Vithal
IndiaNot so great
Stayed in April 2024
Reviewed: 21 April 2024
Soumya
IndiaService time could improve.
Good location, buffet spread & friendly staff. The play area for kids close to the restaurant was an added plus!
Stayed in April 2024
Reviewed: 19 April 2024
Mihir
IndiaThe staff at the reception are bit rude or rough in their conversations making guests think twice before requesting for any support. We reached late afternoon and the reception conversation was not something which one expects from a big group of hotels like accord
The rooftop restaurant, its vicinity to the Mysore attractions and cozy rooms!
Stayed in February 2024
Reviewed: 15 April 2024
Asif
Saudi ArabiaNothing
It's a pleasant stay
Stayed in April 2024
Reviewed: 15 April 2024
Vijayaananth
MalaysiaThe food need some improvement. Not much choices and taste not so good. Even coffee also not nice. So watery & milky. I ordered Hakka veg noodles from room and the taste was nice.
Beautiful hotel with warm welcome.
Stayed in April 2024
Reviewed: 15 April 2024
Kirti
IndiaRoom service is very bad. When they clean the room they don't keep towels, soap, sampoo etc. We need to call and ask them to refill and provide the same.
Hotel location is good
Stayed in April 2024
Reviewed: 7 April 2024
Shenali
IndiaThe breakfast buffet didn’t have many non veg options. Compared to other Grand Mercure hotels buffet was very average
Very nice property. Close proximity to the train station and food outlets
Stayed in January 2024
Reviewed: 5 April 2024
Madhusmita
IndiaFood restaurant services
Location And courteous staffs.
Stayed in April 2024
Reviewed: 3 April 2024
Nithin
United KingdomCarpets loosely fitted in the corridors- major tripping hazard for elderly customers & kids. Also lots of dirty plates/ cutlery left all the time from the customers not removed for many hours- unsightly. Most of the walls in the corridors are warped / damp - seems like a plumbing problem. Food very expensive. Showers in the changing area of the pool stinks.
Ambience, roof top pool & restaurant. Nice comfy beds. AC is good in the hot weather.
Stayed in April 2024
Reviewed: 1 April 2024
Kotresh
IndiaRoom service is very poor, food ( sandwich) ordered took more than 45 mins
House keeping staff are prompt and excellent service
Stayed in March 2024
Reviewed: 31 March 2024
Tanvi
IndiaSpace could have been more, the room was compact. The bathroom was very small. Had the same breakfast options for both the days we stayed and limited options in the buffet according to the 5 star hotel. And the view from our room was roadside and graveyard was also visible which was a little uncomfortable.
Small room but nicely maintained and good staff.
Stayed in March 2024
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