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Reviews of Heritage Village Resort & Spa Manesar-Gurgaon 5 stars

NH 8, Manesar, IMT Manesar, 122050 Gurgaon, India

#55 of 380 hotels in Gurgaon

Guests' Choice

Review score

Based on 452 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 14 August 2021

    8.0
    Must consider to be here
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night

    Room service had latency Rooms are relatively small for the price range Electricity failures but with backup

    Breakfast was good. Staff was very good and co-operative.

    Stayed in August 2021

  • Reviewed: 13 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night

    Early checkout was not good. Lesser space for activity like badminton.

    I liked the buffet system for all 3 meals. Food was delicious. Staff was well trained and very polite. Also liked the evening show at the pool side.

    Stayed in July 2021

  • Reviewed: 1 August 2021

    8.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    Less staff

    Food, cleanliness and courteous staff

    Stayed in August 2021

  • Reviewed: 29 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    The problem we face is door locking system which remain out of order during our stay. When we return to our rooms every time we have to call staff to unlock the door personally and some time staff took 20 to 30 minutes to come for unlock doors.

    Good environment. Nice place.

    Stayed in July 2021

  • Reviewed: 26 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    AC vent was straight on bed, adjusting temperature was not that helpful. Could have been little more economical considering pool and few areas not operational.

    Stayed in July 2021

  • Reviewed: 14 July 2021

    9.0
    V v good
    • Leisure trip
    • Family with young children
    • Heritage Premium Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    Linen not so clean

    Lacked variety

    Stayed in June 2021

  • Reviewed: 12 July 2021

    9.0
    Luxurious Hotel just outside Delhi
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    The rain shower did not work properly but it was only a minor inconvenience. The room size and facilities are great.

    I like that the property has a lot of gardens and is built in heritage fashion. I also liked the activities held in the evening, live music and bingo.

    Stayed in July 2021

  • Reviewed: 10 July 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    when booking I was given the option of a smoking room. On reaching the hotel I was made aware that there are no smoking room at all in the hotel. Either this was A Booking.com issue or the hotel's, it didn't help that I had to smoke outside my room

    Stayed in June 2021

  • Reviewed: 7 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    Food quality in terms of taste could be better

    Staff and cleanliness in the property

    Stayed in June 2021

  • Reviewed: 4 February 2024

    2.0
    Goid resort but staff is not trained to handle customers
    • Leisure trip
    • Family with young children
    • Heritage Suite (Ground Floor) with Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    Staff is not trained, lot of issues while booking and room services

    Garden area open places

    Stayed in December 2023

  • Reviewed: 8 January 2024

    10
    Amazing two-day getaway
    • Leisure trip
    • Couple
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights

    No complaints at all.

    The staff is exemplary, and do everything possible to fulfill your requests. The spa has great treatments. The rooms are large and comfortable, and the whole property is beautifully designed with stylish architecture and extensive outdoor grounds to enjoy time outdoors. There are live performances, sports and play activities for adults and children, and the food in the restaurants is of world class standard. The Japanese restaurant is particularly outstanding. I cannot recommend this hotel enough, we had a wonderful stay!

    Stayed in January 2024

  • Reviewed: 7 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night

    The food wasn't up to the mark for the amount that was charged. A property like this, I would expect the food to be hot and delicious. Had to ask in every meal to heat the food

    Stayed in December 2023

  • Reviewed: 4 December 2023

    4.0
    Property not worth of money. Please don’t include meals in the package.
    • Leisure trip
    • Family with young children
    • Heritage Premium Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    Room as per price is too small. Food is worse. Property is not worth of money.

    I like hi tea and star gazing activity only. Bed was very comfortable.

    Stayed in December 2023

  • Reviewed: 21 November 2023

    1.0
    Despise paying even a penny for this place.
    • Leisure trip
    • Family with young children
    • Heritage Premium Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 4 nights
    • Submitted via mobile

    Almost everything. Food was not good, didn’t feel clean or comfortable. Everything was just so bad and north worth a dime we paid. We would never recommend to anyone.

    Not much - the stay was so bad we even left the place a day earlier.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Fantastic place, amenities,staff and food.what else is needed?
    • Leisure trip
    • Family with young children
    • Heritage Suite (Ground Floor) with Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    Best part was the staff- very polite,helpful to a fault and cheerful.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    10
    A fine place for a short stay!
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness was spot on. Also, I went with my parents and we had a lot of activities to engage in. Like live demo cocktail classes, star gazing was truly wonderful, and we really enjoyed tambola sessions. Oh not to forget the live singing!

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Amazing stay with family
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    One of our rooms had a choked bathroom drain. Also, the rooms could be a bit bigger.

    We stayed for a night to celebrate my dad's birthday and the stay was amazing, to say the least. It is a 5 star property built on a huge land. The architecture is like a Rajasthani palace. The resort staff is very courteous and keeps the property super clean. They have something for every age group, ranging from live music/dance to tambola to play areas (cricket,putting golf, paintball, etc). Spa: value for money. Food: meets expectations I would definitely visit again!

    Stayed in October 2023

  • Reviewed: 8 October 2023

    4.0
    Not worth it
    • Leisure trip
    • Couple
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    Me and my wife both had food poisoning after eating and couldn’t really enjoy our stay , they really need to make sure they serve fresh and clean food as many mosquitos and other insects sit on food and this must be taken care of

    The staff was kind and attentive

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Heritage Premium Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    There were people making noise outside the room until late at night.

    Pool

    Stayed in October 2023

  • Reviewed: 29 May 2023

    2.0
    not worth your money and time.
    • Leisure trip
    • Family with young children
    • Heritage Premium Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    staff, food, service and also quality. everything.

    just the marketing

    Stayed in May 2023

  • Reviewed: 4 May 2023

    1.0
    Waste of money
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    Nothing as such to like about the place

    Stayed in April 2023

  • Reviewed: 3 May 2023

    6.0
    It was OK not great
    • Leisure trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights

    Room size was small in comparison to charges Rs 25000 per room per night. Too expensive not worth ii

    It was a routine breakfast not great

    Stayed in April 2023

  • Reviewed: 2 May 2023

    10
    I had a great time at the resort and it is well maintained property. Everything about the property and the experience th
    • Leisure trip
    • Family with young children
    • Heritage Premium Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 2 nights
    • Submitted via mobile

    None

    The lush green garden and hospitality by the staff was amazing. They keep you engaged with different activities to make your stay memorable.

    Stayed in May 2023

  • Reviewed: 14 April 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Heritage Superior Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night

    It is not value for money. The amount of money you pay for a single day would make you use all facilities, making you feel you are ticking off tasks. I think it is best suited for Marriage and film shoots.

    It's a place where you can go for a staycation where you will be pampered. It's a lovely big property, has a good location, is family-friendly and is a place you can relax over the weekend. Have activities for you and the kids to do.

    Stayed in January 2023

  • Reviewed: 9 April 2023

    10
    most relaxing weekend at this property & awesome food
    • Leisure trip
    • People with friends
    • Heritage Premium Room - Complimentary Evening Hi-Tea & Snacks with Live Music
    • Stayed 1 night
    • Submitted via mobile

    there is nothing not to like

    beautiful property

    Stayed in April 2023

Showing 76 – 100

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