The location was superb.

Stayed in July 2023

Best view one can get in a resort in Ooty hands down

Stayed in June 2023

They charged Rs 240/- for the tea kit. Normally this is complimentary 😃

The location was apt for us

Stayed in April 2023

The in room wifi was a little problematic, but worked ok for the most part.

Great service. The staff was helpful. The food was great. The main attraction is the location. The property is very well maintained and the reception staff arranged all the sightseeing trips. The whole trip was seamless.

Stayed in March 2023

The living area had a step which was not easily visible due to the same tile colour which could be risky - better to have some demarcation there.

Location and view from the rooms was great. Staff was friendly and helpful. Food was ok but.

Stayed in January 2023

Food

the location is beautiful, on top of the hill and near to main market . but food is pricey for the quality and quantity. not much food options.

Stayed in December 2022

The quality of tea was below average. Being in Ooty, which is a tea growing place,we expected more. The Deluxe rooms while neat and clean was poorly lit. One wouldn’t want to spend much time inside the room.

The property itself is very pretty. It’s a bit of a find from the main road leading to Coonoor but the views are unmatched. The bonfire which was lit every night was really enjoyable.

Stayed in June 2022

Washrooms were not bad but can’t say they were very clean.

location is amazing, well maintained and manicured lawns and plants. Spacious cottages.

Stayed in June 2022

The cafeteria was way too distant especially for older people to take that many steps from the room and climb back down through the stairs. Also the breakfast could have a little continental option as it was pure south indian + bread and butter with egg. Given its cold in Ooty i would prefer to have carpet on the floor as it was too cold. Like heater was making lot of noise we couldnt sleep. Housekeeping needs to be alert about these things. Overall very good experience.

Ambience of the location. Very well behaved staff.

Stayed in May 2022

Availability of food variety in kitchen / restaurant menu card . Food/ snacks Availability in the room. Variety in breakfast. No liquor available. No tandoor- based food available. No refil of toiletries like body wash/ body lotion

The valley view from valley facing room. Size of room. Hospitality of staff. Delicious South Indian breakfast and the humble way of serving. View from the hotel. Ample car parking space. Location of the hotel.

Stayed in May 2022

Ability to get a room of my choice... cost of stay is pretty high compared to the facilities provided... limited options around food

Friendly and helping attitude of the staff.... Cleanliness of the rooms..... location of the resort... decent food

Stayed in December 2021

Location, courteous and helpful staff

Stayed in February 2024

The rooms are situated on the elevation connected by stairs and can be bad for people with knee problem. The breakfast and dinner food is not great at all.

Location and evening bonfire with the view is the most attractive thing about this property.

Stayed in January 2024

Food items available were limited. But nonetheless, I can’t complain as taste and price was par for the course.

Excellent location over a hill, overlooking a small settlement on the outskirts of Ooty. Being at a height, the entire resort was covered in cloud and mist and it was just surreal. Rooms were large, nice and clean. Excellent network reception and good quality wifi which I would not expect in a hotel, let alone in a hotel at such a secluded location. Entire property is beautifully managed and it makes one feel that we are amidst the raw nature.

Stayed in October 2023

NOT SO GOOD THINGS ABOUT THE PLACE : - Staff warmth : Guests go all the way driving from far and wide to a Hill Station resort to feel welcome and loved and well taken care of. However that was sorely missing here from the team, except for a few. Shankar in the restaurant service was particularly good. The rest of the team were just doing their jobs and somehow does not seem to be enjoying it. The Food service staff, the housekeeping team, the bell boys, front office team, the manager were all looking a bit lost and sad; maybe need a bit of motivation from the management. THINGS WHICH DEFINITELY NEEDS TO IMPROVE : - Jaded room interiors a) Bathroom vanity counter : always wet and messy Black plastic tray looks cheap. b) Bathroom floor : wet, slippery and risky for kids and elderly c) We did not get hand towels , moisturizer ; stayed for 3 night in 2 rooms d) Leaky and hard taps : both in the bathroom and pantry e) No dish wash soap in the pantry f) Telephones : Not always picked up by the room service and reception; messages getting missed out. g) Asked for an extra blanket and bedsheet; bedsheet was refused h) No night lamp in the room; have to leave the bathroom door open with the exhaust fan running through the night i) Windows have only heavy curtains and no sheer curtains; Net result : zero privacy j) Drinking water does not get replaced regularly k) Need two people to pour fresh water in the tacky kettle l) TV channels : Reception does not have a clue which channels come m) Refused iron box; hotel does not have as per the F/office k) Bed sheets were not very clean n) Kids age limit for charges : Policy was not transparent o) Basic service like providing a help for carwash not available p) Hardly any facilities or play area for kids q) Evening Bonfire : was boring. no music or hotel staff r) No guest relations person; s) Extremely rude transport person and driver arranged by the hotel. Great property; but needs to be looked at

- The location and the view : absolutely fantastic. One of the best views of the valley in Ooty. Oodles of fresh air, serene and peaceful surrounding. - The food : Food is simple and freshly made. The Idlis, Vadas, Dosas and the Pooris were all well made, thanks to chef Rajan. However do not have very high expectations for a luxurious resort food and you would be left disappointed.

Stayed in August 2023

The food served in the restaurant as well as the price range. Quality of food could have been better for the rate they charge for rooms.

Well maintained rooms and surroundings.

Stayed in August 2023

pathetic place, location, food, staff, cleanliness, everything horrible to the core. No body should stay here and spoil their holidays.

Nothing

Stayed in June 2023

The room was not clean. The towels were frayed. the pillowcases were not clean. Too much walking for elderly people like us. We wanted a room with a view, were willing to pay more and they said they could not oblige. We left one day earlier

The breakfast was okay. Room service was good.

Stayed in June 2023

Excellent location and a well maintained property.

Stayed in May 2023

The food menu was not upto the mark. Felt bit expensive. The options was also very less.

Location was quite good. Did not think in spite of being close to the city which is like 4-5 km away it was calm and quite.

Stayed in May 2023

After looking into photos of property we booked the property but rooms for Deluxe are not up to the mark. Deluxe rooms do not proper ventilation and view. Booked for two female only, still they gave us last room of the property. We requested them twice to change our room but they did not bother to care about it. After that next morning we had harsh conversation with them but they were not ready to understand and not ready to change our room. They had empty rooms still they were not ready to upgrade it. At one point we were ready to pay them to upgrade our room but they were not ready to listen us. Reception staff is very stubborn. Food : They have very limited menu for Morning Breakfast. They hardly serve 4/5 hot food items and serve only one fruit and that is Papaya. Ooty has wide variety of exotic fruits still all three days they served us papaya only. We paid more than 25k for three nights but it’s not worth. Housekeeping staff is good and Restuarant staff is also helpful.. but we talk about overall management then they need to improve a lot.. They should show some empathy towards tourists ..

Stayed in April 2023

The view of the hotel was not good. The breakfast was ok but the spread was not great. When you're paying more that 7000 Rs, you would expect some good services along with amenities

Stayed in April 2022

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in July 2023