Opposite SVC Cooperative Bank, off Nehru Road, Vakola, Santacruz East, Santacruz, 400055 Mumbai, India
#9 of 57 Holiday rentals in Mumbai
Guests' ChoiceBased on 25 apartment reviews
8.7Cleanliness
9.0
Comfort
9.3
Location
8.5
Facilities
8.6
Staff
8.9
Value for money
8.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 May 2024
Mitesh
United KingdomThe room was clean. Staff were accommodating.
Stayed in April 2024
Reviewed: 27 April 2024
Nishanth
Indiamostly nothing.. everything is good.. no complaints.
clean rooms, good and tasty food, generous and kind helpful staff..
Stayed in April 2024
Reviewed: 21 April 2024
Arun
IndiaThe breakfast had limited option in breakfast for vegetarians.
The room size was nice with a very polite staff & team. They were helpful and courteous.
Stayed in April 2024
Reviewed: 16 April 2024
Maximilian
GermanyKitchen accessories were missing, but provided after asking staff.
Clean and new
Stayed in March 2024
Reviewed: 2 April 2024
Rupalim
IndiaBreakfast was just okayish.
The room and ease of check in...
Stayed in March 2024
Reviewed: 31 March 2024
Maximilian
GermanyCooking equipment missing
Nice and quite new, helpful staff.
Stayed in March 2024
Reviewed: 28 March 2024
Dsouzamathias
IndiaNeat, clean & well maintained (new) apartments. All amenities were as described.
Stayed in March 2024
Reviewed: 26 March 2024
Bhargav
IndiaCheck-in & Check-out timing could be adjusted a bit as 2 PM check-in is too late. If price could be reduced a bit it would be exceptional.
Breakfast was good with multiple items. Location was nice with everything available nearby. Price was a bit high but noticed that all the properties had similar price range so it`s fine I feel. It`s quite near to airport as well.
Stayed in March 2024
Reviewed: 22 March 2024
Karan
IndiaHow breakfast is served could improve. But this is not a major concern. Quality of breakfast was decent.
Best part was the staff followed by the cleanliness, the comfort, and the amenities provided at the property. It is located close to BKC, which is known to be a pricey location, and this hotel provides you a good value for money accommodation in that area.
Stayed in March 2024
Reviewed: 22 March 2024
Tuhin
IndiaThere's nothing we didn't like. We are happy that we found a beautiful place at Vakola that too with a reasonable cost.
It was well furnished. All the important household items are at one place. Be it a washing machine or a microwave or an induction cook tool. The best part is everything is properly placed in the room so we didn't have to rush out for anything. I think for anyone who is looking for a comfortable stay these are one of the most important areas to be looked after.
Stayed in March 2024
Reviewed: 11 March 2024
Avantika
IndiaThe value on the booking.com was 4240 which on the desk changed to 4748 (tax was not a part earlier) almost 5K for a day too expensive.
The Place was clean and well lit..
Stayed in March 2024
Reviewed: 11 March 2024
Vaz
IndiaThe stay was just perfect for 2 of us. Would definitely recommend to others
Stayed in March 2024
Reviewed: 25 February 2024
Gandhi
IndiaFood was normal.
Liked every bit of my stay. Exactly what I expected. Please do nit commercialise this place too much and keep up the cleanliness!
Stayed in February 2024
Reviewed: 4 May 2024
Tukaram
United KingdomHad to sleep on the floor
Nothing,
Stayed in May 2024
Reviewed: 24 March 2024
Payal
IndiaThe room was way too small as compared to the photos that were shared on your website. The room was full of dust and empty water bottles in the CLOSET! The host had only provided 3 small water bottles where as atleast 1 ltr bottles per person are expected, they did give 3 more bottles next day in the morning. The breakfast offered on your website was continental and we got- chole bhature (super oily), sabudana khicdhi (again super oily), bread butter & jam, bananas and melon + tea & coffee and eggs. We expected few more items as compared to the price I paid!!
Stayed in March 2024
Reviewed: 24 March 2024
Anastasiya
UzbekistanBreakfast: The breakfast area was extremely small and poorly maintained. Upon arrival, it was already full, leaving us unable to enjoy anything other than tea before leaving the breakfast space. Bathroom: The bathroom was quite uncomfortable, as the shower leaked onto the toilet every time it was used, resulting in everything becoming wet. Towels: The towels provided were old and discolored. While they appeared clean, they were definitely showing signs of wear and tear. Payment Options: Unfortunately, the hotel was unable to process payment through any of the cards we possessed, despite them being widely accepted elsewhere. This left us with no choice but to pay in cash.
When I booked this hotel, I understood what I was getting for the price—affordable, safe, and clean accommodation for less than a 9-hour stay. The hotel's proximity to the airport was a major factor for us, as we were in Mumbai for just one day
Stayed in March 2024
Reviewed: 18 March 2024
Ramachandra
IndiaCertainly breakfast. Only upma, and bread toast, alu Paratha. Tea They can definitely improve upon this.
Stayed in March 2024
Reviewed: 25 April 2024
Cine
IndiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 10 April 2024
Amitkumar
United Arab EmiratesThere are no comments available for this review
Stayed in April 2024
Reviewed: 28 March 2024
Sailee
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 23 March 2024
Darshan
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 6 March 2024
Kesharwani
IndiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 6 March 2024
Minesh
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 1 March 2024
Shashank
IndiaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content