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Reviews of The Imperial, New Delhi 5 stars

Janpath, Connaught Place, 110001 New Delhi, India

#3 of 1,264 hotels in New Delhi

Guests' Choice

Review score

Based on 577 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    Overall very good.
    • Business trip
    • Group
    • Deco Room
    • Stayed 3 nights
    • Submitted via mobile

    Oily parata.

    Fruits.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Epic property with wonderful service.
    • Business trip
    • Solo traveller
    • Imperial Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great.

    Amazing property, service and ambience.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Gorgeous haven in Delhi
    • Leisure trip
    • People with friends
    • Imperial Room
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is just beautiful. It’s designed beautifully and maintains its original character. Every little detail is in place and the staff and service is. Beyond perfect. It’s not a cheap hotel and everything you wish to purchase costs accordingly but it’s located well and we would often scroll out to eat and drink. The breakfast was just superb with the largest variety of food.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing!!! Everything.is PERFECT!!

    The stay at the Imperial is always a perfect moment out of time. Everything is perfect. The atmosphere is so special, you feel as a special guest.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Outstanding experience in every way. Highly recommend staying.
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 7 nights

    I was disappointed not to be able to use the main swimming pool. While I understand it needs annual servicing, it would have been good to have been informed before we arrived. It was out of action for the 7 days we stayed - a long time. A smaller pool was provided but it was hard to find a free seat by the pool. In addition the work on the pool affected the gym, with constant drilling. When the drilling stopped the gym was excellent - extremely clean and well maintained with new equipment. I enjoyed using it. The staff at the gym were outstanding - professional and extremely helpful. They also provide first class yoga sessions - for free - worth attending!

    The historic and beautiful Art Deco building provides a unique and memorable experience. The hotel boasts one of the largest private art collections in the world, with the artwork displayed on the walls visually representing important moments in India's history. An absolute treasure of art to discover. The staff were outstanding - friendly, helpful, experienced and always professional. We loved the first-class service provided, and greatly appreciated all the staff we spoke to, in particular Chandra who looked after our room with finesse, and Nitin who served us at breakfast, remembering our particular requirements. We also had informative chats with Louis Sailer and Surender Singh Thakur who impressed on us value of the building and its art, as well their genuine passionate for providing the highest level of customer experience. We appreciated the hotel providing as much bottled drinking water as we needed, in addition to an extravagant breakfast. Brilliant location - close to everything and lots to do and see in walking distance of the hotel.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Brilliant in every way . Some excellent touches that other hotels could learn from. Everything from the house pens to th
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    All the staff especially Surinder are amazing and do their level best to look after you . Amrik Klair

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Imperial Room
    • Stayed 2 nights
    • Submitted via mobile

    Main pool closed but no discount offered.Secondary pool adequate but not great.

    Good breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Old fashion elegance meets quality service
    • Business trip
    • Solo traveller
    • Imperial Room
    • Stayed 2 nights

    Helpful staff and decent choice for breakfast. Good Spa.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Hidden Gem. Their punchline encouraged my Taj visut
    • Leisure trip
    • Couple
    • Grand Heritage Room
    • Stayed 5 nights
    • Submitted via mobile

    Need to think of something that we did not like !!

    Excellent property, great service. Friendly staff. Good restaurants too

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Wonderful hotel with all you ever need
    • Leisure trip
    • Couple
    • Imperial Room
    • Stayed 2 nights
    • Submitted via mobile

    The complementary yoga session was alright, but I would expect more when you're in the epicentrum of yoga-nations.

    The staff helps out a lot, they are always greeting you, always answering immediately on the phone at the reception, the breakfast is excellent, you can order a cab within a few minutes and there are plenty of options to eat and enjoy yourself within the compound.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Best hotel ever?
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Everything! Architecture and restoration are stunning. Large rooms. Bathroom had both bath and separate shower. Breakfast was amazing. Fabulous service. Pool was great, on arrival we recieved a hamper provided containing cold water, glasses and cold face towels.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Excellent stay once again. Thank you.
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 3 nights
    • Submitted via mobile

    Na

    Everything was just great. The property is grand and full of character and spotlessly clean.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Another fantastic stay
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    We had a fantastic two nights at the Imperial. The rooms very fantastically spacious, well equipped and comfortable. The staff were as always, attentive and professional but not too full on. We ate both evenings at hotel restaurants and had fantastic meals. Overall with the location and hotel amenities, the Imperial remains my hotel of choice when in Delhi.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Heritage Room
    • Stayed 3 nights

    As a regular guest I appreciated that the hotel reopened outdoor terrace for breakfast and dinner. The check-in in the room was a nice new touch. And the pool is exceptional!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Loved it! Absolutely stunning building, room and facilities.
    • Leisure trip
    • Couple
    • Imperial Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a funny sewage smell by the pool

    Loved it! Absolutely stunning building, room and facilities.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast for anyone who has an egg and milk intolerance is poor. This is a shame considering the vast amount of food on offer.

    Large room, lovely grounds, helpful staff

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Amazing stay - the whole team are lovely and made it an absolute pleasure for us as we had a young child with us.
    • Leisure trip
    • Family with young children
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing negative - everything was perfect

    Everything but mainly the service - it was fantastic!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 3 nights

    Our stay at this exceptional hotel has been an unforgettable experience. This has been our home away from home in Delhi when we first lived there some 30 years ago. We highly recommend the Imperial. If time and resources allow it, we will come back. Florian Steinberg & Liliana Marulanda Montes

    Stayed in February 2024

  • Reviewed: 16 April 2024

    10
    Highly recommend
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    Spice route restaurant wasn’t as special ambience as rest of hotel but food was good.

    Excellent and beautiful

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Staying at The Imperial was the most luxurious, restful way to finish our Indian holiday.
    • Leisure trip
    • Group
    • Heritage Room
    • Stayed 3 nights
    • Submitted via mobile

    The tap in our bath/shower needed repairing & made turning the water on a little difficult. Everything else was wonderful!

    The spacious bedroom, attentive & helpful staff, wonderful facilities - restaurants, cafes, bar, pool.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    One of the best hotels in the world
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    One of the best hotels in the world, a piece of India's history and a superb experience. Everything about the hotel was pure excellence.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Excellent 5-Star Stay in Dehli
    • Leisure trip
    • Solo traveller
    • Heritage Room
    • Stayed 1 night
    • Submitted via mobile

    The staff, the services, the accomodation is all very top notch. Little details always provided. Experts only here. The property is fantastic, inside out, and throughout is like walking through a massive art gallery. Well-maintained historical place that doesn’t feel dated at all. Excellent 5-Star stay, consistent across the board.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Heritage Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing heritage hotel.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Heritage Room
    • Stayed 3 nights

    Extraordinarily friendly and courteous staff, made us feel so welcome and well-looked-after. Utterly gorgeous hotel. You can get lost in any of the common spaces looking at the art and antiques. Rich with history, including a table at which Gandhiji and Pundit Nehru sat, which makes your hair stand on end. Cannot recommend more.

    Stayed in April 2024

Showing 1 – 25

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