CST Road KALINA, SANTACRUZ EAST, Santacruz, 400098 Mumbai, India
#231 of 672 hotels in Mumbai
Guests' ChoiceBased on 851 hotel reviews
6.9Cleanliness
7.5
Comfort
7.5
Location
7.9
Facilities
7.2
Staff
7.8
Value for money
6.9
Free WiFi
6.5
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End of dialog contentReviewed: 20 May 2024
Nitin
IndiaThis hotel is fine for one night stay, but nothing special about it. breakfast was not good, very very few options. Feels more like hostel rather than hotel.
Room size and room was good for a single person, for just a night stay its fine hotel. Location is the main plus point as it is located in BKC. That is the reason i opted for this hotel.
Stayed in May 2024
Reviewed: 11 May 2024
Avinav
IndiaThere were mosquitoes in the room, but they have provided All Out a mosquito repellent liquid.
Friendly staff, location is near to US VAC and US consulate. Food was really good. Room and washroom was clean. Locker was available in the room. You can keep your luggage at the reception. Breakfast was good. Room service was also good.
Stayed in May 2024
Reviewed: 26 April 2024
Gaurav
IndiaMosquitos terrible and room service is horrendous
Amazing place
Stayed in February 2024
Reviewed: 27 March 2024
Kute
IndiaEntertainment was not working even informing him they didn’t took the action on it
Stayed in March 2024
Reviewed: 26 March 2024
Apoorv
IndiaPoor service standards for the price they charge. They did not have my room cleaned despite me reminding them multiple times.
Good location.
Stayed in March 2024
Reviewed: 23 March 2024
Joseph
IndiaBreak fast was bad could have arranged better items
Location close to US Consulate and restaurants
Stayed in March 2024
Reviewed: 8 March 2024
Avneesh
NorwayThe room service from the reception could be a lil better I think. Scope of improvement in the wifi accessibility and connection.
I think I had a good experience here as they have minimalistic rooms just as i prefer. No extra decorations, with too much going on in a room. Nice, cozy, well lit, with great facilities and great view. You get the feel that - Damn, I am happy that I spend my money here.
Stayed in March 2024
Reviewed: 12 February 2024
Arran
United Kingdom-There’s a small room for improvement on room cleanliness and security
-Great location for a show at the Jio Centre. -Friendly staff and useful communal area -Breakfast pack delivered each morning to bedroom door
Stayed in February 2024
Reviewed: 18 January 2024
Sundra
South AfricaWe didn’t know that the premises was next to a Highway that was busy day and night. Double glass glazing could solve the noise issue. The rooms could have been cleaner too.
The location was great for our needs. Our flight home from India was out of Mumbai and so we decided to spend 4 days there to do some shopping. We were close to a major mall, the airport and the shops we needed. The staff was friendly and helpful. The meals we ordered were great too.
Stayed in January 2024
Reviewed: 15 January 2024
Adil
IndiaBed/room was stinking, may be because of continuous use of AC & there was no Air circulation for fresh air in the room.
Location, Atmosphere, Common seating space
Stayed in January 2024
Reviewed: 15 December 2023
Shah
IndiaRooms AC temp should have been easily 21 C. It was a hot day.
It was a nice experience.
Stayed in December 2023
Reviewed: 29 November 2023
Irshad
IndiaWiFi was practically not available despite repeated request the hotel failed to do anything about it. The housekeeping was not responsive and they had to be reminded for request for cleaning or providing water.
We had a large corner room (expensive) so the hotel provided reasonably good breakfast. The location was good if you are there for US Consulate visa related work. Not a suitable hotel for tourists as attractions are very far. The front desk staff is excellent and courteous ready to help. Transport is easily available but taxi just outside tend to fleece so better to get Uber or auto. There is a good vegetarian restaurant close to hotel.
Stayed in November 2023
Reviewed: 11 November 2023
Sandra
United KingdomOur room safe did not open . Battery needed changing. Took over 24 hours to resolve after many calls. Handover between staff of the problem that had not been resolved was poor. Finally a young lady at reception ( apologies I can’t recall her name) came to the room with a man with a key after the battery had been changed to ensure we could get out stuff. Fortunately we had a spare day If not we would have been in dire trouble as the safe had our passports.
An Oasis in a fairly scruffy area We needed to be in this location so were pleased to have found Indie Stays . Clean, good size room with big window so light good. Fairly quiet even though near a busy road. Reception answers phone promptly. Room service good though could have been better with less chillies.
Stayed in November 2023
Reviewed: 8 November 2023
Lysanne
IndiaCleanliness could be a bit better. Breakfast served in the morning was very less.
Spacious room big bed good bathroom facilities. Great lounge area
Stayed in November 2023
Reviewed: 3 November 2023
Patel
IndiaBad Linens, bathroom wall leakage into room
Waiting area
Stayed in November 2023
Reviewed: 23 October 2023
Sonalgauttam
Indiano individual washrooms for each dorm. the washrooms are not clean. no hooks to hang clothes
rooms and washrooms layout was good. staff was good.
Stayed in October 2023
Reviewed: 13 October 2023
Ravikiran
IndiaGuidence for 1 st time customer, additional GST, Uncomfortable bed
Free Cofee and Staff Support
Stayed in October 2023
Reviewed: 3 October 2023
Elizabeth
AustraliaRooms could have been closer to each other and maybe a little more attention for the future booking requests will eliminate this issue in future.
Location and facilities were great. Though requested for rooms to be close to each other, it was not arranged and rooms were one floor apart which caused a little bit of issue, but anyway since the service staff was efficient, nothing bad to say about our stay there. Hotel promised to get us rooms close to each other during our next stay, which was kind and efficient. Rooms were quite comfortable and noise was okay during night time. Though WIFI was not available for 6th floor it was okay in the lobby and on the lower floors. Staff was exceptional and breakfast was served in the rooms and was perfect for our needs. Location was very near to the US Consulate and there were taxis available in front of the hotel most of the times during morning. If not, gate person will arrange a cab for you on request.
Stayed in October 2023
Reviewed: 27 September 2023
Pratyaksh
IndiaLinen could have been fresh everyday
Staff
Stayed in August 2023
Reviewed: 23 September 2023
Devika
Indiait’s bright colourful and clean with good staff. the price for dorms could be little less though.
Stayed in August 2023
Reviewed: 22 September 2023
Faizal
IndiaNil
Excellent services
Stayed in September 2023
Reviewed: 25 August 2023
Priyam
IndiaLil cleanliness should be enhanced
Very functional and budget
Stayed in August 2023
Reviewed: 23 August 2023
Nikita
South AfricaThe lockers were too small for big suitcases. It seems unsafe but luckily I didn't have any issues. The AC in the room was too cold. And the bathroom was always hot. It's very easy to catch a cold with such a big difference in temperature. There were hidden fees that weren't included on Booking.com. Overall, this hostel is quite expensive. For the price I paid, I could've stayed in a private room somewhere else. But if it was cheaper, and the value for money was good, I would stay there again.
The staff were friendly and very helpful. The bed was comfortable. I liked that they have a common area at reception where you can eat and work online. The food I ordered at reception was delicious.
Stayed in August 2023
Reviewed: 17 August 2023
Prakash
IndiaCurtains at beds are not completely closed, so it is too cold to bare chilling and privacy.
It is affordable for single travel or business trip
Stayed in August 2023
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