Near from downtown and was clean.

Stayed in May 2024

Breakfast was quite average with just 2-3 options (plus fruits, canned juice, tea/coffee etc). This is the least option I have seen in any property, so far. There was no live counter which was a big disappointment. For any extra dish (beyond the available options), guest were charged. The restaurant was very small with space for hardly 20 guest at one time. Entire restaurant was managed by just 2 staff members, affecting the service, cleanliness etc.

The Family Room was great. Very comfortable and spacious with 2 bathrooms, which was a pleasant surprise. The beds were very comfortable. Overall, it was just fantastic! The staff at this hotel were very courteous and helpful. They made our stay very comfortable. Food was good, considering all the preparations were without ginger and garlic. Room service was excellent.

Stayed in May 2024

They forgot to put few things in the room. Had to call them. They didn’t ensure the room was equipped with all before allotting

Location and staff

Stayed in May 2024

- Tap leakage in basin. - Cleanliness in rooms (some flies/ insects) were observed.

- We didn't have time for breakfast. - Location is excellent! - Reception staff helped us in a difficult situation that our VB ex had delayed by 11-12 hrs. We were sure to have missed onward train at Delhi. We could somehow manage flight booking (Jammu- Delhi) & they arranged taxi drop off for us upto Jammu airport.

Stayed in May 2024

Food ordered was not served on time! Repeated reminders had to be given

The location is excellent Rooms are comfy n clean with all amenities

Stayed in April 2024

There was a weird sewer smell in my room, that needs to be fixed.

Breakfast was good and rooms were good and it is cheap.

Stayed in April 2024

The rooms can be improved a little more in terms of cleanliness & decor.

This was our second stay at this hotel. I would like to point out the amazing staff especially KAKA RAM. He went above & beyond for us especially considering we were a large group of 8 people. KAKA RAM was immensely friendly, polite, and looked after our needs with a smile on his face at all times.

Stayed in February 2024

Every thing.

Food very good.

Stayed in February 2024

no possibility of early checkin, checkin and checkout time is exactly same so technically you can’t get the room at exact 12pm

very close to the station

Stayed in April 2022

The hotel was at very good location,just infront of railway station . The staff was nice and polite. Food was awesome.

Stayed in July 2021

Room size not up to the mark, very disappointing about cleanliness,Full room filled with mosquito I don't know how people stay here , we request for mosquito killer but nobody focus About this..if you need something in your room like water or etc.then you call them more than three times because nobody focus on you and your order

Food was great but service was slow

Stayed in May 2024

Scarcity of staff

Neat and clean

Stayed in May 2024

opposite from Railway station

Stayed in March 2024

Hospitality and services was extremely excellent just loved it clean and hygiene rooms

Stayed in March 2024

Rooms are superb 👍👍 really enjoyed stay staff is very cooperative reception staff is really good provides free pickup and drop to banganga. Beautiful lawn full of flowers really worth it

Stayed in March 2024

Clean rooms with good ambiance

Stayed in March 2024

Just opposite to railway station thumbs up to their location and hospitaltality , hot water comes 24 hours centralized heated rooms Neat and clean reception staff is very cooperative provides us check in before 4 hours

Stayed in March 2024

Stay was comfortable Rooms are spacious Food is also tasty

Stayed in March 2024

Rooms are neat and clean service is good location is prime

Stayed in March 2024

Their room and their room service rooms are very spacious clean hygienic. Food is also good when i entered the hotel receptionist welcomed with their smiles and guides us for our yatra strongly recommended

Stayed in February 2024

I would like to say that hospitality was awesome and specially food. Special thanks to Kaka Ram for delicious food and would like to visit again and will recommend the same to others too property was clean and ambience was too good so thanks to Kalka Royal for give us such good experience

Stayed in January 2024

Hot water 24*7 rooms were clean and spacious food was good

Stayed in January 2024

The staff was horrible. They take advance money and then dont provide any facilities. Before booking they provide pickup and drop to Baal Ganga, but on actual they don't provide when u need

The staff was horrible. They take advance money and then dont provide any facilities. Before booking they provide pickup and drop to Baal Ganga, but on actual they don't provide when u need it

Stayed in December 2023

Perfect location Just opposite to railway station best food best service

Stayed in September 2023