Railway Road katra, 182320 Katra, India
#9 of 58 hotels in Katra
Guests' ChoiceBased on 56 hotel reviews
8.1Cleanliness
8.3
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.5
Value for money
7.9
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Showing 1 – 25
Reviewed: 31 May 2024
Dhamashree
NepalNear from downtown and was clean.
Stayed in May 2024
Reviewed: 27 May 2024
Arun
IndiaBreakfast was quite average with just 2-3 options (plus fruits, canned juice, tea/coffee etc). This is the least option I have seen in any property, so far. There was no live counter which was a big disappointment. For any extra dish (beyond the available options), guest were charged. The restaurant was very small with space for hardly 20 guest at one time. Entire restaurant was managed by just 2 staff members, affecting the service, cleanliness etc.
The Family Room was great. Very comfortable and spacious with 2 bathrooms, which was a pleasant surprise. The beds were very comfortable. Overall, it was just fantastic! The staff at this hotel were very courteous and helpful. They made our stay very comfortable. Food was good, considering all the preparations were without ginger and garlic. Room service was excellent.
Stayed in May 2024
Reviewed: 24 May 2024
Saravana
IndiaThey forgot to put few things in the room. Had to call them. They didn’t ensure the room was equipped with all before allotting
Location and staff
Stayed in May 2024
Reviewed: 23 May 2024
Amod
India- Tap leakage in basin. - Cleanliness in rooms (some flies/ insects) were observed.
- We didn't have time for breakfast. - Location is excellent! - Reception staff helped us in a difficult situation that our VB ex had delayed by 11-12 hrs. We were sure to have missed onward train at Delhi. We could somehow manage flight booking (Jammu- Delhi) & they arranged taxi drop off for us upto Jammu airport.
Stayed in May 2024
Reviewed: 30 April 2024
Rajeev
IndiaFood ordered was not served on time! Repeated reminders had to be given
The location is excellent Rooms are comfy n clean with all amenities
Stayed in April 2024
Reviewed: 9 April 2024
Shubham
SingaporeThere was a weird sewer smell in my room, that needs to be fixed.
Breakfast was good and rooms were good and it is cheap.
Stayed in April 2024
Reviewed: 27 March 2024
Mrbharatk
CanadaThe rooms can be improved a little more in terms of cleanliness & decor.
This was our second stay at this hotel. I would like to point out the amazing staff especially KAKA RAM. He went above & beyond for us especially considering we were a large group of 8 people. KAKA RAM was immensely friendly, polite, and looked after our needs with a smile on his face at all times.
Stayed in February 2024
Reviewed: 21 February 2024
Rajesh
IndiaEvery thing.
Food very good.
Stayed in February 2024
Reviewed: 22 April 2022
Shikha
Netherlandsno possibility of early checkin, checkin and checkout time is exactly same so technically you can’t get the room at exact 12pm
very close to the station
Stayed in April 2022
Reviewed: 15 July 2021
Saumya
IndiaThe hotel was at very good location,just infront of railway station . The staff was nice and polite. Food was awesome.
Stayed in July 2021
Reviewed: 24 May 2024
Harish
IndiaRoom size not up to the mark, very disappointing about cleanliness,Full room filled with mosquito I don't know how people stay here , we request for mosquito killer but nobody focus About this..if you need something in your room like water or etc.then you call them more than three times because nobody focus on you and your order
Food was great but service was slow
Stayed in May 2024
Reviewed: 12 May 2024
Rajendra
IndiaScarcity of staff
Neat and clean
Stayed in May 2024
Reviewed: 16 March 2024
Neha
Indiaopposite from Railway station
Stayed in March 2024
Reviewed: 16 March 2024
Rocky
IndiaHospitality and services was extremely excellent just loved it clean and hygiene rooms
Stayed in March 2024
Reviewed: 12 March 2024
Ayan
IndiaRooms are superb 👍👍 really enjoyed stay staff is very cooperative reception staff is really good provides free pickup and drop to banganga. Beautiful lawn full of flowers really worth it
Stayed in March 2024
Reviewed: 11 March 2024
Ranvir
IndiaClean rooms with good ambiance
Stayed in March 2024
Reviewed: 6 March 2024
Singh
IndiaJust opposite to railway station thumbs up to their location and hospitaltality , hot water comes 24 hours centralized heated rooms Neat and clean reception staff is very cooperative provides us check in before 4 hours
Stayed in March 2024
Reviewed: 6 March 2024
Arpit
IndiaStay was comfortable Rooms are spacious Food is also tasty
Stayed in March 2024
Reviewed: 4 March 2024
Soni
IndiaRooms are neat and clean service is good location is prime
Stayed in March 2024
Reviewed: 1 March 2024
Varun
IndiaTheir room and their room service rooms are very spacious clean hygienic. Food is also good when i entered the hotel receptionist welcomed with their smiles and guides us for our yatra strongly recommended
Stayed in February 2024
Reviewed: 31 January 2024
Vikas
IndiaI would like to say that hospitality was awesome and specially food. Special thanks to Kaka Ram for delicious food and would like to visit again and will recommend the same to others too property was clean and ambience was too good so thanks to Kalka Royal for give us such good experience
Stayed in January 2024
Reviewed: 16 January 2024
Naman
IndiaHot water 24*7 rooms were clean and spacious food was good
Stayed in January 2024
Reviewed: 6 December 2023
Kalrav
IndiaThe staff was horrible. They take advance money and then dont provide any facilities. Before booking they provide pickup and drop to Baal Ganga, but on actual they don't provide when u need
The staff was horrible. They take advance money and then dont provide any facilities. Before booking they provide pickup and drop to Baal Ganga, but on actual they don't provide when u need it
Stayed in December 2023
Reviewed: 30 September 2023
Naman
IndiaPerfect location Just opposite to railway station best food best service
Stayed in September 2023
Showing 1 – 25
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