134/8 Durvijayganj, Subash Marg Charbagh, 226018 Lucknow, India
#135 of 210 hotels in Lucknow
Guests' ChoiceBased on 83 hotel reviews
5.9Cleanliness
6.6
Comfort
6.8
Location
7.2
Facilities
6.5
Staff
7.2
Value for money
6.9
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 September 2023
Dinesh
IndiaI was provided with a small room at the beginning saying this is the only room they have available at the moment and that I will be bumped up when another Deluxe double room becomes available. I was bumped up in the evening when I came back.
Linens were clean.
Stayed in September 2023
Reviewed: 25 January 2023
Maurya
IndiaSomething good
Stayed in January 2023
Reviewed: 28 December 2022
Prashant
IndiaStaff , room
Not cleaned bed sheets
Stayed in December 2022
Reviewed: 21 May 2024
Deochake
IndiaWe booked from booking.com and also got the confirmation. We also discussed with hotel owner regarding getting delay to reach the hotel. He didn’t ask for any advance. But once we reached Hotel, the owner denied the booking very arrogantly. Midnight 1 o’clock whole family of 12 people was standing on road to search another hotel. Absolutely worst experience in my life. Hotel owner is not even bothered about this.
Stayed in May 2024
Reviewed: 1 May 2024
Annie
IndiaThere are so many cockroaches in the room, no bucket and mug, no jet spray.. It was horrible. I asked to change the room but the owner was very rude.. he behaved like we are nothing.. we had already paid the amount so unfortunately we had stayed in the room whichever provide by the start . Personally I won't recommend any one to stay in this hotel.
Nothing
Stayed in April 2024
Reviewed: 24 April 2024
Raju
IndiaFood
Stayed in April 2024
Reviewed: 3 April 2024
Brijnath
IndiaRooms
Stayed in April 2024
Reviewed: 28 March 2024
Sandeep
IndiaFood
Stayed in March 2024
Reviewed: 19 January 2024
Vikrant
IndiaScam on the name of hotel, no one stays here the facility is not giving according to the worth. Couples stay here for fun, not safe for family,
Stayed in January 2024
Reviewed: 9 January 2024
Navjot
IndiaIt’s useless property No maintenance no cleaning wash room are dirty bed sheet rotten blankets are smelling like hell they don’t have soap leakage everywhere mosquitoes never ever go their you guys are playing with your valuable customers
Only staff
Stayed in January 2024
Reviewed: 19 December 2023
Saud
IndiaSmelly hotel Bad location ( huge garbage dumping yard just next to hotel) Very tidy room and corridor Overall very bad I’ll not recommend anyone to stay there
Nothing.. Very smelly hotel Not same as pic
Stayed in December 2023
Reviewed: 18 December 2023
Chandra
IndiaNil
Good
Stayed in December 2023
Reviewed: 12 September 2023
Puneet
IndiaBreakfast
Stayed in September 2023
Reviewed: 18 June 2023
Hina
IndiaStaff is not good.
Stayed in June 2023
Reviewed: 16 June 2023
Kumar
IndiaBest hotel in Lucknow. Nice stay and maintenance is too good. Staff is very helpful and cooperative, Rooms are clean and fresh. Everything was perfect thank you for the service. Thank staff for making our stay comfortable
Stayed in June 2023
Reviewed: 11 June 2023
Pandey
IndiaHad great experience there, room was neat and clean , and spacious, amenities were in great condition, room service was good. Easy to locate.
Stayed in June 2023
Reviewed: 26 May 2023
Alexander
RussiaReceived immediately and very quickly
Stayed in May 2023
Reviewed: 24 May 2023
World
IndiaGood
Amazing
Stayed in April 2023
Reviewed: 22 April 2023
Rakshika
IndiaNo parking space Not a good location No accommodation for driver They ask to park the vehicle on road which not safe at all AC and fans were not properly working No proper facilities
Stayed in April 2023
Reviewed: 30 March 2023
Snehal
IndiaStaff is very unprofessional. I was with my mother and grandmother. All three ladies. Staff tried to enter directly without knocking at least 10 times. They opened my door even at night time without our permission or knowledge. They even called us late night around 12.30 for no reason. Worse experience ever. This hotel is dirty, blankets were dirty n full of mud, no facilities were provided, no toiletries. Third class hotel. Dont even think of staying here.
There is nothing here to like. Extremely dirty room, unprofessional staff, nearby area is very very unhygienic. I booked it for 3days but couldn't handle it so we left even after paying full amount.
Stayed in March 2023
Reviewed: 24 March 2023
Rbn
IndiaAmbience
Stayed in March 2023
Reviewed: 23 March 2023
Ajeet
IndiaFood
Stayed in March 2023
Reviewed: 22 March 2023
Manish
IndiaRoom Size
Stayed in March 2023
Reviewed: 2 March 2023
Sbibhas
NepalThey don't clean dustbin n washroom previously used by guests . Dustbin filled with diapers & condoms . Bedsheet were rip in several places .
Staff at counter was good .
Stayed in February 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content