Himalaya Heritage Complex, Sululya, Lower Subhansiri, 791120 Hāpoli, India
#2 of 4 hotels in Hāpoli
Guests' ChoiceBased on 6 hotel reviews
5.0Cleanliness
5.4
Comfort
6.7
Location
8.3
Facilities
5.4
Staff
6.2
Value for money
5.0
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Showing 1 – 6
Reviewed: 6 March 2023
Shahnawaz
IndiaI recently stayed at Kasa Resort, and my overall experience was just okay. While the hotel had some positive aspects, like location, and Heritage park for kids adjacent to the hotel, the prices were a bit high, and I didn't feel like I got good value for my money. 1- The room was clean and comfortable, but the design of the bathroom was a bit weird. I also noticed that some of the amenities in the bathroom were outdated and could have used an upgrade, like a hot water tap in the wash basin. 2- Room and restaurant services were slow, which may be due to a lack of sufficient staff. Though dinner was served within the time, it took at least one hour to get breakfast. The food was delicious and I loved it. 3- I couldn't avail of a wake-up call service because no one picked up my call at reception around 9:30 pm. Even in the morning at 7 am when I left the resort, reception and the restaurant were closed. No tourist guidance service was available and staffs were clueless about the tourist places. 5- Internet connectivity was bad and I had to use my own internet service. 6- I had to pay Rs. 800/night for my driver which was too high. In most of the properties where I have visited, the property owner arranged their stay at no cost. Apart from these issues, the staffs were really polite and nice and I gave a good tip to them.
Stayed in March 2023
Reviewed: 31 May 2023
Navneet
IndiaThere were no western style toilets.
An amazing property with excellent views. The service and food was really good as well.
Stayed in May 2023
Reviewed: 26 May 2023
Yogesh
India1.Unresponsive and rude staff 2.Rooms and beds are small. 3.Bathrooms are small and indian types only. No seperate mugs and bucket for toilets. No stool to sit in bathrooms. 4. No slippers are provided in rooms. 5. Only one water bottle per room per day. 6. No dormitory for drivers u need to pay rs.1000 for that. 7. Breakfast is same everyday and that too not hot if u reach after 9 am. No choices. Staff have a fix answer for everything " yahan aisa hi milta h". 8. Overpriced. Almost everyday it rains here so carry your own umbrella. They don't have it.
Location is good but there are better option in ziro like homestays
Stayed in May 2023
Reviewed: 17 May 2023
R
IndiaProperty is very old. Indian toilet in rooms, small double bed, dirt, dangerous stairs, sleepy staff, no cleaning room on second day, no milk sachet in room.Higher price without facilities.
Breakfast was only one item, no choice at all. Location is good.
Stayed in May 2023
Reviewed: 5 May 2023
Lahiri
IndiaThere are no comments available for this review
Stayed in April 2023
Showing 1 – 6
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