The city view room just parallel to metro station and had to keep drapes all time as ppl could see thru

Stayed in April 2024

The timings of the pool. Would like it to be more flexible- 6 am to 10 pm or so.

Stayed in March 2024

Breakfast is average doesn’t match with the rental they are charging

Good location

Stayed in February 2024

The fridge in the bedroom was noisy. I had to wait 30 minutes to check-in There was a night light that annoyed me as I could not switch it off

The decor The proximity to airport and other facilities The responsiveness to my queries

Stayed in March 2024

Room was not at all value for money. If someone is paying 7000 INR, they expect a clean and confortable room. The washroom was not at all clean. Have stains everywhere. Looks like a 2000-3000 INR room.

The staff and the security arrangements

Stayed in March 2024

After traveling in a long haul flight for 5 hours, we reached Hotel at 730 pm. Though the room was reserved & paid for , from 2pm, the room was not allotted, instantly. We were made to wait for 45 long minutes... under the pretext that we were being upgraded to a premium room. Room No. 325, has a broken wash basin in bathroom.

Dinner & Breakfast was good.

Stayed in March 2024

The staffs (reception) are not accomodating and doesn't attend customers politely and well. And also the staffs at the "Breakfast" are not conciderate no matter how much we explained our situation since we had an important exam to attend on the day and didn't allow us to take a packed bfast to the room! So rude!. Facilities inside the room looks old. Pillows and beds aren't comfortable. Shouldn't categorize as 4 star instead of 3 star.

Location is good. Its nearby airport. and the only ONE staff name "GURUNA"- Assisted us in our luggages and who has shown concern and attended us upon arrival. We're very much thankful to him.

Stayed in February 2024

-

The staff was excellent. In my emergency quickly help by the staff members really appreciated.

Stayed in February 2024

The pool was not quite what the pictures suggested. More of a water feature than a functioning pool and I booked it because of the pool. Needed a clean too.

they let me have an early check in and an upgrade. They could not have been more professional. Great breakfast too.

Stayed in February 2024

Good clean, hygenic room and toilet.. Responsive House Keeping. Decent breakfast spread. Highly skilled staff. Food quality is very good. Enjoyed our stay.

Stayed in January 2024

The property was really old and expensive

location

Stayed in December 2023

The staff was obnoxious in more ways than one. There was no community cation between reservations and reception staff and even within the two departments. My son left a small packet for someone to collect. The driver upon arrival was told that there was nothing for pick up. Then we were told after many frantic calls that there was indeed a packet. I had booked through booking.com and realised that it was in my name. I explained to them but the man wanted to slap on additional 1500 rupees. I had to get on a call with a call center in Manila to change it because the hotel was rude, unhelpful and stubborn. The staff should be ashamed of themselves for all this. A young man called Azad, however was extremely helpful and very pleasant. Many thanks to him. My interaction with the rest of them was pathetic thanks to their uncouth and unhelpful behaviour. I hope the management takes note of this.

I had booked a room for my son who was going back to UK after a holiday. He was there for about 12 hours and said it was very comfortable.

Stayed in January 2024

Front desk team members were confused and messed up my room payments which resulted in disturbing stay at the hotel

Location was good only

Stayed in January 2024

Nothing

We stayed one night before our flight home to the UK. It was a nice comfortable room. Staff were friendly. We were very happy.

Stayed in October 2023

staff not good

Breakfast is good and location goog

Stayed in January 2024

i just loved everything about this beautiful hotel especially the wonderful breakfast which was a feast every single morning. I will definately do another stay for a longer period on my next vacation to India.

the location was absolutely perfect for a couple and everything was so close by. This hotel exceeded my expections in everything. Beautiful Hotel friendly staff exceptional cleanliness everything one can think of having far from home. I wanted to extend my stay just because of this beautiful space.

Stayed in January 2024

24 hour reception. Safe deposit of our luggage throughout the day before check-in. Breakfast was included but we had to check-out at 2am because our flight was at 4:50am. They kindly arranged breakfast to-go for us at 2am without even asking!

Stayed in December 2023

Satisfied

Satisfied

Stayed in December 2023

Keep it up

Stayed in November 2023

Luke-warm food at breakfast buffet

Clean hotel, professional staff

Stayed in November 2023

TV wasn’t working. Aircon not working. Not checked before arrival so eventually fixed. Bed poor. Dark view from window No soap dispenser. Tony soap/shampoo. Wc /shower up two steps which isn’t good in the dark.

Convenient to airport. Had a spa.

Stayed in November 2023

Very clean room and bathroom.Clean linen.Good breakfast.Value for money.

Stayed in October 2023

1.When I booked, it was stated we have city view, but when we got the room, it has no view at all. 2. When we asked to check out slightly late, they said, can check out by 1.00 p.m, but when we wanted to check out at 12.50p.m, the person at the counter asked us to pay Rs2000+. However, we managed to explain. 3. Transportation to the airport, they asked Rs700+. Whereas the taxi outside the hotel only charged Rs300 to the airport.

Nothing fanciful. We stayed in better hotels in Shirdi, Aurangabad and Pune, with better rates, facilities and the staff were friendlier.

Stayed in October 2023

The reservation team response is very poor. They are available only after 11am till 5pm. They will respond as per their wish. I asked for an invoice at the time of checkout, and the staff informed me that it will be available on booking.com.

Location very close to Airport

Stayed in October 2023

They didn't allow early check in.. And i lost a bag there, but they didn't give it back or not ready to give proper response

Location only about location i am satisfied..rest all disappointed

Stayed in July 2023