Kohinoor City, Kirol Road, LBS Road, Kurla West, 400070 Mumbai, India
#122 of 699 hotels in Mumbai
Guests' ChoiceBased on 454 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
7.7
Facilities
7.8
Staff
8.1
Value for money
7.8
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Zaheerulla
United StatesThe food was good and we enjoyed it...
Stayed in April 2024
Reviewed: 4 May 2024
Bandekar
IndiaThere were no tissue papers, Tea and Coffee were very limited, the tooms aren’t sound proof. Outside and upper floor noise was disturbing. Door closing and opening sound was very audible.
The room size, location and cleanliness.
Stayed in May 2024
Reviewed: 4 May 2024
Sameer
IndiaVery clean and large rooms. The hotel is also located on a relatively peaceful road where there is less traffic. It is also close to BKC (4.5 km) so it takes less time to go there. The food served at the hotel is very good and almost like home food
Stayed in May 2024
Reviewed: 14 April 2024
Madhav
IndiaTaste and variety in the spread
Food was average . We have stayed here before. We found now the food wasn’t as great as before
Stayed in April 2024
Reviewed: 2 April 2024
Omanakuttan
KuwaitDinner
Stayed in April 2024
Reviewed: 16 March 2024
Valeri
NetherlandsBooking with discount offers a good value for money. Regular price is too high imo. Good buffet.
Stayed in December 2023
Reviewed: 14 March 2024
N
IndiaRoom service (restaurant) not available.
Room, dinner, Staff Ambience Location
Stayed in March 2024
Reviewed: 26 February 2024
Ismail
United KingdomN/a
Good quality
Stayed in January 2024
Reviewed: 26 February 2024
Satish
IndiaLocation
Courteous staff. Guided well.
Stayed in February 2024
Reviewed: 21 February 2024
Elizabeth
BrazilI had to ask for a hand towel, toilet paper, and even an extra towel. There should have been a hand towel, extra rolls of paper and an extra bath towel. Even one later afternoon when I came back to the hotel, I found that the room had not even been cleaned. That is not ok.
It was close to what I needed to do. Meals were delicious.
Stayed in February 2024
Reviewed: 27 January 2024
Jyothishmathi
India@ room didn't kept basic toiletries like Dental Kit, Soap, Comb etc.. They should keep all these things.
Service was good. Neatly maintained. Only thing @ room didn't kept basic toiletries like Dental Kit, Soap etc.. They should keep all these things. Laundry Service was good and House keeping staffs assisted well.
Stayed in January 2024
Reviewed: 23 January 2024
Shini
IndiaLocation and Traffic
The staff were super helpful. Rooms were neat.
Stayed in December 2023
Reviewed: 18 January 2024
Vi
VietnamFood is good with 3 meal and flexible time, Safety place, Good location, near the Mall
Stayed in January 2024
Reviewed: 17 January 2024
Amipai
IndiaSome painting work was going on in the corridors when we stayed there. We got rooms on the same side that this work was going on due to which it was a little dusty in the corridors. It would have been better if we were informed about it upfront in the reception as it came as a surprise after coming back from our day tour.
The location is good. Taxi and Rickshaw stand was just outside the gate. The main road leading to this hotel was congested but that is not the hotel's issue. All 3 meals were included and there were quite a lot of options in the buffet spread. Taste and quality of food was good too. The hotel was clean and tidy.
Stayed in December 2023
Reviewed: 14 January 2024
Richard
New ZealandProblem with airconditioning but problems were fixed promptly.
Good value for money. Great food and friendly staff.
Stayed in January 2024
Reviewed: 9 January 2024
Zubaida
QatarFree Washing and ironing of 2 pieces stoped
I location Convenient Food Staff
Stayed in January 2024
Reviewed: 5 January 2024
Burhan
IndiaThere should be some in house drinks in the menu even if they have to be non alcoholic and chargeable. The surcharge on cold drinks is a little too much.
Even though it is a 3 star property they do everything better than 3 stars to make sure you have a comfortable stay. The hotel is at a 15 minute walk from the Phoenix mall which is a great plus to the location. The food options in buffet were excellent and the rooms were cozy and comfortable.
Stayed in January 2024
Reviewed: 29 December 2023
Muenzer
BangladeshThe daily kits were missing
The all meals included
Stayed in December 2023
Reviewed: 29 December 2023
Rajdeep
IndiaThe availabilities in the room were not up to the mark and it could make better in someway.. Like the facilities in the Washroom were not quite good..
The buffet was good indeed.. It has got variety in it.. But the taste were lacking somewhat in some dishes.. Overall Good..
Stayed in December 2023
Reviewed: 26 December 2023
Valeri
NetherlandsFor 4000.Rs is it a very good hotel incl all meals in buffet form. For full price 8000 I don't know
Stayed in December 2023
Reviewed: 21 December 2023
Manoj
IndiaEarly Checkin
Location
Stayed in October 2023
Reviewed: 3 November 2023
Piyush
IndiaNA
Decent hotel, they serve very good breakfast, value for money
Stayed in September 2023
Reviewed: 20 September 2023
Rajeev
IndiaVery expensive
Centrally located
Stayed in September 2023
Reviewed: 17 September 2023
G
United Arab EmiratesNothing
Good location
Stayed in September 2023
Francavilla al Mare, Italy
Petrovac na Moru, Montenegro
Saintes-Maries-de-la-Mer, France
Winchester, USA
Unterach am Attersee, Austria
Brasilia, Brazil
Rome, Italy
Hai Phong, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content