14 Union Park, Khar (W),, 400052 Mumbai, India
#32 of 657 hotels in Mumbai
Guests' ChoiceBased on 264 hotel reviews
8.4Cleanliness
9.1
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.2
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
S
OmanThere was a slight smell outside near the property due to nearness to sea during summer season but it was not in control of the property
Loved the theme based room and its location and also the food at their restaurant out of blue
Stayed in April 2024
Reviewed: 4 April 2024
Gita
United KingdomAs soon as you leave the building there’s strong smell of fish throughout the day and evening!! I enquired about the smell and was informed that nearby there’s a fish drying place. If there was no smell I would be happy stay at Le Sutra again.
Nice contemporary feel with lovely frescoes.
Stayed in April 2024
Reviewed: 4 April 2024
Bhavna
SingaporeJust one thing - which I admit is out of the Hotel's control. But on some nights, the nice is unbearable. There's a club nearby that hosts events and so it's really loud and you will be able to hear the bass as you try to fall asleep. The events only end at about 2am! The hotel does provide you with ear plugs though.
The rooms are indeed very pretty and the staff was always helpful and kind. When you check-out, they even give you a nice little gift and thank you for being part of the experience.
Stayed in January 2024
Reviewed: 6 March 2024
Mukeshkumar
CanadaRoom
Reasonably good breakfast - very friendly staff. Very good location near lots of restaurants and clubs. They could have given us a bigger better room but since we booked thro' booking.com guess they try to give better rooms to direct bookings?
Stayed in March 2024
Reviewed: 28 February 2024
Jennifer
Czech RepublicBeautifully maintained and decorated hotel in the Khar district. A clean and calm retreat from the bustling streets.
Stayed in February 2024
Reviewed: 27 February 2024
Catherine
United KingdomNothing!
Really friendly,nice hotel.Spotlessly clean and comfortable with 2 restaurants on site.Will definitely go back
Stayed in February 2024
Reviewed: 24 February 2024
Joe
United KingdomGreat location - ideal to explore Bandra, but also short distance from Juhu. Some nice bars and restaurants very close. Staff were very friendly and accommodated our early arrival. Bedrooms are nice, spacious and cool - seemed good value comparatively to rest of the city.
Stayed in February 2024
Reviewed: 24 February 2024
Allan
MalaysiaA window in the room with a view and free drinks.
The room was very artistic and large. The bar and breakfast attached was excellent. The desk staff was very helpful with our needs and transportation concerns.
Stayed in February 2024
Reviewed: 10 February 2024
Robin
United KingdomQuite a long way to downtown Mumbai.
Easy access to airport. Friendly staff. Excellent breakfast. Good restaurants nearby.
Stayed in January 2024
Reviewed: 4 February 2024
Achla
United KingdomMy room was above Olive Bar & Kitchen so it gets a bit noisy especially on Thursday nights when Olive Bar runs a party night. If you’re stays includes a Thursday night make sure you don’t get rooms overlooking the Bar
Amazing attention to detail in every room Beautifully designed hotel
Stayed in February 2024
Reviewed: 1 February 2024
Erin
United KingdomA lot of food on offer for breakfast plus good service, however the quality was not as good as a lot of other places we have eaten in India. For price of hotel would expect bette and would prefer even spicier local food.
Arty hotel in a fantastic location. The staff were helpful and they offered turn down service everyday. Rooms were super clean, comfortable, and had interesting details within them. Wifi was really strong. If you want to stay in Bandras this is a really good option.
Stayed in January 2024
Reviewed: 30 January 2024
Elaine
United StatesThe restaurant didn’t match the vibe of the hotel but the staff was excellent.
Loved the modern stylish aesthetics of the hotel. Staff was impeccable. Felt safe and in a centrally located area.
Stayed in January 2024
Reviewed: 30 January 2024
Kate
AustraliaThe outside doesn’t quite do it justice but it is a wonderful surprise when you come in.
Fascinating rooms!
Stayed in January 2024
Reviewed: 28 January 2024
Emily
United KingdomNothing
Great location, lovely staff, incense burning in stairwells, nice room, great breakfast
Stayed in January 2024
Reviewed: 27 January 2024
Bhavina
United KingdomThis is next door to Olive Tree, a trendy bar / restaurant. One of the nights the music from Olive Tree was quite loud and went on till late, so not ideal if you want an extra quiet night.
Great fresh breakfast buffet. Not very extensive but what they do have is all good quality. Eggs/ dosa to order. Delicious fresh fruit and juices. Top notch. Plus they packed us sandwiches and fruit for a 5.30am morning checkout. Bonus! Friendly staff.
Stayed in January 2024
Reviewed: 18 January 2024
Nicola
Abkhazia, GeorgiaHelpful staff. Well located for our needs
Stayed in January 2024
Reviewed: 16 January 2024
Ramachandran
SingaporeNothing. For us all was good.
Everything was perfect. We stayed in the TAAL room. Room was spacious, clean. Our child enjoyed the stay and the breakfast. They even packed breakfast for us when we had to leave early morning for a short trip. Very professional staff.
Stayed in December 2023
Reviewed: 8 January 2024
Nilesh
United KingdomLocation to get to but great restaurant next door.
Great service over and above expectations.
Stayed in December 2023
Reviewed: 6 January 2024
Hayley
United KingdomStaff were great. Super friendly and helpful. Really good breakfast options, comfy rooms and great location.
Stayed in December 2023
Reviewed: 17 December 2023
Nivedita
GermanyReally cool rooms based on mythology.. really interesting & friendly staff
Stayed in December 2023
Reviewed: 14 December 2023
Liane
AustraliaStaff were the best - the female manager assisted us to book transport to an outstation and provided us with a fabulous packed breakfast for the journey. All before the restaurant opened for breakfast. All staff were friendly and helpful. Our room was very comfortable The art throughout the hotel.
Stayed in December 2023
Reviewed: 7 December 2023
Patricia
SpainApart from the terrible night on Thursday due to the loud music at the restaurant downstairs, I would remark that the reception area is very close and there is not any other common space in the whole hotel. There is no parking area neither.
Please do not stay there on Thursdays since there is a big party in the restaurant (Olive) that is just under the hotel. I could not sleep until 5 am because the music was super loud and the whole room was tremblingly due to a buffer. It was like trying to sleep in a club. Horrible experience!! The fact that the restaurant is owned by the same company that owns the hotel is disappointing. How can you do that to your guests? How can you care so little about your guests that you don't mind running their sleep? That night called several times to reception to complain and they did not care. Luckily the reception staff the next day was resourceful and they offered me to change the room to another one far away from the restaurant, although smaller than the one I had. I could finally rest. I liked the fact that the room was always very clean and the location was close to the beach and nice restaurants around. That's why I decided to stay instead of leaving, plus they changed my room.
Stayed in October 2023
Reviewed: 27 November 2023
Jason
United KingdomLift was awkward to use and very small.
Very interesting art hotel which is different to the norm. Rooms were large and individually styled.
Stayed in November 2023
Reviewed: 27 November 2023
Alix
FranceEvening/Night staff can be slow even for simple requests -it's better to deal with day staff for quick responses. The A/C is a bit loud. Hooks on the wall behind the entrance door would be very helpful in the room. Wi-Fi doesn't work so well. I used my mobile hotspot instead.
Good location -not far from Bandra and Juhu Beach, while only 25 minutes by car from the airport. A lot of nice cafes, restaurants and bars in the area within walking distance too. The rooms are clean and very originally decorated. Breakfast is simple but complete (eggs in any style, paratha, dosa etc.). Staff is very friendly and polite -special thanks to the smiling reception desk lady, who is extremely responsive. I will definitely come back! :)
Stayed in November 2023
Funchal, Portugal
Miami Beach, USA
Gonneville-sur-Mer, France
Mystic, USA
North Conway, USA
Linguizzetta, France
Balatonberény, Hungary
Watamu, Kenya
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content