The pool was under maintenance and non functional and the same was not informed to us before hand nor was it mentioned anywhere in the website .The main reason we booked that hotel was the pool which was disappointing and the location and we were very disappointed as the hotel did not bother to inform us beforehand neither were the other customers also informed us. To compensate they have provided an access to the pool in an other property of their same chain which was just 250meters from there . We felt it is the minimum courtesy of the hotel management to inform about basic things to the customers as we pay a decent amount for the stay

The property was good and the plus point is ,it is right next to the beach with easy access,breakfast was good

Stayed in April 2024

Unfortunately service at the lobby wasn’t as easy or received as well when asking for help, organise airport transfers and trying to pay our final bill. I’m going to place a lot of this down to not understanding English as well.

Great location and easy to get around the resort. The pool and common areas were fantastic.

Stayed in March 2024

Very central and close to the beach.

Stayed in March 2024

Check in took a long time,can be improved.

The food was excellent. Overall it was good

Stayed in February 2024

We had a couple of issues with housekeeping when we didnt get toiletries and bathroom essentials replenished and had to ask at reception multiple times. Sometimes communication at front desk was difficult and not always clear explanations and we had to remind several times about booking a taxi to the airport. I wiuld like the front desk staff to be as chatty and helpful as the restaurant staff and then the hotel would be excellent.

The hotel is beautiful and very well located. The beach is a short walk through the property and it has a nice family feel to it throughout. There are ample staff around who are always very cheerful and welcoming and happy to help. We enjoyed the diverse breakfast with Indian cuisine as well as some western dishes and we ate a lovely evening meal at The republic of noodles and several lunches at the Citrus cafe both based on site, which were delicious with good portion sizes. We enjoyed some quiet time around the pool, which was clean and well maintained as well as making use of the spa facilities and the masseuse was experienced and considerate throughout and this was a very pleasurable experience and alleviated some of my aching muscles from travelling. The room was nice and bed comfortable, some issues with the bathroom drainage but it was usable. The decor, artwork plantlife and water features around the hotel were lovely and well kept and gave it a very luxurious feel.

Stayed in February 2024

Everything

Nothing

Stayed in January 2024

Costing while blocking hotel tax value on booking.Com was 10k and while checking in the hotel it increased to 15k which was not unacceptable but was travelling with family so didn’t have more options @ night also my special request was also not horned while checking out time cause my flight was @ night and they asked to check out @ 1 afternoon travelling with kids gets challenging with such rigid behaviour from hotel people

Location

Stayed in October 2023

Breakfast had an excellent choice and great location to explore north goa

Stayed in October 2023

Average overall . Not like other lemon tree hotel’s facilities disappointed

Stayed in September 2023

Buffet layout…was very limited. Room was small Bed wasn’t comfortable Less value for money stay

Location

Stayed in June 2023

Prime location

Stayed in May 2023

Hotel / staff is hesitant to go an extra-mile to accommodate special request from guest.

The location of the hotel is very good. Though away from crowd but not very far.

Stayed in May 2023

Cleanliness was not maintained

Rooms need renovation

Stayed in April 2023

food

the

Stayed in December 2022

The rooms were small

location is a plus , at a crowded area of Goa close to the beach

Stayed in January 2023

Pool was a disappointment. It is only waist deep. Hotel does not offer early check-in. They insisted on full night price for a couple of hours early when room was clearly available. Non negotiable. List of complaints about the room (TV, AC, broken lock, safe locked out) took too long to rectify.

Best breakfast on this trip. Menu changed every day and staff were only too willing to explain each dish. Best shower of the trip with lots of hot water.

Stayed in November 2022

location and staff

rooms are old and air conditioning are not working .

Stayed in November 2022

Spa, gym shut down. construction going on. repairs like rear gate to beach, phone not working in my room

Staff

Stayed in September 2022

They charged Service Charge 12% upfront, we had to ask them to clear those. Hotel charges were on higher side, considering it is not exactly a beachfront hotel.

Stayed in May 2022

There needs to be foot mats placed in the bathroom. The a la Carte menu needs to be more elaborate especially on the sea food side

The staff and service were great. Also, really enjoyed the pool.

Stayed in April 2022

Quite a few things and the feedback was shared with Hassan and team.

Staff responsiveness.. Hassan and team were quick to respond to my requests - given that the property is operating with limited resources. Particular mention to Chef Vinayak and Sandeep..

Stayed in August 2021

The bathrooms.

Room size , services, location and food

Stayed in April 2024

swimming pool not operational, very old resort, not at all value for money. They charged us 8 k per night for facility less property. Food was less than average in taste. I would not recommend anyone even at free of cost

Location was fine.

Stayed in May 2024

We stayed for 8 hours halt for our flight .Very bad property and such cost, broken lights? Mosquitoes in room, broken phone

Front desk staff was very good

Stayed in April 2024