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  5. Reviews of Lemon Tree Premier 1, Gurugram

Reviews of Lemon Tree Premier 1, Gurugram 5 stars

48, City Center, Sector 29, 122002 Gurgaon, India

#237 of 379 hotels in Gurgaon

Guests' Choice

Review score

Based on 65 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    6.4

  • Staff

    7.0

  • Value for money

    6.4

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 1 April 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    I stayed in the executive suite it doesn’t match my expectations and food was not good at all but the staff wave off our bill 😊

    We like the staff as they all were very soft spoken and well mannered 😊

    Stayed in March 2024

  • Reviewed: 27 December 2023

    7.0
    Ok. Average.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are average for the tariff

    Location

    Stayed in December 2023

  • Reviewed: 30 August 2023

    8.0
    Overall a good experience
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location. Clean rooms. Good staff

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Location is splendid . And the property is nicely tucked away in the corner despite the noisy surroundings . All the Sec29 restaurants are at 100 mtrs distance . Very comfortable stay

    Stayed in August 2023

  • Reviewed: 8 June 2023

    6.0
    More trained staff on reception briefing . Only managed to two phones with wifi. This was rediculus
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not ready for three people as requested

    UI breakfast was alright Things served cold coffee machine was out of order Sambhar was sweet Staff was nice

    Stayed in June 2023

  • Reviewed: 16 March 2023

    6.0
    Excellent Location- Next to best Party Place Hub og Gurgaon- But Very Old Non-Impressive Property
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    Rooms are old - whitewash needs to be redone - water seepage. Give you a very non 5 star feel and does not interest you to back back to the property again. It high time they upgraded the restaurant and the room facilities.

    Location - Parking space - Next to the best party place in town. Plenty choices to eat outside. Convenient entry and exit. Quiet place.

    Stayed in February 2023

  • Reviewed: 2 February 2023

    7.0
    good
    • Business trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    bath tub must be clean well or renovate the bathroom coz its a little old already. Management must provide a cleaning equipment for the housekeeping Towels looks old already, hotel management must purchase new sets of towel coz it loos already over used.

    Safery, security staff are very helpful and alert. housekeeping and staff in reception are very nice

    Stayed in February 2023

  • Reviewed: 4 July 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 1 night

    1. Parking only available on opposite side of the road which was muddy due to rain and not connected directly due to barb wires, had to drag heavy suitcase all around the fence to get to the hotel with muddy shoes. 2. Bathrooms are small 3. Breakfast option is very minimal in the buffet 4. AC was slow to cool, had to put visiting card in card holder to keep the cooling on

    1. On call service was quick, like ordering food, water, ice, to check AC etc.

    Stayed in July 2022

  • Reviewed: 7 October 2021

    5.0
    Nil
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Only food was osum

    Stayed in October 2021

  • Reviewed: 3 March 2024

    9.0
    Fab Stay
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Frequent tripping of electrical circuits causing power to go off in the room . The spa massage bed /;table too small for a strong built six - footer.

    Friendly service. Cooperative young staff Pradeep, Ravi and Prerna at the Front Desk. Quick response to requests.

    Stayed in March 2024

  • Reviewed: 28 November 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 2 nights

    The service of the staff was not good and not even the guys offered for parking area.

    The view from my view, this is only what I like.

    Stayed in November 2023

  • Reviewed: 23 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Room
    • Stayed 3 nights
    • Submitted via mobile

    Too high price. We paid in the earlier stay from 2nd to 7th Sept., paying for 5 nights only Rs 35,000/- and now for 3 nights we have paid Rs 37,000/-.

    Location and Staff.

    Stayed in September 2023

  • Reviewed: 25 July 2023

    10
    Good service, easy extension
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are friendly and the food is delicious. The restaurant recommended a menu and I liked it. If you need to stay a little longer due to flight time, the hotel was able to easily extend your check-out at a low cost.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Mr Saurabh Bhatnagar is superb.
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    One thing which I really like the most is the staff. Mr Saurabh Bhatnagar is really an awesome guy. His supervision is amazing. Will contact him again

    Stayed in July 2023

  • Reviewed: 10 June 2023

    1.0
    worst
    • Business trip
    • People with friends
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    non smoking rooms smells smoky, uncleaned washrooms, worst staff, when we talk about that., they just ignored.

    nothing

    Stayed in June 2023

  • Reviewed: 2 June 2023

    3.0
    Painful experience
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night

    I had booked the room for the parents, including breakfast and dinner. On check-in, they were told that breakfast and dinner are included. In the night, staff said to them that both breakfast and dinner were not included. My father had to get the booking email again, show it to them, and convince them that this is included. They were travelling for a medical checkup, and this added to their stress. The staff denied it and then agreed. What a painful experience for elderly parents when you prepay everything and want to make it a hassle-free experience.

    Stayed in June 2023

  • Reviewed: 7 May 2023

    9.0
    excellent stay better then expected
    • Business trip
    • Family with young children
    • Superior Room
    • Stayed 5 nights

    The only issue was the loud music from some bars nearby but that was not the hotel's fault or under their control. the nights the music was off it was quiet

    the hotel was very good great customer service from the reception, buffet, and room staff. It was accessible very safe and within walking distance to other places to eat. The rooms were bigger than, the big bed loads of space for the things with adequate supplies in the bathroom. The Chefs were kind enough to reduce the Chilli factor on our food orders as we don't do chilli but wanted to enjoy the local food

    Stayed in April 2023

  • Reviewed: 7 May 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Continues drilling noises. Informed to staff but nothing was heard

    Stayed in May 2023

  • Reviewed: 16 April 2023

    1.0
    highly disappointing
    • Business trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    everything

    Location

    Stayed in April 2023

  • Reviewed: 14 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Staff is not well

    Very nice place

    Stayed in April 2023

  • Reviewed: 12 April 2023

    1.0
    Very poor
    • Business trip
    • Group
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Should have booked directly with the property and not through booking.com

    Usually the payment will be to booking.com but the property asked my guests to make payment it became embarrassing.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    4.0
    Average hotel
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Staff cooperation

    Cleanliness

    Stayed in April 2023

  • Reviewed: 27 March 2023

    9.0
    Awesome, thank you.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Spicy food.

    Breakfast was good. I'm not a spicy food person, so I think there should be some on your menu that could comdate, torest with little or not spice. But in saying that. The last night, we were there the chiefs did an amazing job on our supper, they prepared what we wanted yo the tee. Delicious

    Stayed in February 2023

  • Reviewed: 15 December 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good

    Stayed in December 2022

Showing 1 – 25

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