Quality and variety of breakfast needs to be improved. The fruits and salad should be better.

The cleanliness of the room and the promptness with which the room was cleaned and housekeeping worked.

Stayed in February 2024

Sometimes guests are noisy, so if you could upgrade door insulation, room would be quieter More pegs required for hanging clothes in bathrooms, also towel rods. Shelves for clothes in the cupboards. One additional waste basket required near tea table. Reception area is a little dull, could be improved.

Breakfast was good with a wide variety of products. Hotel was clean and staff was very polite. Liked the staff at the breakfast venue particularly. Quiet rooms. Nice view from the rooms

Stayed in January 2024

Actually nothing I should complain about.

Room size was really big and the above all in this category, cooperative staff , nice restaurant with good food. Overall a perfect & memorable stay with the family.

Stayed in December 2023

The wifi is terrible

Good food, Akshay is a great host at the breakfast. The suite is of good size.

Stayed in December 2023

The place is good and the ambience is excellent. I really appreciate the excellent support extended by Mr.Rehman. He helped me make it special for my friend who was celebrating her birthday, by sending a delicious Birthday Cake right on time! Appreciate this gesture by your wonderful staff.

Stayed in December 2023

You can give a welcome drink. I waited for some time while the room was getting ready. It would have felt nice to have been given a soothing drink after a long connecting flight.

Breakfast had variety. Something from the local cuisine could have been included. The staff was specially nice. They were courteous and very caring.

Stayed in November 2023

Nothing in particular.

Staff, Food and hospitality.

Stayed in November 2023

Nothing

Free upgrade was a bonus. Breakfast, Lunch and Dinner were great. Staff were courteous. Hassle-free check in and check out. Room was great. Bathroom was very clean and the towels were fantastic. Enjoyed the swimming pool and the changing room was very clean.

Stayed in October 2023

Nothing specific.

Great location, Dinner and Breakfast spread was awesome, Staffs were courteous and helpful, swimming pool was very clean. Room was comfortable and had a nice view. Very calm hotel that resulted in a sound sleep.

Stayed in October 2023

Bad coffee Toilet not very sound proof

Room size Breakfast

Stayed in August 2023

Room service can be improved. Also the food menu can be elaborated inline with modern cuisine.

The room was spacious and very clean. I was staying on the 10th floor and the view i could get from the bay window was brilliant. Sir out made within the bay window was very good.

Stayed in June 2023

Food was expensive

Stayed in April 2023

1.Facing some issues with Wifi and Mini bar is not present in the room. Already imformed the staff regarding the same they just say SORRY ! not done anything. 2.Food was not good in taste. 3.Less menu for Vegetarians in main course

I like the Room space Cleanness in hotel and in the room Location of hotel, Good environment with spaces poolview. Staffs Behvior

Stayed in April 2023

Wifi did not work straightaway, took a couple of hours by the time it was made to work. After that, it worked fine. If more than one person is occupying a room, each one should get an access card by default. This is needed, as lift/room/floor access is controlled by the access card.

Breakfast was good and the selection available was quite wide.

Stayed in February 2023

The water bottles at the tables during meal times weren't clean, the stoppers had fungus on them, when we opened one to drink. Service is half n half really depends on who you get. Checkin felt a little half hearted, might well have been the person we got. Normally at Hotels checkin they are extremely friendly and welcoming. Lady gave us a room on the smoking floor, didn't even ask us if we were OK with that, went upto the room and then had to change rooms. A little finese would really enhance the hotel for me.

It was an OK place to stay. The food was really nice, ate at both the restaurants

Stayed in December 2022

Staff were mostly involved and cold. Payment by Amex could not be completed!

Lovely rooms. Comfortable bed. Good bath and toiletries. Super location. Excellent dinner buffet.

Stayed in December 2022

payment method is bad. they charged my credit card even before checking in £ . I intended to pay from my INR credit card. but could not do it costed more more .

room was spacious

Stayed in October 2022

TV channels are bare minimum. It is a real sore point. Missed the England vs New Zealand Test Match. Movie Channels were also very few. Dinner items were too spicy. Very slow in replenishment of dishes. Fresh soaps and Razor should be offered each day.

The spread of the Breakfast was very good. Could have included cut fruit. Very slow in replenishment of dishes.

Stayed in June 2022

taste of food

swimmjng pool

Stayed in April 2022

A lil bit expensive for what they are offering.

Stayed in March 2022

Inclusion of breakfast within the room rent as a standard procedure.

Location is in a good place within the city and well connected. Foods are very tasty but appear to be bit over-priced.

Stayed in March 2022

Less variety.

Can be improved

Stayed in December 2021

Welcome drink on arrival and more efficient check-in/shifting of luggage etc.

New property in BBSR in a great location. Staff is sincere and courteous as expected. Standard of facilities has been maintained.

Stayed in January 2022

I got breakfast packed on the last day. I had the most worst experience. Have given feedback to Mr. Smarak. My feedback is related to that experience. Even a better wouldn’t accept such a treatment

Stayed in December 2021