Great contemporary rooms and really excellent restaurant. The staff and hotel manager go out of their way to help with anything.

Stayed in April 2024

There are a lot of hotels that use the descriptor of boutique, but The Postcard Mandalay Hall really fits the bill. Small, beautifully repurposed with thoughtful artwork and furniture and a lovely private pool. The Postcard Mandalay Hall’s attentive staff want to make sure everything you need or want is attended to. The location, steps from the clock tower and historic synagogue, is lovely. It is has the potential of being a busy street with tourists during the day but it’s also a pedestrian street which means it is quiet at night. Also, the cafes and shops around make it easy to explore and grab a coffee or snack just outside your door. There’s a lot to items to choose from antiques to hand smocked items and beautiful hand made lace. Also, the water is minutes away by foot with the Dutch Palace a short stroll as well as other historical places. There’s another hotel on the water minutes away so you can have a cold one in their restaurant and look out at the port and watch the boats and water fowl. Our bigger hotel on the other side of Kochi was pleasant but, The Postcard Mandalay is in another category. It’s really is a beautiful place to stay at and enjoy. We were so comfortable there and so enjoyed the space of Gallery 1. Based on this experience, we forward to staying at other Postcard properties.

Stayed in April 2024

Outside area underwhelming Pool small and surrounding area rather basic

Good location Friendly and attentive staff

Stayed in March 2024

The breakfast was a bit poor

Perfect hotel. Unusually beautiful, very pampering, extremely generous hospitality (for example, they give you a lovely bathroom bag to take home care products)

Stayed in March 2024

Fantastic welcome to this tranquil oasis in an old house of charm and character in the Jewish quarter. An upgrade to Gallery 1 was a lovely surprise. This room is incredibly cool and design-led with concrete walls with artist designed chalk murals. The bed is fabulously comfortable. A free standing bath with home blended salts takes centre stage in an open plan wash area and there is an excellent rain shower. Due to the heritage nature of the area all is quiet from 9pm so while the room overlooks the characterful street full of antique shops and design crafts it is tranquil at night. The hotel is also a dry hotel in respect of the location, so for travellers wishing a hotel with more bar restaurant vibes this is no gin palace. What it is, is great - staff are wonderful - thanks to Renjith the GM, Chef Prejith and the kitchen for the fantastic flavours of Kerala, proudly presented, and supporting team including Ajith and Vivek. With a tropical garden, library and a fresh water pool for languishing this is a beautiful retreat from the searing heat of the action - which is easily reached by auto rickshaw or walking. Here you can really rest in creativity.

Stayed in March 2024

Pool bit disappointing as it’s really just a plunge pool but given the age of property and location this was understandable .

Room Gallery 1 fabulous . Lots of nice touches from on organisation that knows about customer care . Staff were friendly and so helpful . Nothing too much trouble . Breakfast fabulous with lots of choice

Stayed in February 2024

The A/C too strong and room not being enough soundproof.

The Team and their great service, the location at the heart of Jew Town, the beauty products, the food was delicious

Stayed in February 2024

Unfortunately, air conditioning failed during night leading to less than perfect night's sleep! Restaurant food is great, but inside it is quite stark and lacks something in atmosphere - no plants, paintings, just plain tables. Outside courtyard is nicer.

Special boutique hotel, with style, history, and great staff. Food quality, flavour and presentation at dinner and breakfast both excellent. Fabulous location on quaint street near synagogue and Palace. As street is pedestrianized, manager personally met our car at the end of the street and ensured everything was taken care of. Same at departure. Room or, should I say, Gallery was a work of art. Not your average hotel room. Bed was the most comfortable we've had in 3 weeks in India. All in all a memorable experience - shame it was only for one night!

Stayed in February 2024

Notthing

A beautiful small hotel that was spacious and comfortable. Staff were incredibly attentive.

Stayed in January 2024

Little noisy as every door etc makes sound from the upstairs room. ( we were in ground floor ). But nothing otherwise .

The location is walking distance to all that you might want to see as a tourist . The staff is super nice and very helpful . I travelled with my 92 year old Dad and the staff was very helpful . All arrangements for day trips , food requests and helping my Dad on the stairs etc.. very personalised .

Stayed in January 2024

The room was awkward, the air conditioning was dripping. Hardly any natural light.

Beautiful historic building with good restorations, tastefully decorated. The staff were superb. The first day the breakfast was amazing, the second morning they must have had a different chef because the food taste was noticeably different.

Stayed in January 2024

Nothing!

Stunning interiors, attentive and caring staff, world class food and super comfortable bed

Stayed in January 2024

Had our water cut out in our room a few times but staff were able to fix it quickly.

Beautiful little hotel in a very nice and more relaxed area of Kochi. It was the best hotel room we had in our whole stay in India - felt comfortable and right at home.. Staff were so welcoming and helpful throughout. The restaurant was also great.

Stayed in January 2024

The prices were very steep, and the pool is tiny

This is a quaint place at a lovely location

Stayed in December 2023

Nothing. The only thing we did not like was having to leave : )

Everyone was so very welcoming. Our first venture down south to Kerala and so a wonderful place to explore Kochi but in a wonderfully relaxing environment (quiet and calm).

Stayed in November 2023

Water pressure and hot water were less than adequate .

Very aesthetically pleasing - unique and charming

Stayed in November 2023

The staff were incredible. We had trouble with our air tickets and the manager lent me his phone, helped with communications, helped me endlessly, was generous and informative. I think it's the best personal service I have ever encountered Thank you

Stayed in November 2023

The property is beautiful and is located in a heritage listed area with beautiful streets

Stayed in November 2023

Wi-Fi could be improved. Quite weak and had to switch WiFi’s to get an improved reception

Food was excellent too. We arrived late (9pm) and they still made dinner. The staff were all great and couldn’t do enough for you. The room (gallery 2) was a great size although now seeing the other room, gallery 1 is the best. Location is great too

Stayed in October 2023

The food is excellent however we felt that the menu was limited and could be more extensive, especially if we have been having the same meals over the 4 days of our stay.

Renjith and team were amazing during our entire stay, as they would go above and beyond to ensure every single need is taken care of, and they would never say no :) They were all extremely nice and helpful, especially in taking care of my mother-in-law's needs since she is wheelchair-bound. We would definitely return to the Postcard in Kochi again!

Stayed in September 2023

From my daughter: when we went To our hotel it was like an art gallery, in the Morning things were good, the breakfast was Yummy. I'd like to thank Renjith, Robin and his team for saving our Kochi trip and giving us incredible memories! Your hospitality was heart-warming and has made me committed to try out the other Postcard hotels in India. The hotel is built out of a 200+ years old Jewish home and is located on a UNESCO protected area. Beauiful rooms and beautiful food!

Stayed in August 2023

location in the middle if busy street

The character, the decor, the art and the staff

Stayed in May 2023

beautiful interiors, interesting location

Stayed in May 2023

The service stood out. It was excellent.

Stayed in April 2023