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Reviews of Mayfair Lagoon 5 stars

8-B, Jaydev Vihar, 751013 Bhubaneshwar, India

#3 of 168 hotels in Bhubaneshwar

Guests' Choice

Review score

Based on 179 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 21 May 2024

    10
    My stay at the Mayfair Lagoon
    • Leisure trip
    • Family with young children
    • Executive Double Room with Lagoon View
    • Stayed 1 night
    • Submitted via mobile

    This is an excellent property. Had a pleasant stay here. The property is too beautiful and can't be described with words. Must visit to experience how nature, heritage and luxury blend together to provide you with an exceptional five star experience.

    Stayed in May 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Absolutely amazing experience staying at the Mayfair. We stayed for 4 nights to attend the wedding of friends and I didn't leave the hotel at all during those days, that's how much I enjoyed the general atmosphere, room, pool, several restaurants, spa area. Quiet at night and fantastic breakfast buffet. Staff were extremely friendly and professional. It's expensive for Indian standards but totally worth the money.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Fantastic food, great selection

    Stayed in March 2024

  • Reviewed: 9 February 2024

    9.0
    Quiet, quirky, excellent hotel; a fabulous retreat!
    • Leisure trip
    • People with friends
    • Executive Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    One of the front desk team and the breakfast host were business-like but not welcoming.

    Excellent public areas, large number of restaurants, calm and quiet atmosphere and surroundings, friendly and very helpful service staff. Great breakfast too.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Did not like the fuss created by the hotel front desk team on changing the name of the guest using the room for 2 days. They forced me to pay additional money for double occupancy in spite of only one person staying in the room for each night. The excuse they gave me for this was as the booking is through booking.com, hence they cannot make any changes. But happily changed room to double occupancy to get extra money from me. Not expected such experience from Mayfair.

    Beautiful and huge facility. It's like living in a jungle resort right in the middle of the city. Full of artifacts and show pieces everywhere. Lot of greenery and flowers, birds n butterflies. Courteous staff all over the hotel will greet you with a smile every time you meet them. Lagoon and the Shiv Mandir by the side of it were great. Jogging track was a bonus.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    10
    A very comfortable stay ! Would love to visit again.
    • Leisure trip
    • Family with young children
    • Executive Double Room with Lagoon View
    • Stayed 3 nights

    There were lots of confusion during online booking. I was asked to pay on a different link despite my booking through booking.com, otherwise my booking won't be confirmed. My questions were not responded to by the online support team and with much difficulties I contacted the staff and got the clarification. Also few days before arrival, I was asked to do an e-checkin, the link was not actually available online. With much difficulty again, I was able to connect to staff of the hotel to understand the problem. The number mentioned on the hotel website is not that of the property itself but some sort of head quarters and they give you a different number. And then I was asked to bring few more documents on arrival. Such information should be specified beforehand. So, I would say support before arrival was lousy and troubling and needs to be improved. Just one small note on the property itself, a reading light in general by bedside would be very convenient.

    Hospitality was great. Staff were very friendly and helpful onsite. Breakfast menu was extensive and very appetizing. Rooms were nice and clean and amenities were good.

    Stayed in December 2023

  • Reviewed: 22 January 2024

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quaint and clean with wonderful staff

    Stayed in January 2024

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Executive Double Room with Garden View
    • Stayed 1 night

    Our bathrooms (in 2 of our rooms) had a bad sewer smell and needs to be fixed.

    Hotel is like a mini museum with artifacts across the entire property (every nook and corner is beautifully decorated even though there is a mixed theme to the decoration - Indian, Greek, Thai etc). The executive rooms were spacious, tastefully decorated with large connecting bathrooms. The property has many restaurants (though a bit overpriced for the quality).

    Stayed in December 2023

  • Reviewed: 18 November 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Club Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A very unique and eclectic atmosphere Definitely worth a visit if you’re looking for something different 🙏

    Stayed in November 2023

  • Reviewed: 21 August 2023

    10
    Would like to come again
    • Leisure trip
    • Family with young children
    • Executive Double Room with Garden View
    • Stayed 2 nights

    Tried to meet the GM of the hotel to discuss my office's conference for about 300 people. He was too busy to even call back on three days I was at the hotel.

    Food , ambience

    Stayed in July 2023

  • Reviewed: 4 August 2023

    9.0
    Relaxing luxury stay
    • Leisure trip
    • Couple
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    The floor in the restaurant should be cleaned after each client (under the tables), otherwise it’s dirty. I guess a lot of people come with kids and so a lot of food goes under the table

    Amazing territory, nice swimming pool, big terrace in the room, tasty lunch

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Good Property with very exquisite experience. Could be better to connect with hotel staff over call.
    • Business trip
    • Solo traveller
    • Executive Double Room with Lagoon View
    • Stayed 1 night

    It is very difficult to connect with Hotel Staff for booking or support for reaching. There is no proper contact number or anyone from hotel trying to reach visitor.

    Breakfast was extremely good.

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    A peaceful and welcoming retreat in the midst of the busy city.
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 7 nights
    • Submitted via mobile

    Compared to other modern hotels in the area, the price is very high.

    I love the seclusion of the inner property in the midst of the busy city.

    Stayed in June 2023

  • Reviewed: 27 March 2023

    10
    Excellent place to relax.
    • Business trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room service to be faster

    Ambience. Approach of staff. Excellent food.

    Stayed in March 2023

  • Reviewed: 21 March 2023

    10
    The stay was memorable and fantastic. Would surely visit again
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night

    Starting from the staff to the room to the ambience to cleanliness, hygiene and the breakfast, everything was superb.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    8.0
    Did not go as planned.
    • Leisure trip
    • Couple
    • Executive Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    High room rate we paid did not include breakfast.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Club Double Room
    • Stayed 2 nights

    I was disappointed that they ran out of all but one beer (this surprised me), I ordered the only one they had (500ml Budweiser) and they brought me a 330 ml Budweiser and charged me for 500 ml and were unwilling to adjust the price. For a very high end hotel this is unacceptable behaviour.

    The facility was truly amazing. Well kept. Interesting and fun

    Stayed in February 2023

  • Reviewed: 3 March 2023

    10
    exceptional
    • Leisure trip
    • Group
    • Executive Double Room with Lagoon View
    • Stayed 1 night
    • Submitted via mobile

    not applicable

    green coverage

    Stayed in February 2023

  • Reviewed: 3 February 2023

    10
    Would like to make another visit
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price

    Clean and big luxurious

    Stayed in February 2023

  • Reviewed: 2 February 2023

    10
    Exquisite property with all the collection and setups in the entire property. Remarkable staff.
    • Leisure trip
    • Family with young children
    • Executive Double Room with Lagoon View
    • Stayed 2 nights
    • Submitted via mobile

    There is not a single thing I can think of it.

    Everything from Room decors to all the facilities. Entire property was very well presented. Entire staff was awesome.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    9.0
    Gorgeous property
    • Leisure trip
    • Family with young children
    • Executive Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Lovely breakfast and everything else was great but had to ask them to change the room twice as it smelled bad as though the rooms hadn’t been aired properly or cleaned recently. Maybe a one off.

    Stayed in January 2023

  • Reviewed: 31 January 2023

    10
    excellent
    • Couple
    • Executive Double Room with Lagoon View
    • Stayed 1 night
    • Submitted via mobile

    Huge and very well maintained with lot of greenery

    Stayed in January 2023

  • Reviewed: 30 January 2023

    8.0
    Great property but the Management needs to improve
    • Leisure trip
    • Solo traveller
    • Club Double Room
    • Stayed 2 nights

    The staff at the reception was very courteous except for a very sidey mention that I cannot entertain anyone inside the room. I am not used to these kind of statements being made and this is not my experience staying in other five star properties. I don't know if they say this to their male guests who travel alone or it is meant only for female lone travellers like me. It left a bad taste. There were more family crowds and of course the guests who were attending multiple events. There were some events taking place where the music was blaring through the first half. I had to take an urgent work call sitting in the bathroom. This looks like a place where lot of events take place so even if you book a room remmember to ask for a room away from the venue areas. There was also some renovation work going on and throughout there was noise right outside my balcony where drilling and naiIing was going on. I couldn't even take an afternoon nap. Not expected of a star rated resorts. They shouldnt ideally open up these rooms for occupation till they have finished the renovation work. I was perplexed initially and later upset by the sentry who would keep asking me my room number to ensure I was staying in the resort. This is the person who stands guard inside the hotel premises where there is an entrance to the hotel rooms. I felt insulted by this when I realised that other guests were not being asked this question. The single men who went past the sentry didnt have to answer any questions. Only I did because I am assuming I was a lone woman. After being asked the sixth time in two days I confronted him and asked him why he is asking me this repeatedly. He had no answer. I reported this to the reception later on. As a woman who is paying for my room I have equal rights to be respected as any other man. I therefore, would not recommend this to a solo women traveller. They are probably better off travelling to a more broad minded hotel.

    I travelled alone to Bhubaneshwar as part of my annual solo travel ritual and was staying at Mayfair while I was there. The property in itself is gorgeous. Beautifully set and the art collection displayed inside the property in itself is commendable. It has multiple restaurants too all of which are done in style. The staff was generally very courteous. The breakfast spread was good as in such places. What made it unique was availability of fresh juices and options for it. I had multiple rounds of sugarcane juice freshly extracted. The water was served in glass bottles in the room which is a good move to prevent plastic consumption. The pool is beautiful although small

    Stayed in December 2022

  • Reviewed: 22 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 3 nights

    the room alotted to me was on first floor without lift facility, hence i downgraded the room type to lower one.

    overall property is very good including breakfast.

    Stayed in January 2023

Showing 1 – 25

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