We had a Great experience. Everyone was extremely helpful especially Ms Shirley at the Front desk and Mr Jaffer.

Stayed in April 2024

Room space

Stayed in March 2024

The staff upgraded our room and the hotel is in a great location.

Stayed in February 2024

Location great. Pool lovely. Room very spacious and well appointed.

Stayed in January 2024

Staff bevir so good

Good maintanence

Stayed in January 2024

Good place place at city centre very convenient and had a great time with friends! Food and staff were amazing too!

Stayed in January 2024

The property should consider a 24 hr Coffee Shop / Room Service . The Breakfast should include selection of Eggs / Omelette

The staff are genuinely helpful and courteous, as usual . The location is very much in the centre and transportation is easy. The apartments are spacious and airy with Balconies which makes it more homely.

Stayed in October 2023

Restaurant

reception staff

Stayed in September 2023

house keeping response very bad,toilet bad smell,old bath room not good forbath

nothing

Stayed in July 2023

The staff attitude. There is no exhaust in the toilet and thus the rooms are having either smoky or fungi smell. Besides, they dont provide tissue papers and water bottles other than a litter per day even for the royal suite.

Location

Stayed in July 2023

The staff attitude and hospitality is terrible. This is my 4th time stay at the hotel and I’ve seen a declining trend in services and staff attitude over the period. The staff act like goons with no basic etiquettes to handle customer requests and treat them respectfully. Booked two rooms, premium and luxury rooms to celebrate a reunion of friends coming from different part of the world and staff acted very rudely and inappropriately for a group of women. The amenities at the hotel lacked basic servicing and we had to chase them round the clock to have a fixed. The only reason I would stay here again is if someone held a gun to my head and forced me to stay here.

Location

Stayed in July 2023

Bad Room service and quality of food at breakfast. Far below basic expectations..

The Staff and size of room

Stayed in June 2023

The apartment floor and furniture are too dark.

The hotel has only Vegan restaurant so the options are very limited. However, its not bad.

Stayed in April 2023

Air-conditioning wasn't that effective it required servicing .

Location, Ambience of the place & breakfast was good.

Stayed in April 2023

Value for money

Stayed in May 2023

The room was good, with all the facilities.

Stayed in April 2023

Vegetarian hotel. Breakfast was not upto the mark

Location

Stayed in April 2023

Poor breakfast selection, room was tiny compared to last time, bed was uncomfortable, bathroom was tiny. Expresso was not served at breakfast and wifi was not working.

Location is good.

Stayed in March 2023

The rooms are rundown and needs renovation. I could see small cockroaches in the room and bathroom. The bathroom was lousy. It had water dripping from the taps and water logging in the bathing area. The breakfast was lousy too as the food had no taste, the staff at the restaurant is extremely rude and arrogant as if they are doing us a favor. They serve cold tea/ coffee and when you ask the staff to get hot and fresh cup of tea they misbehave and say that we keep replenishing it every 30 mins. The reception staff also is very impolite specially the guy who is there during the night. Check out timing is 11 Am and check in is at 2 PM, I wonder why they take so much time when the cleanliness is not as per international standards . This property should be delisted from Booking.com and other portals.

Except the location and the parking nothing is good about this property.

Stayed in January 2023

Good

Stayed in December 2022

They gave us a twin bed when we booked a double bed, the cleaning personal needs more training: they did replace all the towel, there was some mistakes or they forgot.

The size of the room is good, the breakfast place is nice. The hotel is located in a very central place. The personnal at the reception is friendly.

Stayed in October 2022

property was amazing

very good

Stayed in November 2022

The smell in the room, was not nice, there was missing items like a towel and toilett paper. The AC is old.

Nice brekfast with dosa and indian dishes. The decoration of the room was nice but the picutres are way better than the reality. The hotel is just getting a bit old. People at the hotel kept my luggage while I went to an other city. This was very convinient for me.

Stayed in October 2022

My room did not have a refrigerator. There was no hand towel in the bathroom. My room also did not have an iron, and despite asking for one three times, and being told each time that "we are just sending it", I never got one, and had to go for my meeting in a creased shirt.

Location was great, room was comfortable, staff were courteous.

Stayed in October 2022

Nothing , except the Location.

I was not satisfied with our Stay, first, the behavior / attitude of your front desk / receptionist. When we arrived her motive only for Payment , not for our request. Room service very poor first day, we stayed 3 persons & only for 1 person everything was kept. Telephone was not working , Toilet Exhaust not working & next day when i informed your Senior chef then some action was taken. Even Omelette not there. If it is a pure Vegetarian Restaurant then you should have clearly mention in your Web site. 2nd day door got locked & there was problem in the access equipment. Approx 1 hr we were outside the room. 3rd day your senior Chef prepared one dish for what i had requested. This is the Hospitality / Humble nature by him. I don't want to mention the Front Desk person name. I am not satisfied with the Hospitality & the Welcoming attitude , we traveled almost 6 - 7 hrs & this was Hospitality shown. I assumed this is Partiality shown to us. Any way this will be my first & last stay in Melange Astris. During Booking some Room Photos was shown which was impressive but in reality, really it was very very poor & it was some other room. We are totally dis satisfied with your Management.

Stayed in October 2022